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BEST WESTERN Big Bear Chateau

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42200 Moonridge Road, CA 92315-1814
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1 room 1 guest
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BEST WESTERN Big Bear Chateau
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395 Reviews from our TripAdvisor Community

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Traveler rating
    172
    102
    60
    35
    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (90)
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Aliso Viejo, California
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We always enjoy staying at this hotel when visiting Big Bear. The friendly, professional staff make us feel right at home from the moment we check in. The hotel and grounds are beautiful. The pool area is kept clean and is very nice. Our room was large and very comfortable. We enjoyed sitting out on our balcony taking in the... More 

Review collected in partnership with Best Western

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San Deigo , ca.
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This place was a relaxing delight. We had a balcony room over looking the pool. We came up to Big Bear to get out of the heat. The pool amongst the pine trees was perfect. Spent the whole day playing cards, reading and relaxing there. A liquor store was right next store to grab snacks and drinks. Also walking distants... More 

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Newport Beach
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was beautiful, clean, well located to town with great service. . The staff was attentive. The complimentary breakfast was cooked to order with eggs, meats, waffles, fresh fruit, pastries, cereals and beverages.Will come again.

Review collected in partnership with Best Western

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Long Beach, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The prior review by "rehclass" is exactly how our visit was. Everything was excellent. We were there for a one night stay. The employees were courteous and very helpful. The lobby is beautifully decorated. We enjoyed the pool and outdoor area, beautiful and clean. The room was great, the furniture, fireplace, beds, bathroom, all were clean, comfortable and roomy. The... More 

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Big Bear Lake, CA., United States
1 review
4 of 5 stars Reviewed 1 week ago

This is the 2nd time I've stayed at this hotel, both summertime visits (hard to ski while disabled). The room that I shared with my 2 daughters was partly accessible, and had a great view out the back of the facility, over the pool and toward a thick stand of large pine trees. Breakfasts are included and provide for a... More 

Review collected in partnership with Best Western

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Beaumont, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I went to celebrate our 20th wedding anniversary. What a great place to stay ! Very clean rooms and surrounding areas. Breakfast each morning was fresh and tasted great ! Loved having a room with a balcony that over looked the pool area !

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LOS ANGELES, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I always try not thinking discrimination, but thru this experience that it is real. I came 1pm got check in 4:48pm. The person came after me was check in right away. I talk to them nicely still I was treated as if I stay for free even though I paid full price booking directly to the Best Western website not... More 

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Westminster, California
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I just returned home after a two night stay at Best Western. We were very impressed with this property and here are some reasons why: 1. The property is in a beautiful forest location and features colorful gardens and stylish decor. 2. The staff is helpful, courteous and professional. 3. The rooms are large, updated and well... More 

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Long Beach, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel but there will likely be no elevator to your room. This is very inconvenient for most people. I wold probably stay at this hotel again but would definitely look at other hotels in the area too.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 2 weeks ago

Location location and Location. It is very conveniently located and restaurant and activities are all within miles. The hotel is very clean and quiet. The bed is very comfortable and the complimentary breakfast is excellent. Especially the fresh home made Omelet is a bonus!. Here are a few tips. 1. Get the room with a view of swimming pool and... More 

Review collected in partnership with Best Western

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45 photos of this hotel

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