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L'Ermitage Beverly Hills

5.0 of 5 9291 Burton Way, Beverly Hills, CA 90210
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L'Ermitage Beverly Hills
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L'Ermitage Beverly Hills
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469 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Naples, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel with all the expected services from a luxury hotel. A few things to consider that are minor points however are worth noting to me. 1. When we arrived at the front door in our car the bellmen were very welcoming and asked if we were checking in. They asked for our name and checked to... More

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Basalt, Colorado
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

We had a lovely stay at L'Ermitage. They have perfected the art of service without being overbearing. Every employee that we came in contact was gracious and helpful. The first night I asked the concierge for dinner recommendations. I had a long list of requirements. He thought briefly and then came up with the perfect place along with clear concise... More

Was this review helpful? Yes
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Lann5 , On behalf of the entire team here at L'Ermitage Beverly Hills, I thank you for your complimentary review. I am especially delighted that you enjoyed every element of your stay and found our staff most helpful. Thank you for supplying us with your excellent feedback. We look forward to welcoming you back to L'Ermitage Beverly Hills! Warmest... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the General Manager to the Bellman you know you are going to be taken care of when you stay at L'Ermitage Beverly Hills. The beautiful artwork in the lobby, rooftop pool with an amazing view and chic decor in the rooms really sets this hotel apart. My wife and I have a young son and rarely get a chance... More

Was this review helpful? Yes
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear RainmakerJR , Thank you for taking the time to write a review of our hotel. Your feedback is greatly appreciated. We are delighted that you had a great experience and enjoyed our hotel. Many thanks for the kind words regarding our staff. We pride ourselves on the service we provide and I will be sure to share your sentiments... More

Lexington, Kentucky
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The only way I can describe L’ERMITAGE is WOWWW !!! This is what good old customer service means simply Le manigfique !! Walking distance from Rodeo Drive, Wilshire BLVD, Robertson BLVD, and many more delightful Restaurants & Bars! Livello Restaurant is located in the hotel, and you can have a Romantic date, or business meeting, or just a great family... More

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GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Susan3057, Thank you so much for taking the time to write this fantastic review about L’Ermitage Beverly Hills. I am so pleased that you enjoyed your time with us. Thank you for the kind words, with regards to our well-appointed rooms, prime location and friendly service. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

L'Ermitage is a luxurious, discreet oasis in the heart of Beverly Hills. I come to LA monthly, and this has become my favorite hotel. I highly recommend L'Ermitage as an incredible value alternative to the Four Seasons (my splurge place). The bedroom and bathroom is spacious, the custom veneer finishes and furniture have a zen luxury feel. Room has thoughtful... More

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GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear monique264, Thank you kindly for taking the time to share your experience at L'Ermitage Beverly Hills. I am delighted to read that you were so pleased with your stay overall, and that you were particularly impressed with the service you received from our colleagues. I will be sure to share you sentiments with the entire team. From all of... More

New York City, New York
Contributor
19 reviews 19 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I just checked out of L'Ermitage this morning and I'm so sad I had to leave. The hotel is gorgeous, airy and quiet. I was on the second floor, and even with an event happening one night during my stay, I didn't hear a thing. My view wasn't anything but the large room made up for that; so much space... More

Was this review helpful? Yes 2
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear KateinNY295, I would like to take the opportunity to thank you for taking the time to write this review about L’Ermitage Beverly Hills. I am so pleased that you enjoyed your stay with us. Thank you for all the kind words about our hotel and our staff here at L’Ermitage. We look forward to welcoming you back on your... More

Vancouver, Canada
Top Contributor
50 reviews 50 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Business and pleasure. Unlike many reviewers, I found this to be anything but a four or five star hotel for this go to Montage, the Wilshire, the Beverly Hills Hotel, or Sixty. What some call "friendly" Staff, we found inappropriately invasive and insincere. We appreciate brief " welcome back" exchanges and recognize the difference between "warm" and "boundary trespasses". We... More

Was this review helpful? Yes 2
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Goliath5858, Thank you kindly for taking the time to share your comments of your recent stay with us, here at L'Ermitage Beverly Hills. I was very disappointed to read that we did not meet your expectations on this occasion and that the experience you had did not live up to the reviews you had read prior to booking your... More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed at L'Ermitage. The atmosphere is sophisticated, elegant and understated while somehow managing to be warm, friendly and personal. We can't say enough good things about the staff; they genuinely seem to be happy to be there and they can't do enough for you from a service perspective. They are professional and attentive.... More

Was this review helpful? Yes 1
Nicole L, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Mark P , Thank you kindly for your complimentary words. We are very happy to hear that you enjoyed all elements of your stay with us. We hope to have the opportunity to welcome you back to L’Ermitage again very soon! Warmest regards, Nicole Lundin Guest Engagement Manager L'Ermitage Beverly Hills More

New York
Top Contributor
56 reviews 56 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First of all, a warm and welcoming staff ! This alone makes you feel important and welcomed ! The room was nice, spacious and functional with a pleasant view on Burton way. Cleaning is impeccable and a well furnished mini bar. The restaurant is good and again, all staff members do a great job and would go out of their... More

Was this review helpful? Yes 2
Nicole L, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Laurent_M10 , Thank you for sharing your experience at L'Ermitage Beverly Hills. We are delighted that you enjoyed your stay with us. We pride ourselves on the service we provide and I will be sure to share your glowing review with the whole team here at L'Ermitage Beverly Hills. We look forward to welcoming you back in the near... More

washington
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a well run operation with a genuine level of caring and commitment to comfort and happiness. It is RELAXED, sophisticated and just a gentle but sleek place to unwind.Visually pleasing. Easy to get your car from valet. Well located to take off to all points but a simple walk to Rodeo Drive.

Was this review helpful? Yes
Nicole L, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear NewAcl , I am so glad to hear that L'Ermitage Beverly Hills is your new favorite hotel in Los Angeles. Thank you for your kind words with regards to our relaxed, sophisticated vibe and convenient location. We are very much looking forward to welcoming you back again soon! Warmest regards, Nicole Lundin Guest Engagement Manager L'Ermitage Beverly Hills More

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Additional Information about L'Ermitage Beverly Hills

Address: 9291 Burton Way, Beverly Hills, CA 90210
Phone Number:
Location: United States > California > Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — L'Ermitage Beverly Hills 5*
Number of rooms: 117
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Also Known As:
l`Ermitage Beverly Hills Hotel Beverly Hills
Raffles l Ermitage Beverly Hills

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