Raffles L'Ermitage Hotel is by far one of the best hotels that I have ever stayed in! I was in Los Angeles with my husband to celebrate a special occassion and had booked a stay at Raffles L'Ermitage! From the momemt, we were greeted at the driveway to the front desk to our room, we felt as if we were... more

I made the reservation for a special occation. During our stay the valet was the only 5 stare experiance. Check in was equivlent to a motel 6. They had someone elses credit card in thier machine and almost billed that card for our stay. The room was clean and service was ok. The problem happened two days after our stay.... more

I love everything about this hotel. The rooms are spacious, well appointed, and clean. The bathrooms are HUGE with jacuzzi bathtubs and separate shower stall. Beds are incredibly comfortable. WiFi/Internet access if free, which is a huge plus to a business traveler like myself. Friendly and helpful staff. Great bar and ok restaurant. Conveniently located to BH and West Hollywood... more

Check your bills before you leave. The length of calls I had made did not reflect on the amount charged. They doubled and sometimes tripled the amount. Raffles moto should be, "when caught, deny first, make up a story, say you will call back and NEVER call." When I raised the issue, they tried to lie about it and then... more

With so many obvious choices in Beverley Hills - this may fall off the radar for many travellers. If you are looking to 'be on show', this maybe not the option for you. However, if you want a well run, perfectly maintained hotel, this is a good as you get. The decor is minimalist classic and has not been updated... more

Raffles L'Ermitage is miles above its competition!!! My family and I stayed at this Five Star, FIve Diamond treasure this summer and had an amazing experience! The hotel itself is a beautiful but unique little treasure, nestled in a quiet residential neighborhood, yet within walking distance of the fantastic shopping of Rodeo Drive!!! The staff at the front door was... more

I enjoyed a wonderful weekend in Beverly Hills. The bar was full or gorgous people. The service and style was contemporary and excellent. This hotel has an amazing Spa and Fitness facility on the 8th floor. It made me want to work out each day. The food was some of the best that I have ever had. Raffles L'Ermitage should... more

I was recently on a business trip in LA and my company had me stay in this incredibly hotel. I normally stay at the Four Seasons which I really enjoy but this hotel completely took me by surprise. It was way beyond my expectation. From the moment I arrive I was treated like I am the only guest in the... more

I recently stayed at this hotel. I found the rooms and property nice. I was dissapointed with the response call when an emergency call was made by my associate. I had suffered a siezure collapsed and fell and hit my head opening up a large gash that was bleeding a great deal. The management staff was very slow to respond... more