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Holiday Inn Express Brentwood

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8820 Brentwood Blvd, Brentwood, CA 94513
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Holiday Inn Express Brentwood
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22 Reviews from our TripAdvisor Community

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Traveler rating
    3
    6
    6
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    2
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (7)
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Level Contributor
5 reviews
3 of 5 stars Reviewed 5 days ago NEW

I booked this out of convenience as I was in town for a wedding. I was a little surprised at the room rate, but I guess that's what happens when it's one of few hotels in the area. It was a basic room on the second floor. I don't have any noise complaints. I'm happy it was clean.

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Sparks
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

the people in check in were very nice an help full even when my office need to get more paper work in . It was my first time at this hotel an i felt comfortable. i didn't even hear the house keeping when they were cleaning most places i stay i hear them cause i work at night an sleep... More 

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Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 7, 2014

I'ved stayed here 3 times now, because there aren't a lot of choices in Brentwood and I need a place to stay while visiting my aging father. Each time I stay here, I try to overlook the problems, but I can't do that anymore because most of these are things that could be corrected. First off the "free Wifi" is... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear Maureen S, Thank you so much for taking the time to leave us your feedback. Our goal is to provide superior customer service and a unique stay to all of our guests. However, please do accept my apologies for not being able to deliver an exemplary service during your stay and regret the room accommodations fell below your expectations.... More 

Groveland, CA
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 29, 2014

This could be an otherwise good hotel were it not for the fact that it has a strange and irksome policy. The hotel does not allow pets or smoking in the rooms and I am perfectly OK with that. However, to make sure their policy is adhered to, they require a that ones credit card is charged $50 at check... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear Donasdhu, Thank you for taking the time to share your experience regarding your stay at our hotel. We strive to provide our guests a comfortable stay with high levels of service and it is regrettable if the service received surrounding the hotel's policy and the traffic noise was a let down. It is certainly not our intent to inconvenience... More 

Upland
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 31, 2014

I didn't have a lot of choice, so I chose the cheaper one. I stayed here 2 nights, and I wanted to look at the city of Brentwood to see if I'd like to live there. The rooms were clean and well-maintained. When I got to my room the blinds were pulled so the sun couldn't shine in through the... More 

Was this review helpful? Yes 3
Yorktown, Virginia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 9, 2014 via mobile

Stayed here for two nights. The rooms are very clean and the beds were really comfortable. Like other reviews we found that the walls were thin and if you have a neighbor you will hear everything! Breakfast was well stocked with bagels, bananas, yogurt etc.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear Jackie D, Thank you for taking the time to leave a review. I am glad that you liked our clean rooms, comfortable beds and the complimentary breakfast. However, we apologize for the noise which has negatively impacted your stay with us. The review we receive from our valued guests, like you, enables us to target problem areas and take... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2014

JESSIE, Made us feel welcome. We arrived early. Room was not ready yet. He phoned us on cell to inform us "room ready". He did many other things to help us upon check-in. Certainly an asset to this fine establishment.

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Sun Valley, ID
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 27, 2013

The staff were very pleasant and helpful, the room was clean and a good size and the breakfast was okay -- but, the walls are paper thin. The first night we were woken by the woman next door screaming and trashing her room at 3 am - she got kicked out the next day. The second night, the people next... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear SVTraveller, Thank you for leaving us feedback about your stay. It is nice to know that you found our staff to be friendly and the breakfast served was sufficient. It is unfortunate though that the soundproofing conditions were a disappointment. We have taken note of your concerns and this shall be considered for upgrades needed. Sincerely, Pam G Case... More 

Riyadh, Saudi Arabia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 19, 2013

I enjoyed my stay with the Holiday Inn Express in Brentwoood. The rooms are nice, very clean and the location was perfect for my situation. The staff was very nice and helpful. I had stayed at another hotel several miles away that was filthy. So, needless to say, I was thankful for a clean, safe room for several nights. Room... More 

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Kent, Washington, United States
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 14, 2013

Overall I enjoyed my stay with the Holiday Inn Express in Brentwoood. The rooms are nice, very clean and the location is central. The only area I could see room for improvement, is the front desk staff. On check-in, the gal was short, and rushed us through. On checkout, I had to wait 10 mins for the gal to show... More 

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