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DoubleTree by Hilton San Francisco Airport North

3.5 of 5 5000 Sierra Point Parkway, Brisbane, CA 94005 (Formerly Radisson Hotel San Francisco Airport Bay Front)
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Certificate of Excellence 2014
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DoubleTree by Hilton San Francisco Airport North
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DoubleTree by Hilton San Francisco Airport North
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158 reviews from our community

Traveler rating
    74
    53
    22
    7
    2
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38
41
3
61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Top Contributor
105 reviews 105 reviews
49 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very friendly staff. They cared about our room preference from the beginning. The pool looked nice. Our room was very spacious and clean. There was enough space to put our stuff. There was some soft background swoosh from the highway but it was not disturbing us although we are very light sleepers. We would definitely stay here again.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

very conveniently located and the device and view from the room is great. Staff was very helpful and courteous. Parking was ample and easy. did not use the pool and or the Gym, food was good and breakfast was delicious.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Thank you for taking the time to complete a Trip Advisor review. We are thrilled to see that our facility accommodated your needs. On behalf of our entire staff at DoubleTree we thank you for your business and we hope to see you again when your travels bring you back to the area! More

Senior Contributor
49 reviews 49 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Even though the Hotel was under renovation it was clean & great location out of the jet path. Just a couple miles North of the airport and shuttle every 15 min. (shuttle driver not very pleasant ) Reception staff pleasant, rooms nice, great price on HotWire too.

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Teddavison, Thank you for taking the time to complete a TripAdvisor review. We are thrilled to see that you enjoyed your time at the hotel. I have addressed the concerns regarding the shuttle with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. On behalf of... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I booked this hotel for our anniversary, we had never been to San Francisco and this hotel offered the best deal. Upon check in we were greeted by Jonas who checked us in. Jonas was very helpful and friendly, he asked what brought is to SF and we mentioned it was our fourth wedding anniversary, he congratulated... More

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Diana R, Thank you for taking the time to fill out a TripAdvisor review. I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with Jonas, and he was honored that you mentioned him by name. Thank you for giving me the opportunity to recognize him for a job well done!... More

Reno, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean and comfortable hotel. Well maintained however a bit inconvenient to the south bound Hwy 101 – had to drive a mile to reach south bound 101; easy access to north bound 101. Good value for SF Bay Area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear John, Thank you for taking the time to fill out a TripAdvisor review. We are happy to to see that you enjoyed your time at the hotel. We thank you for your business and we hope to see you again when your travels bring you back to the area! More

Fort Mill, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After entirely too long of a day flying and missed flights, this hotel was a relief. Staff was quick to get us our rooms and our rooms were super fresh and clean. The reason for he four and not the five star was that I was not in one of the renovated rooms. So it felt a little dated. The... More

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear David, Thank you for taking the time to fill out a TripAdvisor review. I am glad that our staff was able to accommodate your needs.Thank you for bringing to our attention that coffee maker was inoperable, this has been corrected. Also, it appears that when you stayed with us we were on day three of room renovations, hopefully your... More

St. Petersburg Florida, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

They claim thqt this hotle is minutes away from the Wharf, Chinatown, etc. This hotel is in the middle of a business park 20 minutes from any of the above if the traffic is in your favor. Update the site and be honest about where it is located!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Mark, Thank you for taking the time to fill out a TripAdvisor review. As a Gold Hilton honors member your opinion is greatly valued. I would like to apologize for the misrepresentation of the location of the hotel. I would also like to apologize that we did not offer you further suggestions on how to get Chinatown and The... More

San Francisco, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Rooms were not very good. There were 2 water stains in the ceiling above one of the beds. The carpet between the bathroom and where the carpet began in the hall did not have any carpet strip down. You could see the rough floor in this area. The mattresses wer not in very good shape. The sides of the bed... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Jo Anna B, I am very sorry for the noise issues that you experienced during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay or special event. We regret you experienced a noise level that made your stay unpleasant. Our hotel is currently under going... More

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel is clean, newly remodeled, comfortable beds, good amenities in room. As long as you have no need or expectation of customer service from front desk or restaurant staff you'll be fine. Twice I visited their pantry to purchase a couple of items and had to beg the front desk staff to complete the transaction. I could have walked back... More

Was this review helpful? Yes
Andrea F, Front Office Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

Dear Ziegewjm, On behalf of our entire staff at DoubleTree we apologize for the concerns you shared about your experience at this hotel. We are working diligently to correct these issues and I appreciate that you brought them to my attention. As a gesture of good will, we would like to offer you 5000 bonus points to your Hilton Honors... More

Los Angeles, California
1 review
1 of 5 stars Reviewed 3 weeks ago

I've never left a negative review before, but I wish someone had warned me that this parking lot was a popular hunting ground for car vandals before I left my car here using their "park and fly" option when I headed overseas for a two week trip. Thieves smashed out a rear window, and luggage and belongings were stolen. The... More

Was this review helpful? Yes
Jason D, General Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review

ladyphrase: I am sorry to hear about your car. We take safety of our guests and property very seriously. We do have overnight security that monitors the parking lot frequently. Unfortunately we are in a city and strongly recommend not leaving items in your car. Both cars that were hit that night did have items in visible sight. I am... More

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Additional Information about DoubleTree by Hilton San Francisco Airport North

Address: 5000 Sierra Point Parkway, Brisbane, CA 94005 (Formerly Radisson Hotel San Francisco Airport Bay Front)
Phone Number:
Location: United States > California > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton San Francisco Airport North 3.5*
Number of rooms: 210
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Also Known As:
Radisson Hotel Brisbane
Radisson Brisbane
Brisbane Radisson

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