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The Beverly Hills Hotel

Certificate of Excellence
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9641 Sunset Blvd, Beverly Hills, CA 90210-2938
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The Beverly Hills Hotel
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The Beverly Hills Hotel
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733 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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paris
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were there organizing a function and everything was spot on ,the management was there since the beginning to be sure everything was like our request , the service team did an excellent job during the function and it was nice to see that all of them was there for the last 25 years and all were highly proud of... More 

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Hartford, Connecticut
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I assumed that when I returned home from the Beverly Hills Hotel that I’d get to write a glowing review of my stay. The hotel was picture perfect, but I can’t say that my stay was. It just wasn’t what I paid for – literally. Check-In/Room - The bungalow was booked through the reservations line and upon arrival, I was... More 

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Hong Kong, China
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

With the famous swan and ducks swimming in the entrance pond, this is a true gem for Hollywood celebrities and travelers who look for privacy. It is an urban retreat with a flat horizontal setting with gardens and low-rise accommodation. Service at the lobby lounge and bar is very discreet while one can unwind at outdoor seating.

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Center
Top Contributor
387 reviews 387 reviews
201 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Here only for lunch and an afternoon tea. Those who understand the meaning and implications of "Grand Tour" or "Bildungreise" will have to include it in their travel plan. It's an American Icon, a Californian institution since the early '900. The plant have grown to the point that the building is completely hidden, yet you'll spot the Art Noveau details... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Hedin, Thank you for taking the time to write a detailed review on your visit to the Polo Lounge. I am glad to hear how much you appreciate our rich 103 year heritage and how we have preserved it. We felt a tremendous responsibility to maintain the building's beloved originality and timeless appeal. It’s also great to know you... More 

Noosa, Australia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

LA is often where we arrive and depart so this fantastic hotel is a great welcome.... And farewell. Suggest that you bring your credit card though..... This is not an inexpensive hotel, but in my view, it is worth it. We ate breakfast in the diner (fun) and outdoor restaurant (just what one would expect). G&Ts on the huge terrace... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear JenniferMay2015, Thank you for reviewing your recent stay at The Beverly Hills Hotel. It’s wonderful to hear you love staying with us when you visit LA, we always enjoy welcoming you back! It’s also great to know you enjoy The Fountain Coffee Shop and Cabana Cafe. They are among the hotel's most special features. We look forward to your... More 

Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights at The Beverly Hills Hotel. On arrival, we were greeted warmly by every member of staff we encountered. We were too early to check in because our room was not yet ready but we received a call as soon as we could have access to our accommodation. Complimentary wifi access was immediately available so we... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Agnes S, Thank you for reviewing your recent visit to the Pink Palace. I appreciate your kind words regarding the service provided to you, I will be sure to share this with our staff as they will be pleased to know it made a difference in your stay. I am also happy to hear you enjoyed your accommodation, the... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Absolutely incredible stay. Made us feel like we were the only ones staying at the hotel. From checking in to checking out the service is outstanding. Attention to detail is at its best at this hotel. Will stay again and has my highest recommendation.

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Greg D, Thank you for reviewing The Beverly Hills Hotel. I am thrilled to hear how impressed you were with the service provided to you. We look forward to welcoming you back! See you soon. Warm regards, Edward Mady Regional Director of West Coast USA and General Manager More 

San Diego
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had a wonderful experience from the minute we drove up to the valet! The staff is highly trained and caters to your every need. The weather couldn't have been better and our poolside experience was top notch from the towels, choices of sunscreen and magazines to read. We also enjoyed a snack at the vintage style cafe and then... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear phil_heather14, Thank you for reviewing the Pink Palace. It’s wonderful to hear how impressed you were with the service provided to you. We very much look forward to welcoming you back. See you soon! Warm regards, Edward Mady Regional Director of West Coast USA and General Manager More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This place is by far the best hotel I have ever stayed at! From when you pull up your first day and check out on your last, just awesome! They go above and beyond for their guests, I just can't say enough... Kudos BHH!!!!

Was this review helpful? Yes 1
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear frazgoirish, Thank you for taking the time to review your recent stay at The Beverly Hills Hotel. I am so happy to hear you consider us your favorite hotel! We truly appreciate your kind words and hope to welcome you back to the hotel this summer season. Warm regards, Edward Mady Regional Director of West Coast USA and General... More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Beverly Hills Hotel removed my previous one star review. This is very unprofessional! My friend and I stayed here for her graduation and were thoroughly disappointed in the service and state of the property. The staff at the front desk were unwilling to recommend restaurants off the property. Breakfast arrived cold to our suite both days. While there we... More 

Was this review helpful? Yes 2
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear JoshHamilton5, Thank you for taking the time to review your recent visit to The Beverly Hills Hotel. I am extremely disappointed to learn of the many frustrations you encountered during your recent stay. This is certainly not reflective of the high standards we have and I apologize for all our shortcomings during your visit. Please know I am following... More 

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Staying in Beverly Hills

Neighborhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
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