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L'Ermitage Beverly Hills

Certificate of Excellence
Hotel website
9291 Burton Way, Beverly Hills, CA 90210
Special Offer
Complimentary Breakfast
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L'Ermitage Beverly Hills
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532 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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    (532)
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    (117)
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San Francisco, California, United States
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Sadly, the guest above me decided to let the tub overflow ... into all the lighting fixtures in my room! I phoned the front desk and they relocated me within a few hours. Even upgraded me and thanked me for being so understanding. The lobby area and outdoor dining are gems! Service was impeccable. I would not hesitate to stay... More 

Was this review helpful? Yes
GuestEngagement, Manager at L'Ermitage Beverly Hills, responded to this review

Dear Patricia W, I am so pleased to hear that you enjoyed your stay with us at L'Ermitage Beverly Hills. Please accept our apologies for the inconvenience you experienced, with regards to the water issue. We thank you for your courteous words and understanding. We are very much looking forward to welcoming you back again soon! Warmest regards, Nicole Lundin... More 

Bakersfield, California, United States
Level Contributor
333 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stay in hotels two nights a week. So pretty used to being well taken care of by 5 star hotels. You get what you pay for. With this being said I've stayed here before and didn't like the location you can't walk to any nice places unlike the hotels near Wilshire and Cannon. I decided to try again. Once... More 

Was this review helpful? Yes 1
GuestEngagement, Manager at L'Ermitage Beverly Hills, responded to this review

Dear Tommy L , Thank you for taking the time to share your comments on your stay with us, here at L'Ermitage Beverly Hills. We were saddened to learn that your expectations were not met on this occasion and that you had an unpleasant experience. Please be advised that your concerns have been addressed accordingly. We wish to sincerely apologize... More 

Sandvika, Norway
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This wonderful hotel in Beverly Hills is a place we would really come back to. The rooms are very spacious and clean. the Premier rooms facing Hollywood Hills , have quiet balconies, so you can sleep in fresh air, not needing the airconditioning if you dont prefer. They do of course have excellent room-service, and their restaurant has both indoor/... More 

Was this review helpful? Yes
GuestEngagement, Manager at L'Ermitage Beverly Hills, responded to this review

Dear Helga1336 , Thank you for taking a moment to write a review about your stay with us. We are so pleased to hear that you had a wonderful time here at L'Ermitage Beverly Hills. Thank you for your kind words with regards to our rooms, restaurant and the outstanding service you received. We will be sure to pass on... More 

LAX
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I recently stayed for 2 nights at L'ermitage. With taxes, cost/night was a little over $500 for a basic room. For that price, I was expecting more than that which was delivered. First, the good part: the people are exceedingly polite and friend and the room was nice. The room was fairly modern, had a week-illuminated and separate dressing room... More 

Was this review helpful? Yes
GuestEngagement, Manager at L'Ermitage Beverly Hills, responded to this review

Dear neilforsberg, Thank you for your commentary regarding your recent stay at L’Ermitage Beverly Hills. While it is disappointing to learn that many aspects of your stay were unfavorable, we are appreciative to receive this information as this is the only way we are able to truly improve. Please accept our apologies for the various events that contributed to an... More 

Perth, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 20, 2015

We stayed here a while back. The rooms are good sized and the beds are nice and comfortable. In terms of location, it's walking distance into Rodeo Drive, I think it was about a 5 - 10 minute walk. The staff here were very polite and professional and the restaurant in the hotel is a must try, we dined here... More 

Was this review helpful? Yes
GuestEngagement, Public Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear xelainexx , Thank you for submitting a review of your stay with us. I am so pleased to hear that you enjoyed all elements of your stay at L'Ermitage Beverly Hills. Thank you for your kind words with regards to the service you received. I will be sure to pass on your sentiments. We look forward to welcoming you... More 

Hollywood, Florida
2 reviews
5 of 5 stars Reviewed June 14, 2015

I had a recent stay at this hotel for a couple of days while on business in LA. The entire staff was so kind and genuine, unlike many luxury hotels that are so polite they seem insincere. I had read other reviews about the renovation and have to admit I was hesitant at first, but I did not hear nor... More 

Was this review helpful? Yes
GuestEngagement, Public Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear DougKennedy954 , We very much appreciate your taking the time to write a review of L'Ermitage Beverly Hills. It is fantastic to hear that you enjoyed your stay with us! We look forward to welcoming you back to L'Ermitage Beverly Hills. Kindest regards, Nicole Lundin Marketing Manager L'Ermitage Beverly Hills More 

Rockville Centre, New York
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed June 8, 2015

This is a a modern, stylish hotel near the heart of Beverly Hill's glamorous shopping area - Rodeo Drive and its environs. Its on a quiet tree lined street, a 5 minute drive from the "action" - restaurants, beautiful people, hotels, etc. We were greeted by perfectly groomed staff who checked us in and handed us coupons for Nieman Marcus... More 

Was this review helpful? Yes
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Nocke , I am so pleased to hear that you enjoyed your stay with us at L'Ermitage Beverly Hills. Thank you for your courteous words with regards our convenient location and spacious rooms. We are very much looking forward to welcoming you back again soon! Warmest regards, Nicole Lundin Marketing Manager L'Ermitage Beverly Hills More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 19, 2015

Attractive extras are an expectation for many travelers to luxury hotels, and I am no exception. On May 9th I booked a room at L'Ermitage for one night. Having been invited to a birthday for a friend who was having a large cocktail party on the rooftop of L'Ermitage. I decided to gift her with a detox wrap spa service... More 

Was this review helpful? Yes 5
GuestEngagement, Public Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear shirlee J , Thank you for providing us with your feedback. It is with disappointment that we read your review. We were very sorry to hear that your overall impression was tainted with frustration. We wish to sincerely apologize for the inconvenience you experienced. Kind regards, Nicole Lundin Marketing Manager L'Ermitage Beverly Hills More 

Wilmington, Delaware
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 12, 2015

We were upgraded to a beautiful suite at this well-situated and well-appointed hotel. One of the charms is its size; it is not overwhelming like some of the better known Beverly Hills hotels. I ate breakfast at the hotel restaurant every morning and they were very accommodating to my gluten allergy. The location is perfect. It feels residential yet it... More 

Was this review helpful? Yes 3
GuestEngagement, Public Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Sandler J , Thank you for submitting a review of your stay with us. I am thrilled to hear that you continue to enjoy all elements of your stays at L'Ermitage Beverly Hills. Thank you for your kind words with regards to our location, and the accommodating service you received. We look forward to welcoming you back again soon!... More 

New York City, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed April 8, 2015

After seeing so many great reviews for L'Ermitage in Beverly Hills it only felt natural to book a room here. My family and I are frequent travellers to Los Angeles, the hotel we usually liked to go to was booked-out at the time so we thought we could give this place a go. On Arrival we were very politely greeted,... More 

Was this review helpful? Yes 5
GuestEngagement, Public Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Princeofhotels , Thank you kindly for taking the time to share your comments on your stay with us, here at L'Ermitage Beverly Hills in July 2014. We were very disappointed to read that we did not meet your expectations on that occasion and that you had an unpleasant experience. Please be advised that your concerns are currently being addressed.... More 

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Staying in Beverly Hills

Neighborhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
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