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Hillcrest Lodge

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40241 Big Bear Boulevard, PO Box 1872, CA 92315
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Hillcrest Lodge
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Hillcrest Lodge
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75 reviews from our community

Traveler rating
    68
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Diego, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I surprised my fiancé with a weekend getaway to Big Bear for his birthday, and chose this place because of the wonderful reviews it had on TripAdvisor and Yelp, specifically for customer service. Needless to say, Ken and Valerie totally exceeded our expectations! They were so helpful, friendly, and accommodating through every part of our stay. You can tell they... More 

Was this review helpful? Yes
Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

I used to live in Big Bear and now I must go twice a month to see my doctor. This is when I enjoy my piece of paradise at the Hillcrest Lodge. Nestled in a cozy section of Big Bear Lake, it is walking distance to the Lake, the village and is across the street from a great little beer... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hello Mary, You are awesome! Thank you for your great review we are so appreciative, and humbled. We always to forward to seeing you and Toby and love that consider Hillcrest your home away from home. Thank you again, and we will see you on your trip up. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

From the phone call inquiring about a cabin at Hillcrest Lodge, to the moment I returned the Cottage keys, everything was phenomenal. It's not often you get a place this clean and professional. The Cottage was stocked with all the kitchen supplies you'd need, bathroom had plenty of towels, soap and hair products. The sofa and beds were comfortable, the... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Todd, Wow! Thank you so much, it is always great to hear that our guests have enjoyed their stay here at Hillcrest Lodge. It was great meeting all of you and a pleasure having you here. Just so you know the Cottage will be undergoing some more remodeling over the next few weeks and will become available again in... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

It was only by accident we came across this little hotel. We initially thought we had a room at another place down the street only to find out we didn't, and since they didn't have a plug for our tesla it wasn't to our advantage. We googled locations that had a plug! Closest to downtown big bear, the Hillcrest lodge... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Suzanne, Thank you for taking your time to write this review, it always humbles us and lets us know that our hard work is worth it. Meeting you both was a pleasure as well as fun. I think we won on this trip. We hope to you guys again soon. Thank you again, and take care. More 

Simi Valley, California
1 review
5 of 5 stars Reviewed March 9, 2015

What a wonderful place! We took the whole family to the Hillcrest Lodge for a weekend and the rooms were wonderful, the location was great and the hospitality was second to none! The Innkeepers, Ken and Val, we're so warm, friendly and accommodating... we were treated like long lost family. It's easy to get to, close to the Village, close... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Frank, We are so happy that you and your family enjoyed your stay at Hillcrest Lodge. It was a pleasure meeting and spending time with all of you. Its looking like we will be getting more snow toward the end of this month so maybe you can come back try out that new snowboard. Thank you for your time... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed March 5, 2015

Exceptional service and hospitality are priceless when traveling out of town. You'll find both these and more with Ken and Val at the Hillcrest Lodge. Not only are the accommodations neatly kept and amply supplied, they are more than reasonably priced for the Big Bear vacationer. Ken and Val make every effort for their guests to feel as if they... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Barbara, Thank you! We have such a great time seeing you every time you visit Hillcrest. We do strive to make each and every guest feel welcomed and that they are at their home away from home. As you know Hillcrest Lodge is our home. We look forward to seeing you again, and thank you. More 

1 review
5 of 5 stars Reviewed March 4, 2015 via mobile

My family and I stayed at the Hillcrest Lodge for a long weekend. The office staff was friendly and wanted our stay to be enjoyable. Our cabin had a separate bedroom, a fireplace, and a full kitchen, including coffee, and there's a delicious bakery just a short walk away.

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Janet, We had a great time with you and your family here. You will have to come back in the summer so we can have a BBQ! And yes, we agree with you, Sugar Pine Bakery is amazing. Thank for taking the time to write this very gracious review. More 

San Diego, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 3, 2015

This is a great small inn for enjoying the Big Bear region. They have a variety of room types and you are sure to find one perfect for your family. There are 6 rooms in a 2 story motel style building and several cabins. We stayed in the 2 bedroom room (Room 11), which was perfect for our family of... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Hi Swomama, Thank you! We are always happy to here that our guests not only enjoyed their stay at Hillcrest, but, also enjoyed everything that Big Bear has to offer. We hope to see you back here again soon, the Pine Knot Trail located behind the lodge is covered with wild flowers in the spring, and the alpine slide opens... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 3, 2015

We came around 12pm, wayyy before the check-in time of 3pm, and the room was already cleaned and ready for me to check in. The owner woman let us check in early without any problem. She was so friendly and helpful; she gave us detailed instructions on everything (wifi, parking, cleaning service) and made a very good first impression. We... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Wow, what a wonderful review. Thank you so much Ly! Your comments & kindness are so appreciated. We are very happy you enjoyed your stay with us. Yes, room 2 (& 3) are our smallest rooms, the rest are bigger suites or cabins with kitchens & fireplaces. Return guests get a 10% discount when you call and book direct. We... More 

2 reviews
5 of 5 stars Reviewed February 2, 2015

This is a great place to stay. My bf and I planned a weekend at Big Bear and decided to book at Hillcrest because the rooms looked like little cabins for 2. Everyone was so nice, we received excellent customer service and the rooms are cozy and perfect. Thank you so much for a wonderfull stay, 100% recommended! Will be... More 

Was this review helpful? Yes
Val B, Owner at Hillcrest Lodge, responded to this review

Thank you so much Shantal! Thank you also for taking the time to write a review. We look forward to seeing you again. More 

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