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L'Ermitage Beverly Hills

5.0 of 5 9291 Burton Way, Beverly Hills, CA 90210
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460 Reviews 4.5 of 5 stars
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L'Ermitage Beverly Hills
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460 reviews from our community

Traveler rating
    363
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    17
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York
Contributor
20 reviews 20 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

First of all, a warm and welcoming staff ! This alone makes you feel important and welcomed ! The room was nice, spacious and functional with a pleasant view on Burton way. Cleaning is impeccable and a well furnished mini bar. The restaurant is good and again, all staff members do a great job and would go out of their... More

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washington
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a well run operation with a genuine level of caring and commitment to comfort and happiness. It is RELAXED, sophisticated and just a gentle but sleek place to unwind.Visually pleasing. Easy to get your car from valet. Well located to take off to all points but a simple walk to Rodeo Drive.

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Nicole L, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear NewAcl , I am so glad to hear that L'Ermitage Beverly Hills is your new favorite hotel in Los Angeles. Thank you for your kind words with regards to our relaxed, sophisticated vibe and convenient location. We are very much looking forward to welcoming you back again soon! Warmest regards, Nicole Lundin Guest Engagement Manager L'Ermitage Beverly Hills More

Drammen, Norway
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is in a nice residential-area in Beverly Hills. Nothing much to see in the imediate surroundings, but driving everywhere is a LA-thing anyway. Smooth champagne check-in, but the room was not ready yet (at 15:00). No problem for us, and we where guided to the rooftop-pool to wait. 75 minutes later, and the room was still not ready,... More

Was this review helpful? Yes 1
Nicole L, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear HowieH74, Thank you for taking the time to write a review regarding your recent stay at L'Ermitage Beverly Hills We are glad to hear that you enjoyed your check-in experience, as well as the well-appointed room and attentive service. Please accept our apologies for the inconvenience you encountered regarding the pool event, which occurred during your stay with us.... More

Sydney, Australia
1 review
1 of 5 stars Reviewed 1 week ago

My husband and I recently spent one night at L'Ermitage (room 801 I think). We were upgraded, but at cost. The room was lovely, and staff extremely helpful. Our troubles began around midnight when, without warning, EVERY light in the bedroom, walk in wardrobe and bathroom came on. We were awoken and blinded, but only momentarily before all the lights... More

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Nicole L, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear susieanddavid2014, Thank you for taking the time to post this review of your recent stay with us. We were certainly disappointed to learn that you had not enjoyed your stay with us, as it is always our primary goal to provide all of our guests with the best possible experience here at L’Ermitage Beverly Hills. Please accept our apologies... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

We had booked our trip through Hotwire, I have since discovered that the savings on Hotwire are the same as booking direct at the hotel. I suggest booking directly through the hotel. When we arrived we had been dealing with some upsetting news regarding a family member who had been in an accident. This news also changed our weekend plans... More

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GuestRelations9291, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Jasmine L , I would like to take this opportunity to thank you for your review. I am so glad to hear that you enjoyed your "staycation" here at L’Ermitage Beverly Hills, despite having received such upsetting news regarding a family member. I have shared your feedback with our colleagues mentioned and they were so pleased by your kind... More

London, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best 5 star hotels I have ever stayed in. Jerrold the front desk assistant welcomed us as if we were family. We had a wonderful room which was very spacious and comfortable. I cannot find any fault with this hotel. It's service is exemplary and the staff go out of their way to help in any way... More

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GuestRelations9291, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear michael_cohen, Thank you for taking the time to write a review of our hotel. We appreciate all the compliments and your feedback. I am so pleased that you had a great experience and enjoy our hotel. Many thanks for the kind words regarding our staff and the service we provide. We take great pride in this, and I will... More

Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't say enough about the extraordinary service at this hotel. I recently stayed for a weekend with my husband and the concierge knocked herself out ahead of time helping me pick restaurants, spa treatments, arrange transport with the house car, and more. It made all the difference for a stress-free stay. Also, the pool area is calm and peaceful,... More

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GuestRelations9291, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear traveldreams06, Thank you so much for taking the time to submit a review about L’Ermitage Beverly Hills. Your lovely sentiments about the extraordinary service and our staff are much appreciated, and I will be sure to pass them on to the entire team. Please rest assured that your comment regarding our restaurant, is something that we are addressing. We... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this is a very beautiful hotel in a quiet area. the rooms were spotless in quite large. staff was very friendly and helpful. although definitely not a cheap hotel, compared to others still reasonable. we enjoyed our stay and can't wait to come back.

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GuestRelations9291, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Chochyu, Thank you for taking the time to write this review of L'Ermitage Beverly Hills. We appreciate all your feedback and look forward to your next visit. Best wishes, Nicole Lundin Guest Engagement Manager L'Ermitage Beverly Hills More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a fantastic experience we had here. The hotel is grand, clean, the rooms are stunning and the location is great. The bed is so comfy! Although we had a little hiccup with a mix up in the spa on the first day, afterwards the staff could not do enough to apologise and put it right. Not only that, we... More

Was this review helpful? Yes
GuestRelations9291, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear CazMuz, Thank you for taking the time to write a review on your recent stay at L'Ermitage Beverly Hills. I am glad to hear that you enjoyed your stay with us. My apologies that you experienced an inconvenience with regards to your spa appointment. I would be grateful if you could contact me directly the next time you are... More

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

We stayed here in the month of June. On arrival we were treated to a glass of champagne. Luggage taken directly up to the suite. A birthday greetings card along with cake was soon delivered. The hotel cake was a great service. We had forgotten out iPhone 5 charger and they were able to provide in no time at all.... More

Was this review helpful? Yes
GuestRelations9291, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear A Trip Advisor Member , I would like to take this opportunity to thank you for your review. I am so pleased to hear that you had a wonderful celebratory stay here at L’Ermitage Beverly Hills I have shared your feedback with the entire team here and they were thrilled by such a fantastic review of the service they... More

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Additional Information about L'Ermitage Beverly Hills

Address: 9291 Burton Way, Beverly Hills, CA 90210
Phone Number:
Location: United States > California > Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — L'Ermitage Beverly Hills 5*
Number of rooms: 117
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Also Known As:
l`Ermitage Beverly Hills Hotel Beverly Hills
Raffles l Ermitage Beverly Hills

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