We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Big Bear Region hotels

BEST WESTERN Big Bear Chateau

3.0 of 5 Hotel   |   42200 Moonridge Road, CA 92315-1814
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN Big Bear Chateau to your Saves list
BEST WESTERN Big Bear Chateau
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
63%
Ranked #4 of 20 hotels in Big Bear Region
A recent review
5 of 5 stars reviewed 4 days ago
macsonthego Phoenix, Arizona
  • Reviews (225)
  • Photos (46)
  • Amenities
  • Room tips (32)
  • Location
  • More
Write a Review

225 people have reviewed this hotel

Traveler rating
    79
    58
    39
    27
    22
See reviews for
90
76
6
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

What a gorgeous hotel with a friendly staff. Highly recommend. beautiful pool area. Nice breakfast. Workout room looked great, however, I did not use it. Nicest hotel I saw in the area. We were there right before the 4th of July and was very quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
New Baltimore, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

When I checked in, they put me in a room that they KNEW the ac wasn't working properly, I found out later. When I initially called and said it was HOT in room, told me to "leave patio door open at night when it cools down". I was on the First floor! This is how they treat their Diamond customer!... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

If you are looking for a place to meet with partners from your corporate offices and have still have time to spend with your wife an kids. This is the spot! Before my meeting I took the family to breakfast at the inn . Then we went to the park and played with the kids . After an hour or... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked this night with my boyfriend's rewards points and we arrived late around 1 am. The night audit was not paying attention to our reservation type, intended to charge us for the room when it was a free night stay. He was just inattentive and we noticed it off the bat. The room itself was nice even though it... More

Was this review helpful? Yes 1
Long Beach, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying here,The room was very clean and comfortable.It was quiet and the breakfast included was good.It was very close to everything.I would recomend for a good value and very nice staff.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

We enjoyed the stay and room, but the free breakfast....well, good thing its free!! They should change the way they have it set-up. Ordering off of a very small menu with no special orders (no onions?) They would be better off with keeping it all buffet style.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mojacar, Spain
Top Contributor
50 reviews 50 reviews
44 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful and conveniently located. Priced well, especially in the "off season". Mountain feel but tastefully updated and renovated. Easy parking. Get a room with a balcony or terrace...preferably in the back. We have stayed here several times, and it is consistently good.

Was this review helpful? Yes
Henderson, Nevada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This Best Western was in an absolutely beautiful setting. The inside & outside were in pristine condition. The entire staff was friendly & helpful. We had a corner balcony room on the second floor overlooking the pool & spa. It was perfect!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Las Vegas, Nevada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

this is my second visit to the Best Western Chateau. Parking is easy, rooms are nice and clean. Complimentary breakfast is pretty good (omelets, waffles, etc). The location is not far from snow summit and bear mountain.

Was this review helpful? Yes
Orange County
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2014

Awesome get away, beautiful grounds, cool pool with bbq and sauna. Close to stores, restaurants, yet quite and cozy. Great complimentary breakfast, bacon is delicous! Is fun with friends, family, couple, and just to chill alone. So awesome they are pet friendly. Hotel is emaculate.

Review collected in partnership with Best Western

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN Big Bear Chateau, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Big Bear Chateau? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Big Bear Chateau

Address: 42200 Moonridge Road, CA 92315-1814
Phone Number:
Location: United States > California > Big Bear Region
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Big Bear Chateau 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, Tingo, Priceline, Despegar.com, BookingOdigeoWL, Venere and Agoda so you can book your BEST WESTERN Big Bear Chateau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Big Bear Chateau Hotel Big Bear Lake
Best Western Big Bear Lake
Big Bear Lake Best Western

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (2)
Viewed
Room/suite (9)
Viewed
Dining (5)
Viewed
Bathroom (1)
Viewed
Other (10)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover this charming Big Bear Lake, California hotel-the closest full-service lodging to Snow Summit and Bear Mountain Ski Resorts. Welcome to the BEST WESTERN Big Bear Chateau, the perfect hotel for avid outdoorsmen and avid ski lovers alike. Located in inland Southern California, this Big Bear Lake hotel offers well-appointed guest rooms complete with a fireplace, pillow top mattresses, cable satellite television with Showtime and high-speed Internet access. The hotel offers an array of amenities including a seasonal outdoor heated swimming pool and hot tub, game room, fitness center, full business services and meeting/banquet facilities accommodating up to 140 people. The BEST WESTERN Big Bear Chateau also features the onsite Tiffany's cocktail lounge Serving a special food menu Friday and Saturday from 5:00-9:00 p.m. Guests staying at this California hotel will find themselves less than one mile from both Snow Summit and Bear Mountain Ski Resorts. The hotel also offers convenient access to outdoor activities such as hiking, golf, horseback riding, snowmobiling, fishing, sailing and skiing on Big Bear Lake. Less than ten miles away guests can also visit the Moonridge Zoo, Meadow Park and the Big Bear Convention Center. The BEST WESTERN Big Bear Chateau is ideal lodging for groups such as church camps, wedding parties or reunions taking place at Big Bear Lake. The city also hosts a variety of events including the Bear Country Fair, the Ride the Mountain Event, the International Chili Society Cook Off and the Big Bear Cowboy Gathering. The friendly, helpful staff at the BEST WESTERN Big Bear Chateau is ready to ensure a fun-filled memorable stay in Big Bear Lake, California. ... more   less 
Number of rooms
80

See which rooms travelers prefer