Our second time staying here. Large rooms,very helpful staff,convenient location to restaurants and slopes. more

Came up to attend the Navy Ball celebrating 234 years of the Navy. The resort is in an ideal spot, within walking distance to the shops in town. Resort was very rustic looking but with all the ameneties of modern. Log trim throughout. Great place for a getaway. Heated pool and hottub although we didn't partake. Just had a great... more

After reading many reviews I was a bit skeptical but let me tell you this place is great !! the staff is very accomidating. We stayed here for 3 nights and it was just perfect. we stayed in the junior king room. let me tell you my story. we called at 9:45 AM and asked when ck in time was... more

The hotel has the look and feel you want when venturing up to Big Bear while also keeping within the amenities most people would expect from a high-end hotel. The room we staying in had a king bed, jacuzzi for 2, fireplace, 2 comfy rocking chairs, 2 tvs, kitchen. It was great. I felt very cozy and comfortable and had... more

My family and I stayed at the Northwoods resort this past weekend. The service was really good. The room were not very comfortable. The heat/AC is controlled by the front desk. We froze the first night trying to work the heat then after asking the front desk to turn it on we were not able to use the fan without... more

I arrived at this hotel at around 2:00 PM and despite check in not being until 4:00 PM, my room was ready and I really appreciated that. I was there for a conference and it was nice to get settled before the afternoon meeting began. When I made my reservation, I asked how to assure I got a room with... more

Big Bear is a BEAUTIFUL and quaint little town. Despite my experience at this hotel, I might go back. If I do, however, I will rent a cabin or a cottage. I was at the hotel for a convention and found the service staff at the hotel to be, well, largely absent. Continental breakfast went uneaten as guests stood around... more

Central location, nice pool and jacuzzi, even we choose more expensive room the bed was quite smal, hotel was full of people on saturday and almost empty on sunday ... more

The hotel is ok, you can get something cheaper exactly like this "resort", it's not really a resort but I wasn't looking for anything besides a room and a restaurant. The room was spacious, beds were ok, I found some chips on my blanket probabaly from the previous guest, but the sheets were clean. The employees had zero customer service,... more