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All 20 Big Bear Region hotels

BEST WESTERN Big Bear Chateau

3.0 of 5 Hotel   |   42200 Moonridge Road, CA 92315-1814
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63%
Ranked #5 of 20 hotels in Big Bear Region
A recent review
5 of 5 stars reviewed 4 days ago
David S Long Beach, United States
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230 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Long Beach, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I highly recommend this hotel for business or pleasure. If you have any issues, the staff is tremendously accomodating and clearly they value the business. It is obvious that they've gone out of thier way to create the chateau experience and done so in a very fresh way, The pool and jacuzzi are very well kept and the grounds are... More

Review collected in partnership with Best Western

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Apple Valley, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

when in Big bear, I recommend staying at the Best Western Chateau. This lovely french influenced hotel stands stately in the pines and is within an easy of everything. We found the Staff to be professional and the rooms all have wonderful views into the woods or Pool area.. Our room, as all others carry on the theme with antique... More

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chino, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We have stayed at the Best Western Big Bear Chateau several times in the past. This visit proved to be as consistently great. It is definitely a bargain for the experience. We have stayed at other accommodations in Big Bear and found this one to be a dependable GOOD time and special experience. The pool area backs up to a... More

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Macau
Top Contributor
54 reviews 54 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay one night there to visit the big bear lake and arrowhead lake area. The hotel is easy to locate and around five minutes drive to big bear village. The interior design of the hotel resembles an old style chateau of Europe rather than a simple structure that most US motels would look like. It is a good compliment to... More

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Bannng, CA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Wife and I stayed here the weekend of June 28/29. Thought we'd "cool off" at 6,500 ft. elevation while enjoying the Big Bear Lake area. When we got to the room it seemed uncomfortably warm. We checked the AC and were shocked to find that there was no thermostat...! The hotel has an antiquated heating/cooling system that THEY control. Guests... More

Was this review helpful? Yes 1
Temecula, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We loved our 2 day stay at the Chateau. This hotel was set among the Lodge pines in a quiet area of Big Bear. The staff, amenities and setting was great. We definitely would go back again. It is one of the few Best Westerns we have stayed at where, besides the buffet, they will cook you a breakfast which... More

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sherri h, Director of Sales at BEST WESTERN Big Bear Chateau, responded to this review

Thank you for your review and we appreciate your comments and your time to write about your experience at our facility. We hope to see you again real soon. More

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a gorgeous hotel with a friendly staff. Highly recommend. beautiful pool area. Nice breakfast. Workout room looked great, however, I did not use it. Nicest hotel I saw in the area. We were there right before the 4th of July and was very quiet.

Review collected in partnership with Best Western

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New Baltimore, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

When I checked in, they put me in a room that they KNEW the ac wasn't working properly, I found out later. When I initially called and said it was HOT in room, told me to "leave patio door open at night when it cools down". I was on the First floor! This is how they treat their Diamond customer!... More

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

If you are looking for a place to meet with partners from your corporate offices and have still have time to spend with your wife an kids. This is the spot! Before my meeting I took the family to breakfast at the inn . Then we went to the park and played with the kids . After an hour or... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We booked this night with my boyfriend's rewards points and we arrived late around 1 am. The night audit was not paying attention to our reservation type, intended to charge us for the room when it was a free night stay. He was just inattentive and we noticed it off the bat. The room itself was nice even though it... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Big Bear Chateau

Address: 42200 Moonridge Road, CA 92315-1814
Phone Number:
Location: United States > California > Big Bear Region
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Big Bear Chateau 3*
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Also Known As:
Best Western Plus Big Bear Chateau Hotel Big Bear Lake
Best Western Big Bear Lake
Big Bear Lake Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover this charming Big Bear Lake, California hotel-the closest full-service lodging to Snow Summit and Bear Mountain Ski Resorts. Welcome to the BEST WESTERN Big Bear Chateau, the perfect hotel for avid outdoorsmen and avid ski lovers alike. Located in inland Southern California, this Big Bear Lake hotel offers well-appointed guest rooms complete with a fireplace, pillow top mattresses, cable satellite television with Showtime and high-speed Internet access. The hotel offers an array of amenities including a seasonal outdoor heated swimming pool and hot tub, game room, fitness center, full business services and meeting/banquet facilities accommodating up to 140 people. The BEST WESTERN Big Bear Chateau also features the onsite Tiffany's cocktail lounge Serving a special food menu Friday and Saturday from 5:00-9:00 p.m. Guests staying at this California hotel will find themselves less than one mile from both Snow Summit and Bear Mountain Ski Resorts. The hotel also offers convenient access to outdoor activities such as hiking, golf, horseback riding, snowmobiling, fishing, sailing and skiing on Big Bear Lake. Less than ten miles away guests can also visit the Moonridge Zoo, Meadow Park and the Big Bear Convention Center. The BEST WESTERN Big Bear Chateau is ideal lodging for groups such as church camps, wedding parties or reunions taking place at Big Bear Lake. The city also hosts a variety of events including the Bear Country Fair, the Ride the Mountain Event, the International Chili Society Cook Off and the Big Bear Cowboy Gathering. The friendly, helpful staff at the BEST WESTERN Big Bear Chateau is ready to ensure a fun-filled memorable stay in Big Bear Lake, California. ... more   less 
Number of rooms
80

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