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Palm Canyon Hotel & RV Resort

Certificate of Excellence
Hotel website
221 Palm Canyon Drive, Borrego Springs, CA 92004
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1 room 1 guest
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Palm Canyon Hotel & RV Resort
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61 Reviews from our TripAdvisor Community

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Traveler rating
    31
    23
    3
    3
    1
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22
26
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (24)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (13)
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Quincy, California
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I used to stay here in the 80's and 90's and even camped here because the location works so well for hiking and the campground has its own pool. But it fell on hard times a while back and became drab and lifeless. It's nice to see that the new owners, Highway West Vacations, have done a lot to make... More 

Was this review helpful? Yes
HighwayWestVacations, Guest Relations Manager at Palm Canyon Hotel & RV Resort, responded to this review

Thank you for your review. Our General Manager was happy to communicate with you and extend a refund for your meal. Our new Food and Beverage Manager is excited to bring his knowledge and experience to our organization and we hope that you find your meal to be as satisfactory as our resort and its amenities during your next visit. More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

Last minute trip. Very pleasantly surprised at the cleanliness of the facilities and wonderful hospitality of the staff. Love the Western theme. Our kids had a blast swimming in the pool all day, especially since it was off-season (summer). Wish there was a place for breakfast/lunch on-site, though. But the restaurant was very good for dinner.

Was this review helpful? Yes
San Diego, California
2 reviews
5 of 5 stars Reviewed 1 week ago

We spent two days in August at Palm Canyon Hotel, and had a great time. The fun theme of the facility delighted the children, ages 7 and 12, and the cleanliness and excellent maintenance pleased my daughter, husband and me. Rooms were pleasant and large, beds comfortable, and the pool was delightful on the hot afternoons. Staff were pleasant and... More 

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El Dorado County, CA
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed here twice this year and both time found it to be fun yet quiet with a staff that was superb in making us feel welcome. We got directions to local attractions with hints on how to really enjoy ourselves during our stays.

Was this review helpful? Yes
HighwayWestVacations, Guest Relations Manager at Palm Canyon Hotel & RV Resort, responded to this review

Thank you for your review. We are very happy to hear that our service made you feel welcome and comfortable. Please visit us again soon! More 

london
Level Contributor
178 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely place to stay. Friendly helpful staff on reception. Nicely furnished room. Loved the pool and hot tub. This resort is built like a Wild West town and the rooms are accommodated in these buildings. We had a king superior room which had a patio with seating. The whole resort was extremely well run and clean. Even the gravel areas... More 

Was this review helpful? Yes 1
HighwayWestVacations, Guest Relations Manager at Palm Canyon Hotel & RV Resort, responded to this review

Thank you for your feedback. We are happy to hear that you enjoyed our accommodations and amenities. We hope that you will visit us again soon! More 

Fribourg, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We live in cold, foggy Northern Europe and came to Borrego Springs in mid July looking for the full-on desert heat experience. We spent a wonderful night At the Palm Canyon Hotel. Since we came mid week during the off-season, we literally had the hotel to ourselves. The pool and jacuzzi were wonderful in the warm summer evening. The hotel... More 

Was this review helpful? Yes
HighwayWestVacations, Guest Relations Manager at Palm Canyon Hotel & RV Resort, responded to this review

Thank you for your feedback. We hope that you will spend more summer vacations with us here at Palm Canyon. More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 29, 2015

After 20+ years of coming here, we have had our final stay. Weather and new rules (new ownership) forced us to cancel our second night, but only after receiving assurances that our friends cancellation would also be credited. We packed up in the rain and headed home, only to find that our friends were told it was against company policy... More 

Was this review helpful? Yes 1
HighwayWestVacations, Guest Relations Manager at Palm Canyon Hotel & RV Resort, responded to this review

Thank you for your feedback. Your recent communications relating to your stay at the Palm Canyon Hotel & RV Resort have been forwarded to our corporate offices and while we sincerely regret that your visit was a disappointment, we feel that our general manager Ginny Therrien resolved the situation appropriately. Ms.Therrien spoke directly with Samuel and Lene Rickey and explained... More 

Tucson, AZ
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 19, 2015

We wanted to stop at a place that was most of the way to Southern California from Arizona. We didn't realize that Borrego Springs was quite SO far. The road from Indio to there was crazy once you turned on to the road for Borrego Springs. It's like something you would expect on the moon. The car makes huge jumps... More 

Was this review helpful? Yes 2
san Diego
Level Contributor
133 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 1, 2015

The property was really amazing , as were the rooms.Spacious and nicely decorated .The bed was comfortable with lots of amenities like coffee and extra pillows.They accommodated us at a 9pm check in and gave us a discounted rate for AAA..The restaurant like everything else in Borrego Springs closed at 9pm..They offered a continental breakfast for 7$ a person that... More 

Was this review helpful? Yes 1
HighwayWestVacations, Guest Relations Manager at Palm Canyon Hotel & RV Resort, responded to this review

Thank you for your constructive feedback. We are always looking into how we can better serve our guests and we will pass along this information regarding our continental breakfast to our executive team. We hope that this won’t deter you from visiting us again in the future. More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 8, 2015

It was such a nice to stay for 1 night. If you do a reservation online with Booking.com, be sure your reservation is for the Hotel rooms, not for a RV place. Rooms are amazing, very quiet and clean. The pool/spa are nice. The restaurant was closed during the week.

Was this review helpful? Yes 2
HighwayWestVacations, Guest Relations Manager at Palm Canyon Hotel & RV Resort, responded to this review

Thank you for your feedback regarding your stay and your experience with Booking.com. We are always happy to take reservations directly at 760-767-5341 for anyone who is interested in staying with us. Our restaurant hours do change each season and we strive to meet the needs of our guests by picking hours that best serve them. We hope that you... More 

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