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The Beverly Hills Hotel

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9641 Sunset Blvd, Beverly Hills, CA 90210-2938
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The Beverly Hills Hotel
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The Beverly Hills Hotel
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695 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Boston
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is generally a luxury hotel with comfortable rooms, very helpful concierges and bellmen, but there were some odd things about the service that were not what you would expect from a hotel with this reputation and price point Cases in point:- I ordered fruit and yogurt at the pool, admittedly close to the time that food service was closing... More 

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I had been away for a year. Back again to visit the grandkids. While we were away the Sultan of Brunei had insulted the Adulterers and Others and I gather there was a boycott of the hotel by the glitterei and those who thing more of themselves then the rest of us do. So I would simply... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear wglevy, Thank you for taking the time to review your recent visit to the Pink Palace. It is wonderful to know how much you enjoyed your stay with us … from your guestroom, to the Polo Lounge, to the service provided to you. Please also know that we are truly thankful for your kind words and support, and very... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Just arrived back after spending 9 nights at this hotel and cannot fault it, the staff are super friendly, the attention to detail is out of this world and they cannot do enough to help you. The Polo lounge is great but I loved the Fountains coffee room, Denise and Jerry are ace what a team, loved the pancakes with... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Angela G, Thank you for reviewing your recent stay at The Beverly Hills Hotel. I am thrilled you enjoyed your stay with us … from the service, to the food (Gary Salad is a great choice!), to the attention to detail. Please know that I will share your kind words about Denise, Jerry and Sam with them, as they... More 

White Mountains
Top Contributor
80 reviews 80 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I am in the industry and love visiting historic hotels. We weren’t staying at the hotel but did go to have drinks and a light meal in the bar. I had concerns about the hotel being snobbish and unwelcoming but that was not the case. Everyone was so welcoming, warm and helpful. The service reminded me of the Inn at... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Steve A, Thank you for reviewing your recent stay at the Pink Palace. It was a pleasure welcoming you to the hotel for the first time, I am happy to hear you were impressed with the service provided to you and that you felt the sincere warmth and generosity from our team members.They truly are the heart and soul... More 

Ocala, Florida
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We've had a chance to stay on property just once. However we have visited the Polo Lounge, probably on 6 different occasions. Stopping by at least once is a staple to our LA visits, if we have the time. Each time we come here, I am always blown away by the attention to every detail. An employee will never walk... More 

Was this review helpful? Yes 1
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Danstraindepot, Thank you for writing a detailed review on your recent visit to the Pink Palace. Your review put a huge smile on my face, and it makes me extremely proud to know how much you value our talented team of service professionals. They are truly the heart and soul of the hotel, and it brings me great joy... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I've stayed 2x at this world famous/world class hotel, once in a deluxe suite with fireplace and terrace and then recently in a simple junior suite. Each time, the staff was genuinely happy to welcome me back to the hotel, from the valets out front to the front desk and the restaurant staff, and that made me feel so welcome.... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Manhattanchelsea, Thank you for taking the time to review your recent stay at The Beverly Hills Hotel. It was a pleasure welcoming you back for your second visit with us. I am thrilled you enjoyed your stay and were impressed with the Five Star service provided to you by our great team of service professionals. We hope to welcome... More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying at the Beverly Hills Hotel for more than...well neve mind. But, every time I have been there the service has always been the very best. I have stayed at many 5 star hotels around the world and this one continues to surpass the rest of them although the Kempinski palace Hotel in Istanbul is a very... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear john w, Thank you for taking the time to write about your many stays at The Beverly Hills Hotel, and thank you for your continuous support. I am delighted to read that you consider us to ‘surpass’ many other five star hotels; we all know that there is no shortage of luxury hotel choices in the area! Knowing that... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is the absolute epitome of fabulous and glamour. The service is impeccable from the moment you are welcomed at your car. The staff makes you feel like you're a celebrity in your own right. The rooms are beautiful and very luxurious (great showers). Absolute heaven and cannot wait to come back! PS - take advantage of the courtesy... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Fab71591, Thank you for taking the time to review your recent stay at The Pink Palace. I am delighted to read that you enjoyed every aspect of your stay… from the warm welcome at arrival, to the guest rooms, to the courtesy car available to all guests. But what means the most to me is to know that ‘the... More 

Miami Beach, Florida
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Pink Palace, as referred to by locals, is the perfect weekday or weekend getaway from the daily grind of fabulous LA. It is located on Sunset Blvd, away from the heart of Beverly Hills but just a short car ride if your wish is to go there for some designer shopping. When I am at the Pink Palace I... More 

Was this review helpful? Yes
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Marnie M, Thank you for taking the time to review your stay at the Pink Palace. It is wonderful to read that you enjoy every aspect of your stays with us - from the La Prairie Spa, to the Pool, to the Polo Lounge and Bar Nineteen12. And I am thrilled to know that you have a ritual when... More 

Taipei, Taiwan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for 3 nights in February. I picked this property because I was attracted by its retro Californian vibe and the fact that it's part of the Dorchester Collection. When I arrived, we were first placed in a superior room with a bed that seemed smaller than a queen when I specifically booked a room... More 

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Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear elaine h, Thank you for taking the time to review your recent stay at The Beverly Hills Hotel last month. I must first and foremost apologize for the fact that the initial room you received did not meet your expectations; but I am happy to know that our front desk manager was able to remedy the situation and upgrade... More 

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Staying in Beverly Hills

Neighborhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
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