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L'Ermitage Beverly Hills

5.0 of 5 9291 Burton Way, Beverly Hills, CA 90210
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L'Ermitage Beverly Hills
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L'Ermitage Beverly Hills
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489 reviews from our community

Traveler rating
    388
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bruges, Belgium
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed today NEW

we enjoyed our stay at L'Errmitage first for the excellent service provided to the guests, everyone is smiling and looking to please we must praise management for keeping such high standard Room and bathroom is very spacious and the dressing area has enough room if you travel with plenty of luggage Excellent location and a short healthy walk to Rodeo... More 

Was this review helpful? Yes
New York City, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel exceeds expectations. The service is superb. Our room was huge, with a dressing area and a lovely bathroom. Location is superb. Staff is friendly, professional and accommodating. Super chic, super inner circle, not flashy and not stuffy. We loved the pillow concierge selection. Only minor criticism is that each morning the lobby coffee had run out and was... More 

Was this review helpful? Yes
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Phil M , Thank you for taking the time to write a review of L'Ermitage Beverly Hills. I am so pleased to hear that you enjoyed your stay with us. Many thanks for the kind words regarding our staff, convenient location and room appointments. Please accept my apologies for the inconvenience with regards to our complimentary morning coffee service.... More 

Beverly Hills, California
1 review
5 of 5 stars Reviewed 1 week ago

My colleague and I had the pleasure of staying at L'Ermitage while traveling on business. We almost had a crisis when Kinkos refused to complete a printing order in time for an event we were producing the next day. The incredible staff at L'Ermitage saved us from a near breakdown, offering not only use of their on site business center,... More 

Was this review helpful? Yes
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear annemuscarella, Thank you for taking the time to write a review of L'Ermitage Beverly Hills. I am delighted to hear that we were able to turn an unfortunate situation into a positive experience for you! Many thanks for the kind words regarding our staff, I will be sure to pass on your words to the Front Desk team. Please... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent location, friendly staff, decent size rooms, very clean, calm lobby... The hotel seems to be old but it is clearly visible that the management is taking good care of the place... Dana the concierge was a great help.. I'll be back l'ermitage!

Was this review helpful? Yes
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Salehdxb , We appreciate you taking the time to submit a review of your stay with us at L'Ermitage Beverly Hills. I am so delighted to hear that you enjoyed your stay, and received such exemplary service from a member of our Concierge team. We look forward to seeing you again soon! Warmest regards, Nicole Lundin Guest Engagement Manager... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely, elegant, quiet, off the beaten path... incredibly clean and well-kept. The outdoor dining area is wonderful and service is excellent all throughout the hotel. Very relaxing and comfortable stay. Easy walk to tons of Beverly Hills shops and restaurants.

Was this review helpful? Yes
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear mwc321, Thank you for taking the time to write this wonderful review about L’Ermitage Beverly Hills I am so pleased that you enjoyed all elements of your time with us, from our outdoor dining area to our close proximity to the heart of Beverly Hills! We hope to welcome you back again very soon. Warmest regards, Nicole Lundin Guest... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights at the end of a business/holiday trip to USA. We booked the room on line, and though we were expecting it to be wonderful, It was absolutely fabulous. From the moment we were greeted at the door and waved good bye the next day, we were made to feel very special. The staff were... More 

Was this review helpful? Yes 1
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Harold_Christine, Thank you for taking the time to write a review of L'Ermitage Beverly Hills. I am delighted to hear that you thoroughly enjoyed your stay with us! Many thanks for the kind words regarding our staff, rooftop pool and room appointments. Please do not hesitate to contact me directly the next time you visit. We look forward to... More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed in in many nice hotels and I have to say that the staff/services at this hotel was absolutely amazing! We had our 5 year old daughter with us and they made her feel very special (gave her a choice of a gift upon arrival, and had a scrap book waiting for her in the room). The room... More 

Was this review helpful? Yes 1
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Sal F, Thank you for taking the time to provide us with your feedback from your stay with us. I am so delighted to hear that you and your family enjoyed all elements - from the room, to the location, to the room service! We look forward to welcoming you back to L’Ermitage Beverly Hills again soon. Best regards,... More 

Palm Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were a large family staying with you and couldn't have been more satisfied. The staff was more than accommodating and friendly. Room service was excellent. Our departure was delayed by a day and the hotel was terrific in allowing us to not only stay the additional night, but to keep our existing rooms. We were so pleased we have... More 

Was this review helpful? Yes 1
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear sloan k, Thank you for taking the time to write this great review about L’Ermitage Beverly Hills I am so pleased that you and your family enjoyed your stay with us at L’Ermitage Beverly Hills. Thank you for all the kind words about our hotel and staff, I will be sure to pass on these sentiments to all. We... More 

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

incredible I had to share my wonderful experience with others. I've done a lot of traveling in my life and I have never experienced such amazingly friendly and accommodating service. The hotel seems like it was thoughtfully designed with a casual and elegant flair to give their customers a choice to dress either way so to feel comfortable when stepping... More 

Was this review helpful? Yes 1
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear Danielle D, Thanks for sharing such lovely comments following your recent stay with us, here at L'Ermitage Beverly Hills It was a pleasure having you with us and we were delighted to learn that you enjoyed our "magnificently oversized" rooms and "zen outdoor " dining area. I was also delighted to read your kind note about the "amazingly friendly... More 

Kona
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 7, 2014

This hotel has the BEST of everything to offer. From the Valet service to Concierge services to housekeeping, we were welcomed and pampered. All staff were friendly and helpful. The room was extremely clean and spacious. The pool water was nice and warm in November. Concierges Dana and Christine were spot on in recommending places to eat near Rodeo Drive,... More 

Was this review helpful? Yes 1
GuestEngagement, Guest Relations Manager at L'Ermitage Beverly Hills, responded to this review

Dear KamaainaFromKona, Thank you for taking the time to write a review of L'Ermitage Beverly Hills. I am delighted to hear that you experienced a 'perfect five star get-away' with us! Many thanks for the kind words regarding our staff, convenient location and room appointments. Please do not hesitate to contact me directly the next time you visit. We look... More 

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Additional Information about L'Ermitage Beverly Hills

Address: 9291 Burton Way, Beverly Hills, CA 90210
Phone Number:
Location: United States > California > Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — L'Ermitage Beverly Hills 5*
Number of rooms: 117
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Also Known As:
l`Ermitage Beverly Hills Hotel Beverly Hills
Raffles l Ermitage Beverly Hills
Hotel Style:
#2 Business Hotel in Beverly Hills
#3 Luxury Hotel in Beverly Hills
#3 Spa Hotel in Beverly Hills
#3 Romantic Hotel in Beverly Hills
#4 Family Hotel in Beverly Hills

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