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Holiday Inn Express Brentwood

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8820 Brentwood Blvd, Brentwood, CA 94513
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Holiday Inn Express Brentwood
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Holiday Inn Express Brentwood
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20 reviews from our community

Traveler rating
    3
    5
    5
    5
    2
See reviews for
7
6
2
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 7, 2014

I'ved stayed here 3 times now, because there aren't a lot of choices in Brentwood and I need a place to stay while visiting my aging father. Each time I stay here, I try to overlook the problems, but I can't do that anymore because most of these are things that could be corrected. First off the "free Wifi" is... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear Maureen S, Thank you so much for taking the time to leave us your feedback. Our goal is to provide superior customer service and a unique stay to all of our guests. However, please do accept my apologies for not being able to deliver an exemplary service during your stay and regret the room accommodations fell below your expectations.... More 

Groveland, CA
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 29, 2014

This could be an otherwise good hotel were it not for the fact that it has a strange and irksome policy. The hotel does not allow pets or smoking in the rooms and I am perfectly OK with that. However, to make sure their policy is adhered to, they require a that ones credit card is charged $50 at check... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear Donasdhu, Thank you for taking the time to share your experience regarding your stay at our hotel. We strive to provide our guests a comfortable stay with high levels of service and it is regrettable if the service received surrounding the hotel's policy and the traffic noise was a let down. It is certainly not our intent to inconvenience... More 

Travelers are raving about these Brentwood hotels

Upland
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 31, 2014

I didn't have a lot of choice, so I chose the cheaper one. I stayed here 2 nights, and I wanted to look at the city of Brentwood to see if I'd like to live there. The rooms were clean and well-maintained. When I got to my room the blinds were pulled so the sun couldn't shine in through the... More 

Was this review helpful? Yes 3
Yorktown, Virginia
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 9, 2014 via mobile

Stayed here for two nights. The rooms are very clean and the beds were really comfortable. Like other reviews we found that the walls were thin and if you have a neighbor you will hear everything! Breakfast was well stocked with bagels, bananas, yogurt etc.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear Jackie D, Thank you for taking the time to leave a review. I am glad that you liked our clean rooms, comfortable beds and the complimentary breakfast. However, we apologize for the noise which has negatively impacted your stay with us. The review we receive from our valued guests, like you, enables us to target problem areas and take... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 4, 2014

JESSIE, Made us feel welcome. We arrived early. Room was not ready yet. He phoned us on cell to inform us "room ready". He did many other things to help us upon check-in. Certainly an asset to this fine establishment.

Was this review helpful? Yes
Sun Valley, ID
Contributor
18 reviews 18 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 27, 2013

The staff were very pleasant and helpful, the room was clean and a good size and the breakfast was okay -- but, the walls are paper thin. The first night we were woken by the woman next door screaming and trashing her room at 3 am - she got kicked out the next day. The second night, the people next... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear SVTraveller, Thank you for leaving us feedback about your stay. It is nice to know that you found our staff to be friendly and the breakfast served was sufficient. It is unfortunate though that the soundproofing conditions were a disappointment. We have taken note of your concerns and this shall be considered for upgrades needed. Sincerely, Pam G Case... More 

Riyadh, Saudi Arabia
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 19, 2013

I enjoyed my stay with the Holiday Inn Express in Brentwoood. The rooms are nice, very clean and the location was perfect for my situation. The staff was very nice and helpful. I had stayed at another hotel several miles away that was filthy. So, needless to say, I was thankful for a clean, safe room for several nights. Room... More 

Was this review helpful? Yes
Kent, Washington, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 14, 2013

Overall I enjoyed my stay with the Holiday Inn Express in Brentwoood. The rooms are nice, very clean and the location is central. The only area I could see room for improvement, is the front desk staff. On check-in, the gal was short, and rushed us through. On checkout, I had to wait 10 mins for the gal to show... More 

Was this review helpful? Yes
Grover Beach, California
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 8, 2013

We were attending a wedding in Brentwood, California and booked a room at the Holiday Inn Express. We found the room to be clean and well equipped. It had nice furnishings, a micro-wave and refridgerator. It had an electric coffee pot and hair dryer, iron and ironing board. They also provide free wi-fi. The only complaint was that the sheets... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear Dale T, Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking, it’s always nice to hear we are getting it right. I apologize for the shortfalls you have encountered. Your comments are highly valuable to us and will assist us in our continuous... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 4, 2013

Let's face it, this is not the Hilton or the Marriott, but it's a great place to stop, rest, and refresh. It's an oasis in the openness of a rural countryside. The entry is as inviting as pulling up to an old friends place. The grounds are neat and clean, and the entry is welcoming. A key part of the... More 

Was this review helpful? Yes 3
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