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Beverly Wilshire Beverly Hills (A Four Seasons Hotel)

5.0 of 5 9500 Wilshire Boulevard, Rodeo Dr., Beverly Hills, CA 90212
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#5 of 14 Hotels in Beverly Hills
980 Reviews 4.5 of 5 stars
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Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
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Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
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980 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Top Contributor
55 reviews 55 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I really wanted to like this hotel but I really didn't I'm afraid. I am going to rank it as average because the high points such as checkin and out and the cable TV (pretty sad really as high points) were outweighed by the small pool, rammed bar with lousy service, very ordinary room and public areas, confusing layout and,... More

Was this review helpful? Yes 1
ft myers florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

was in calif for 3 weeks and then checked into the four seasons to celebrate on our 35 anniversary for 3 nights. there just something about Beverly Wilshire four season that's make you fell like your home. I pulled in front and not sure where to go to check in the door man ANDREW runs out welcomes us and shows... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Pauline has exceptional initiative and judgement. She exceeds the usual high standard of the Four Seasons. I am grateful for her help and will gladly stay in whatever hotel she manages. i commend her to other guests.

Was this review helpful? Yes 1
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Sir / Madam, Thank you so much for the time you took to review your recent stay with us. It will be my pleasure to pass your kind words on to Pauline! We look forward to welcoming you back in the near future. With best regards, Ben Trodd General Manager - Regional Vice President Beverly Wilshire, A Four Seasons... More

New York City, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

From the Front Desk to the Valets to Room Service to the Concierge this property stands above and apart from many other luxury properties in its class. The hotel is gorgeous and exudes charm and elegance but the service staff are to be commended and praised. We were upgraded to a suite which was a really nice touch and it... More

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BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Joe v, "The hotel is gorgeous and exudes charm and elegance but the service staff are to be commended and praised." - this is among my favorite comments from your review. Thank you! I truly look forward to sharing this with our team. I appreciate your comments about the music in sidebar & I will gladly address this with... More

Baku, Azerbaijan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was beautiful and just opposite Rodeo Drive. The room was a suit but the decor was dated and we were told they designing the rooms to be refurbished. The concierge were magnificent and so helpful. The pool is small and the sun loungers are very close together.

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BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Walter T, Thank you for your feedback. I am ecstatic to read our "concierge was magnificent". We actually have the most Les Clefs d'Or members on a Hotel Desk in the State of California! Should your travels take your back to Beverly Hills, I would be grateful if you would consider us again. Kind regards, Ben Trodd General Manager... More

Arlington, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed at most of the big hotels in Beverly Hills, several times at the Wilshire. It started going downhill from our viewpoint, about the time the Montage opened on Canon Drive. We have stayed at the Montage several times since it opened and it is really nice, but this office we decided to retry the... More

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BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Billy P, Thank you for taking the time to share your recent stay with us and provide further insight on how we can improve. I was ecstatic to hear the "staff was wonderful", but sorry to read you believe we have a few things to iron out. Should you choose to stay with us again, please do let me... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel deserves five stars for its outstanding staff and service, but it is in need of an update in certain parts of the hotel ( the tower rooms are more recently remodeled but there are spaces in which is pale a bit in comparison to its competitors- but I'm sure they'll get back to five star worthy soon) .... More

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BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Amerikankadc, "This hotel deserves five stars for its outstanding staff and service" - this is one of my favorite comments from your above review! Thank you. As you may know, our outstanding customer service from our staff is one of our greatest sources of pride both here and within Four Seasons. Also, I appreciate the time & care of... More

Laguna Niguel
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for the weekend as a short getaway, and to shop a little on Rodeo Drive. The entrance the typical grand circular off a busy street - it is wedged between the two main buildings, which you get to from a side street. The arrival is as fancy as you'd expect, although it's a little eye-opening to see guests... More

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BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear skitts06, Your comments are gratefully received. I'm glad you thoroughly enjoyed our premium location for shopping, as well our our unbeatable Customer Service. I look forward to sharing your kind comments with Benjamin, Jennifer & John. Thank you also for your critique on our hotel building, as it will only enable us to further improve. I look forward to... More

Houston, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I want to give this hotel a high rating, our check in was great, the desk person upgraded our room and the location is very convenient, the house car drivers are flexible and very congenial, and the baked goods in the room service basket are terrific. However, this hotel doesn't quite meet the standard of other 5 star hotels in... More

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BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Texasbelle12, I am so sorry that your experience with us was not exemplary - we take great pride in our attention to detail and quality customer service, but it is clear to me that we have failed you here. We would naturally appreciate the opportunity to demonstrate that this is not typical of our performance, and I would be... More

Los Angeles, California
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We just checked out from this hotel and all I can say is: NEVER AGAIN! First, let me say that we have stayed at Four Seasons all over the world. In fact, we go out of our way to stay at a Four Seasons because of the service. The service at this hotel was not only far below that of... More

Was this review helpful? Yes 2
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Naynee42, Having read your comments I am naturally very concerned and would welcome the opportunity to speak with you personally about your recent experience at our hotel. My contact details are below and I would appreciate you letting me know how best to reach you since I am unable to trace your reservation from your name ID here. With... More

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Hotel Summarization (Beta)

What travelers say

  • Rodeo drive(16)
  • Room service(5)
  • Pool area(4)

Additional Information about Beverly Wilshire Beverly Hills (A Four Seasons Hotel)

Address: 9500 Wilshire Boulevard, Rodeo Dr., Beverly Hills, CA 90212
Phone Number:
Location: United States > California > Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Beverly Wilshire Beverly Hills (A Four Seasons Hotel) 5*
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Also Known As:
Beverly Wilshire Beverly Hills (a Four Seasons Hotel) Hotel Beverly Hills
Beverly Wilshire Beverly Hills (a 4 Seasons Hotel)
Beverly Wilshire Hills
Four Seasons Beverly Hills
Beverly Hills Four Seasons
Regent Beverly Wilshire Hotel

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