We stayed here 2 nights - 5/10/09 and 5/11/09 - as a 'freebie' from Casablanca Express after attending a time share presentation. After reading the reviews, we were a bit leery! We knew that we wold be arriving after 4:00 PM - so we called to advise of same! VOICE MAIL ... called later in the morning/day ... VOICE MAIL... more

We received this hotel as an incentive to purchase a time share too. After reading all the reviews I was scared to death to stay there. But my husband was dead set on it. I prepared for the worst. We brought our own blankets and sheets, a space heater, bathroom mats and air freshener. To my suprise...when we got there,... more

First, let me say this hotel was provided as an incentive to purchase a timeshare. We paid taxes, the company in charge of the promotion paid the rest. Second, let me also say that I've stayed at one other place in Big Bear which is in the same league. This hotel caters to the younger crowd and the frugal crowd.... more

Well, after reading all of the horrible reviews, we were not expecting much. We were given a family suite, which had a king sized bed in the bedroom, and a twin and a queen in the main living area. here was a fridge to keep our beers cold.It was definitely run down, but the price was great, as was the... more

I read terrible reviews of this place and had already booked it. I figured I had to try and see what happened. Now I was going with my daughter and friends for a weekend away before school starts. We were planning on being outdoors the whole weekend. When we arrived the location was perfect. Across the street forom the only... more

My husband and I went to a time share pitch and received 2 nights free at the Thundercloud resort. We only had to pay taxes which amounted to $7. We read all the bad reviews, so we packed accordingly. We brought a large fan, extra pillows, blankets, and towels, an ice bucket, etc. We were booked into Room 132 (See... more

This is one of the 2 worst hotels I've ever seen. Honestly, I can't believe that it's still open. I'll start with the outside -- peeling paint, an empty pool with brackish water, trash, and crumbling concrete. Still, we went inside. Inside -- the best word I can use is "yuck". The paint was peeling inside as well. Lead poisoning,... more

The charge was $169.00 daily, and the hotel is very dirty, the mattress are in bad conditions, we found in the inside bed food from the past guest (cookie), and also in the bathroom soap from the past guests. There was not hot water enough, the covers were broken, the doors of the shower don't run , the water key... more

I saw all these reviews after I stayed there and was astonished with what people were saying. First off, everything else in Big Bear was twice as much money (YOU GET WHAT YOU PAY FOR...CHEAP A$$e$) When I got there Ricardo was so friendly and very accomodating. The room wasn't like a motel 6 where you feel like you are... more