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DoubleTree by Hilton San Francisco Airport North

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5000 Sierra Point Parkway, Brisbane, CA 94005 (Formerly Radisson Hotel San Francisco Airport Bay Front)
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DoubleTree by Hilton San Francisco Airport North
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DoubleTree by Hilton San Francisco Airport North
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236 reviews from our community

Traveler rating
    113
    80
    29
    9
    5
See reviews for
64
53
12
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (95)
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a pleasant surprise to be greeted in such a warm welcoming manner when I arrived around 10:00 at night absolutely exhausted. The manager went out of his way to make me feel welcome, I was upgraded without even requesting it, and let's face it, the warm cookie really does make you feel better!

Review collected in partnership with DoubleTree by Hilton

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Bella Vista, United States
1 review
4 of 5 stars Reviewed yesterday NEW

You will get a great night sleep at this hotel. Everything was clean and well kept. Bed and linens were GREAT! The restaurant was undergoing a facelift but the food was good and the staff extremely helpful.

Review collected in partnership with DoubleTree by Hilton

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Montrose, Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have a corporate rate with this hotel in San Fran. As part of their roll over from Radisson, they have done a poor job transitioning our corporate sales support. When our contact left, they never let me know and making reservations has been laborious the past few months. Front desk staff are awesome, but my recent stay resulted in... More 

Review collected in partnership with DoubleTree by Hilton

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Secaucus, New Jersey
Top Contributor
54 reviews 54 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a comfortable stay at this hotel after flying in from NY. My husband is a Hilton member, so they had water and cookies at check-in, which I felt was a nice touch. They provide an airport shuttle, which is also very convenient. For a one night stay, it was a very good value.

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Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear M C, Thank you for taking the time to fill out a TripAdvisor review! We are happy to hear that the waters and cookies that were provided to you at the time of check in was a nice touch! As a Hilton Honor's member, you are our most valued guest and we appreciate your loyalty to Hilton. On behalf... More 

Ponte Vedra Beach, Florida
Top Contributor
125 reviews 125 reviews
85 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 1 week ago

It's a welcomed surprise to have a chain exceed expectations. This Doubletree does everything right. Free parking and internet. Free breakfast if you have gold or diamond status with HH. Updated and modern room furniture. Obviously, the warm cookie at checkin is still my favorite part! I'll stay here again.

Was this review helpful? Yes 1
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Soki816, Thank you for taking the time to fill out a TripAdvisor review! We are escatic to hear that we were able to exceed your expectations! On the behalf of the entire staff, we thank you for your business , and we hope to see you again when you travels bring you back to the area! More 

Maui
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This property was formerly operated by the Radisson company and has been recently refurbished. The property is in a great location that allows easy access to walking paths along San Francisco Bay. The restaurant is excellent but the bar is only fair, the rooms are clean and comfortable and the staff is great. But then there is the airport shuttle.... More 

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Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear FromMaui, We truly appreciate you filling out a TripAdivor review. We would like to apologize for the confusion that you experienced with our shuttle service.We have contacted our shuttle company and we assure you that we are working diligently on training. We appreciate your feedback and will use it to fine tune our operation. Sincerely, More 

Raleigh, North Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean and the staff was very friendly and quick to respond to requests. The resturaunt, although a little pricey, had Excellent food, ate there for breakfast and lunch. Free shuttle to and from airport was nice, but we had a car and were able to be at the airport in less than 10 minutes or into downtown... More 

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear KJW500, Thank you for taking the time to fill out a TripAdvisor Review! We are happy to hear that you found everything from our rooms to the restaurant to your satisfaction. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

nice renovation of the hotel. clean room and fast check in. would be great if hotel can provide slippers to the guests and more towels. I put s note to the housekeeping but didn't get. also if there's an option to have the final bill to be emailed instead of paper, that would be a plus! overall, had a pleasant... More 

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Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Lafoodiesf, Thank you for taking the time to fill out a TripAdvisor Review! We are happy to hear that we provided you with a speedy check in! We do offer slippers for our guests upon request, we also offer the option for an e-mailed final bill as well. On the behalf of the entire staff, we thank you for... More 

newport beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

New building, clean, friendly staff and great service, nice Bay view, and easy access to the city. Fridge, but no microwave. Near airport, but no airplane noise. Some noise from adjacent room, but not bad.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Scott H, Thank you for taking the time to fill out a TripAdvisor Review. We are happy to hear that you found our service and location to your satisfaction. Our rooms are no longer equipped with microwaves however, we do have microwaves available upon request along with having one in our gift shop. On the behalf of the entire... More 

Incline Village, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

had a great experience at DoubleTree by SF airport. We are using park and fly option this trip. Breakfast a little high but good options - service excellent. Will go back again. We are planning on staying there again on the backside of this trip. Rooms very clean and great property. Easy to get to from freeway. We appreciate the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Shelly G, Thank you for taking the time to fill out a TripAdvisor Review! We are happy to hear that you found our service exceptional ,and our park and fly option was accommodating. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to... More 

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