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Big Bear Cool Cabins

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40375 Big Bear Boulevard, P.O. Box 1655, CA 92315
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Big Bear Cool Cabins
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Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars Reviewed May 31, 2015
Crystal M Chino
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155 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Menifee, California, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed at the Cornerstone Cabin. Says it sleeps 6 with the fold out couch. Except for the fact the couch bed is on a 30 degree incline and probably bought at a yard sale! If you have a party of 4 the place is acceptable. The wood patio tables are falling apart and dangerous. Nice live electrical cable running across... More 

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1 of 5 stars Reviewed 2 weeks ago

Terrible company to work with. Beware of one sided agreement and terrible cabins that are not as described in their listings. We got to the room and the people above had two dogs, the room smelled like smoke, was not cleaned and had rugs covering holes in the floor. Then after trying to tell us that they did not have... More 

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Travelers are raving about these Big Bear Region hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not having been to Big Bear in years had to rely on explanations and pictures of Cabins when looking for a place to stay. Also wanted pet friendly. We were staying 9 nights-10days. After hours ( believe me I do research) decided on a property called Ahhhdorable Vintage Cabin. Amazing pictures and great history. When first arriving, well it is... More 

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San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Let me start by saying that we have been going to Big Bear for years and never in all these years I have encountered such a horrible cabin. Booked the cabin to spend the 4th of July with my husband, my two years old, and some family friends. Got there and found a very dirty cabin, shades were falling apart,... More 

Was this review helpful? Yes 1
Chino
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 31, 2015 via mobile

These cabins are awesome! So clean and convenient, the kitchen comes fully furnished. We went with another couple and we had a blast. We cooked, made s'mores with the fireplace and sat outside on the patio. Also there's Netflix, HBO on demand, board games and books. I definitely will be going here again and it's only ten minutes from the... More 

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San Diego, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

This was our second time using Big Bear Cool Cabins and we were very please with the house that we rented. The house was very cozy and well stocked. More blankets would have been great. However, the heater worked fine. Aside from a small drainage issue with the dishwasher (which was addresed), there were no problems. We would stay at... More 

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Poway, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 13, 2015

We recently stayed 2 nights in Big Bear in Boulder Condos #27. I was overwhelmed by how many cabins were for rent and did not know the locations of Big Bear so I called Cool Cabins to help. I let them know what I was looking for. Downstairs unit, place that could park three cars and that we had a... More 

Was this review helpful? Yes 5
Alisa A, Manager at Big Bear Cool Cabins, responded to this review

First I would like to apologize for your experience with our company and the condo. It is never our intent to misrepresent any of our cabins or services. I have talked to my staff about your reservation and the misunderstanding. The condo does allow for only 2 cars and it should of been explained clearly. In regards to the location,... More 

San Jacinto, California
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed January 11, 2015

This was actually our second visit to Big Bear using Big Bear Cool Cabins and although I can let a few things slide by, I felt the service by the office staff and poor substandard housekeeping issues will never allow me to recommend them to anyone or use them again. First: We arrived at the cabin, which was actually as... More 

Was this review helpful? Yes 5
Encino, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 9, 2015

I really wish I didn't have to give any star at all. Stay away from this company. We rented a cabin for almost $800 per night. It was very dirty, no light, broken bed. Just horrible and after all that, very very bad customer service. NEVER use this company, wasting money:(

Was this review helpful? Yes 2
Placentia, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 1, 2015

Got here and long driveway up to park was iced so no parking. No where to park on the street. The bed linens were not clean as we found a lot of hair on the pillows and sheets like if slept on for days. The garbage from the previous tenants was also left here. The worse thing was when we... More 

Was this review helpful? Yes 1
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