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Hillcrest Lodge

Certificate of Excellence
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40241 Big Bear Boulevard, PO Box 1872, CA 92315
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MAY SPECIAL
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Hillcrest Lodge
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Hillcrest Lodge
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78 reviews from our community

Traveler rating
    70
    8
    0
    0
    0
See reviews for
25
27
3
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice place. Rooms are small. You can hear your neighbours in the adjacent rooms. Get the rooms away from main road. Cosy place and friendly tenant. It is about a mile away from the city center, where you may find breakfast.

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Thank you for taking the time to write a review. I am sorry to hear the noise level was an issue. We have 2 "small" rooms (#2 & #3) and those are our economy rooms. The rest are all Suites and Cabins and are farther away from the road. Thank you for staying with us! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Our family needed a weekend getaway and so we decided to give The Hillcrest Lodge a try. Well I must say, it was well worth the drive up the mountain...even our kids and grandkids loved it! The rooms were much better than we had expected, it had that mountain cabin feel but very clean and tidy! The photos we saw... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Thank you so much for such a wonderful review! We so enjoyed having your family stay with us and we hope to see you back in the future. More 

London
Top Contributor
59 reviews 59 reviews
42 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here last month for a short ski trip with my toddler. The owners were extremely kind and helpful and made our stay a joy. They gave a lot of recommendations to the local area and couldn't have been nicer. The cabin itself was warm and spacious with two large double beds. TV and DVD (movies available at front... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Thank you so much for your review! We are so glad you enjoyed your stay here at the Lodge. We enjoyed having you here & we hope to see you again. More 

San Diego, California
1 review
5 of 5 stars Reviewed April 20, 2015

I surprised my fiancé with a weekend getaway to Big Bear for his birthday, and chose this place because of the wonderful reviews it had on TripAdvisor and Yelp, specifically for customer service. Needless to say, Ken and Valerie totally exceeded our expectations! They were so helpful, friendly, and accommodating through every part of our stay. You can tell they... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Wow, thank you so much. It was great to meet you both! We look forward to seeing you againl More 

Los Angeles, California
1 review
5 of 5 stars Reviewed April 1, 2015

I used to live in Big Bear and now I must go twice a month to see my doctor. This is when I enjoy my piece of paradise at the Hillcrest Lodge. Nestled in a cozy section of Big Bear Lake, it is walking distance to the Lake, the village and is across the street from a great little beer... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hello Mary, You are awesome! Thank you for your great review we are so appreciative, and humbled. We always to forward to seeing you and Toby and love that consider Hillcrest your home away from home. Thank you again, and we will see you on your trip up. More 

1 review
5 of 5 stars Reviewed March 31, 2015

From the phone call inquiring about a cabin at Hillcrest Lodge, to the moment I returned the Cottage keys, everything was phenomenal. It's not often you get a place this clean and professional. The Cottage was stocked with all the kitchen supplies you'd need, bathroom had plenty of towels, soap and hair products. The sofa and beds were comfortable, the... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Todd, Wow! Thank you so much, it is always great to hear that our guests have enjoyed their stay here at Hillcrest Lodge. It was great meeting all of you and a pleasure having you here. Just so you know the Cottage will be undergoing some more remodeling over the next few weeks and will become available again in... More 

1 review
5 of 5 stars Reviewed March 29, 2015

It was only by accident we came across this little hotel. We initially thought we had a room at another place down the street only to find out we didn't, and since they didn't have a plug for our tesla it wasn't to our advantage. We googled locations that had a plug! Closest to downtown big bear, the Hillcrest lodge... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Suzanne, Thank you for taking your time to write this review, it always humbles us and lets us know that our hard work is worth it. Meeting you both was a pleasure as well as fun. I think we won on this trip. We hope to you guys again soon. Thank you again, and take care. More 

Simi Valley, California
1 review
5 of 5 stars Reviewed March 9, 2015

What a wonderful place! We took the whole family to the Hillcrest Lodge for a weekend and the rooms were wonderful, the location was great and the hospitality was second to none! The Innkeepers, Ken and Val, we're so warm, friendly and accommodating... we were treated like long lost family. It's easy to get to, close to the Village, close... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Frank, We are so happy that you and your family enjoyed your stay at Hillcrest Lodge. It was a pleasure meeting and spending time with all of you. Its looking like we will be getting more snow toward the end of this month so maybe you can come back try out that new snowboard. Thank you for your time... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed March 5, 2015

Exceptional service and hospitality are priceless when traveling out of town. You'll find both these and more with Ken and Val at the Hillcrest Lodge. Not only are the accommodations neatly kept and amply supplied, they are more than reasonably priced for the Big Bear vacationer. Ken and Val make every effort for their guests to feel as if they... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Barbara, Thank you! We have such a great time seeing you every time you visit Hillcrest. We do strive to make each and every guest feel welcomed and that they are at their home away from home. As you know Hillcrest Lodge is our home. We look forward to seeing you again, and thank you. More 

1 review
5 of 5 stars Reviewed March 4, 2015 via mobile

My family and I stayed at the Hillcrest Lodge for a long weekend. The office staff was friendly and wanted our stay to be enjoyable. Our cabin had a separate bedroom, a fireplace, and a full kitchen, including coffee, and there's a delicious bakery just a short walk away.

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Janet, We had a great time with you and your family here. You will have to come back in the summer so we can have a BBQ! And yes, we agree with you, Sugar Pine Bakery is amazing. Thank for taking the time to write this very gracious review. More 

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