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All 2 Brentwood hotels

Holiday Inn Express Brentwood

2.5 of 5 Hotel   |   8820 Brentwood Blvd, Brentwood, CA 94513
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Ranked #2 of 2 Hotels in Brentwood
A recent review
3 of 5 stars Reviewed June 9, 2014
Jackie D Yorktown, Virginia
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17 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Yorktown, Virginia
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 9, 2014 via mobile

Stayed here for two nights. The rooms are very clean and the beds were really comfortable. Like other reviews we found that the walls were thin and if you have a neighbor you will hear everything! Breakfast was well stocked with bagels, bananas, yogurt etc.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear Jackie D, Thank you for taking the time to leave a review. I am glad that you liked our clean rooms, comfortable beds and the complimentary breakfast. However, we apologize for the noise which has negatively impacted your stay with us. The review we receive from our valued guests, like you, enables us to target problem areas and take... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 4, 2014

JESSIE, Made us feel welcome. We arrived early. Room was not ready yet. He phoned us on cell to inform us "room ready". He did many other things to help us upon check-in. Certainly an asset to this fine establishment.

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Sun Valley, ID
Contributor
18 reviews 18 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 27, 2013

The staff were very pleasant and helpful, the room was clean and a good size and the breakfast was okay -- but, the walls are paper thin. The first night we were woken by the woman next door screaming and trashing her room at 3 am - she got kicked out the next day. The second night, the people next... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear SVTraveller, Thank you for leaving us feedback about your stay. It is nice to know that you found our staff to be friendly and the breakfast served was sufficient. It is unfortunate though that the soundproofing conditions were a disappointment. We have taken note of your concerns and this shall be considered for upgrades needed. Sincerely, Pam G Case... More

Newport Beach, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 19, 2013

I enjoyed my stay with the Holiday Inn Express in Brentwoood. The rooms are nice, very clean and the location was perfect for my situation. The staff was very nice and helpful. I had stayed at another hotel several miles away that was filthy. So, needless to say, I was thankful for a clean, safe room for several nights. Room... More

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Kent, Washington, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 14, 2013

Overall I enjoyed my stay with the Holiday Inn Express in Brentwoood. The rooms are nice, very clean and the location is central. The only area I could see room for improvement, is the front desk staff. On check-in, the gal was short, and rushed us through. On checkout, I had to wait 10 mins for the gal to show... More

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Grover Beach, California
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 8, 2013

We were attending a wedding in Brentwood, California and booked a room at the Holiday Inn Express. We found the room to be clean and well equipped. It had nice furnishings, a micro-wave and refridgerator. It had an electric coffee pot and hair dryer, iron and ironing board. They also provide free wi-fi. The only complaint was that the sheets... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear Dale T, Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking, it’s always nice to hear we are getting it right. I apologize for the shortfalls you have encountered. Your comments are highly valuable to us and will assist us in our continuous... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 4, 2013

Let's face it, this is not the Hilton or the Marriott, but it's a great place to stop, rest, and refresh. It's an oasis in the openness of a rural countryside. The entry is as inviting as pulling up to an old friends place. The grounds are neat and clean, and the entry is welcoming. A key part of the... More

Was this review helpful? Yes 2
San Jose, California
Top Contributor
251 reviews 251 reviews
102 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed January 26, 2013

Room was very quiet and appeared to be recently decorated. Stayed only for one night, checkin was very easy&friendly. Hotel was not crowded on the weekend. Outside pool. Liked the room with plenty of space, fridge, etc - nicely furnished and equippped. Breakfast typical Holiday Inn Express experience. The hotel is near shopping, in fact Brentwood seems to have quite... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear usuallyhappytravels, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our... More

Poway, California
Top Contributor
74 reviews 74 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 31, 2012 via mobile

Iam shocked with the negative reviews. We stayed here for 3 nights while traveling. The manager was very pleasant and gave outstanding recommendations for Frisco to include the BART and MUNI. Hotel was clean. Just remodeled. Breakfast was good and hot. I would stay here again!

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Yuba City, California, United States
1 review
1 of 5 stars Reviewed December 31, 2012

We were on an overnight getaway celebrating our anniversary with a trip around the Sacramento River delta. Thinking we had booked a sure thing - HIE - we looked forward to a relaxing evening in the comfort of a clean, comfortable hotel room. We got a second floor room -- no problem for an elderly couple with baggage if the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Brentwood, responded to this review

Dear James W, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us and regret our hotel did not... More

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Additional Information about Holiday Inn Express Brentwood

Address: 8820 Brentwood Blvd, Brentwood, CA 94513
Phone Number:
Location: United States > California > Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Brentwood 2.5*
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Also Known As:
Holiday Inn Express Brentwood Hotel Brentwood
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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