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Marina Resort

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40770 Big Bear Blvd., 40770 Big Bear Blvd., CA 92315
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Marina Resort
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Marina Resort
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281 reviews from our community

Traveler rating
    92
    113
    37
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    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm gonna go through some pros and cons of our two night experience at the Marina Resort. My girlfriend and I wanted a few days to get out of Los Angeles and relax, so we chose Marina Resort. Upon arriving the place was virtually empty, but not in a way that seemed unusual. We just assumed it was the time... More 

Was this review helpful? Yes
MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

Thank you so much for such a detailed review. We do apologize for the house keeping issue and will look into it. Also, we have recently undergone some supervisory changes with our housekeeping department which we hope will address issues such as these. We are glad though that you and your girlfriend were able to enjoy your time spent with... More 

Irvine, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2015

I give this hotel 5 stars for its location on the lake and proximity to The Village. Since the hotel does not have a restaurant the walk to the wonderful surrounding restaurants is important. The area around the hotel is under construction so there were many workers and large trucks and machines around. Only reason I gave this place 3... More 

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MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

Thank you Village Voyager for you review. We apologize for any noise issues you experienced during your stay. More 

Perris, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2015

Comfortable and cozy room. My wife and I had a 3rd floor room with a beautiful view of the lake, with a private balcony so we were able to leave the sliding door open to feel the cool breeze off of the lake. The staff was great, they all were very nice and willing to help with any question on... More 

Was this review helpful? Yes 1
MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

Thank you so much for staying with us! We appreciate all you feedback about our property. We look forward to your next getaway! More 

Houston, TX
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 1, 2015

Great location, walking distance to the village (shops and restaurants), and very short driving distance to the Bear Mountain. Lobby has free drinks (water, coffee, tea, hot chocolate), and a microwave we can use to heat up food.

Review collected in partnership with this hotel

Was this review helpful? Yes
MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

We are pleased you enjoyed the refreshments in the lobby and our central location! We hope you bring the family back soon! More 

1 review
5 of 5 stars Reviewed April 1, 2015

I can not say enough about this condo. It is beautifully updated! The kitchen is stocked with everything you need to prepare pretty much any meal you want and there are enough plates,silverware and glasses to throw a large dinner party. The views from the living room and master bedroom are great and look right out onto the lake. The... More 

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MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

We are so happy to hear you enjoyed your stay in condo 208. Our lake views really are something special! We hope you and your family visit us again soon! More 

Apple Valley, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

We've first hand experience a very peaceful, quiet, restful stay with a nice view from our clean & cozy room. Yet financially reasonable site with warm & kind service. Very happy to visit on a regular basis.

Review collected in partnership with this hotel

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MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

Thank you for your wonderful review! We happily anticipate your next visit! More 

San Diego, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 26, 2015

Would not accommodate an early check in. Unit was musty, half of the blinds were missing in the bedroom. TV in bedroom only got 2 channels. Dirty sock stuck in the cushions of couch, bathroom door knob falling off. Person at desk did not seem very concerned about any of the items that we listed above. will not return.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

We thank you for your feedback on these matters. It does seem unusual that the staff was not concerned with these issues. We only want to provide the best service for our guests and do appreciate the opportunity to resolve any issues that present themselves during your stay. More 

Huntington Beach, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

We've stayed in both the hotel and the condo next door. The condos are nicer and both are better than 95% of the accommodations in the area. You can't beat the location - lakefront plus right across the street from the main street in downtown.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

Thanks so much Jack! We hope to see you and the family again soon! More 

Carlsbad, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 26, 2015

My wife and I have been skiing in Big Bear for twelve years. During that time, we have stayed in one of two places: the Best Western Chateau, and the Northwoods Resort, both of which are nice properties. This year we decided to try something different, so we chose the Marina Resort. We were very pleased. Every room has a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

That's wonderful! We appreciate you staying with us and we are pleased you have enjoyed each of your stays! We look forward to your next visit! More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2015

Good location. Very overpriced for a dated and dirty condo. Carpets were disgusting. Sign in kitchen warning of a $75.00 fee if all dishes were not clean before leaving. Horrible hospitality. Would never stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarinaBBL, Guest Relations Manager at Marina Resort, responded to this review

We are so sorry to hear you were disappointed with our hospitality. The Forest Shores condos that you stayed in are independently owned, however, we do encourage the owners to update them as reasonably as possible. During Spring time we do a bi-annual steam cleaning on all our carpets, in addition to our year round cleaning for both the Marina... More 

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