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DoubleTree by Hilton San Francisco Airport North

Certificate of Excellence
GreenLeadersBronze level
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5000 Sierra Point Parkway, Brisbane, CA 94005 (Formerly Radisson Hotel San Francisco Airport Bay Front)
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DoubleTree by Hilton San Francisco Airport North
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DoubleTree by Hilton San Francisco Airport North
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254 reviews from our community

Traveler rating
    120
    87
    31
    11
    5
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71
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89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oregon
1 review
2 of 5 stars Reviewed 2 days ago NEW

The accessible bathroom had no shelf space whatsoever, in addition a grab bar of some kind or even the option of a transfer pole to get in and out of bed was missing, as was some form of accessible lighting for during the night. The toilet seat was also extremely narrow. We could hear every word uttered in the adjoining... More 

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Duluth, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I had the pleasure of staying that the DoubleTree by Hilton San Francisco Airport (Brisbane, CA) on a recent business trip. The property had been recently purchased from Radisson some weeks before... The new team was extremely professional and courteous. My experience was extremely pleasant, my room immaculate, and the service top notch. What impressed me the most and what... More 

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Bakersfield, California
1 review
3 of 5 stars Reviewed 3 days ago NEW

Why bother with HI points, every other Hilton brand has acknowledged me, not here, not sure why. Hotel was ok, my member # request king, did not even get that, also sent email out to company at 2AM it did not go out, once again slow wifi

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Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel with my family and it was clean, quiet and has friendly staff. I would definitely stay there again as it is easily accessibly if you have a rental and it is right by a nice little walk way on the water.

Review collected in partnership with DoubleTree by Hilton

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raleigh, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were overwhelmed with the personal attention we received from the staff. The room was clean and nice. The breakfast was excellent. Everyone was very accommodating and made us feel very welcome. The bed was very comfortable.

Review collected in partnership with DoubleTree by Hilton

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Washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The lobby of this hotel is extremely small with limited chairs and tables (estimated to be about 5 tables with 2 chairs at each table). The hotel can easily accommodate more than 200 guests. Not sure how the hotel guests can enjoy the manager's reception with such limited space/chairs/tables. When I asked the manager for an additional chair, the answer... More 

Review collected in partnership with DoubleTree by Hilton

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Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Khanh T, Thank you for taking the time to fill out a TripAdvisor review. During your stay at our facility we had an unforeseen circumstance in our restaurant/bar. And for the inconvenience we decided to provide our guests with complimentary beer, wine and snacks. We are truly sorry to hear that during the reception we did not have enough... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

I stay here whenever I'm in the Bay Area it's great hotel to stay that's no doubt. but the WIFI connection is soooooo slow. yes it's free but takes forever.... it wasn't like this from my last stay. not too mention how my video conference went.... please do something!

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Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear LaFoodiesf, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We recently have undergone an upgrade to our internet. And during your stay we were experiencing technical difficulties, but we assure you that all of the kinks have been fixed. We hope you will consider staying with us... More 

houston
Top Contributor
52 reviews 52 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this place. specially after being sooooo tired of walking all day. I rather to stay at this super comfy place than at SF downtown. Totally worth it the 15 min drive. Rooms are huge, very clean, beds are super nice, and parking is FREE!!!!

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Sutton, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm always a bit wary of booking a hotel close to the airport. Typically hotels sited near to international airports don't have to try too hard. That preconception way off the mark here. After a ( delayed) 12 hour long flight the Mrs our 7 year old and dear old dad were all completely spent. What a relief to get... More 

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Marshall, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The service was good. The food was excellent. Rooms were clean and it was in a great location just north of the airport. I would definately stay at this hotel again wheter single or with a family. Overall a good experience.

Review collected in partnership with DoubleTree by Hilton

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