I had read many of the reviews and was unsure if I should book the hotel or not, even though we had stayed here several years ago. But I booked anyway and took my chances. It was off season so we got an excellent rate. The rooms were your normal hotel room. The bed was very comfy with lots of... more

Went with the family (2 young children) for a night getway..excellent location in Big Bear, nice private beach on the lake. Quiet location in the summer months. Clean rooms--little outdated but the views from the balcony are worth the outdated room! more

The good: Location is the best. Nice grounds, pool. Beautiful lake views, close to the village. Decor was fine. T&G ceilings which you will look at a lot if you are not on the top floor. (you will be following the footsteps above you.) The bad: Walls (and ceiling) are paper thin. Truth. People were partying outside until about midnight... more

10th anneversarry. high priced, very, very bad customer service. low grade rooms for the price and I got the master suite. Air conditioning is a wall mount and not a central so the air really doesn't work. spider webs on the outside deck and even had one decended on me from the ceiling. the Jacuzzi is made for two skinny... more

It was our 10th wedding anneversarry for my wife and I. I set up this weekend gettaway for relaxation from work and the kids. I booked the best room available "The Master suite". We got to the room and I had the Little Green Florist deliver and set up the roses and rose peddles to the room (Little Green Florist... more

We had a very good experience here on a one night stay. Hotel right on the lake with a great view. Overall room very good. more

My husband and I decided to spend one night in Big Bear for an anniversary get-away. We arrived at the hotel at 11:00am on a Sunday and, even though check-in time was 3:00pm, we were told that our room was ready and we could check in. We stayed in a king fireplace room on the top floor with a private... more

Beautiful view of the lake. Across the street from Big Bear Village. The room is small, but good for the price. Shower pressure was great (which I've had problems with in other hotels). The people at the lobby desk were very friendly. We stayed on the top floor with a king-size bed (no kids allowed on this floor). Our heater... more

We stayed two nights in a beach level room in July after camping for 3 nights. We did not pay $200 (I think it was about $140 per night.) It is difficult to find a lake swimming spot on Big Bear Lake. This place has its own beach. Our kids aged 5, 3 1/2 and 2 had a wonderful time... more