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Avalon Hotel Beverly Hills

Certificate of Excellence
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9400 West Olympic Blvd, Beverly Hills, CA 90212
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Avalon Hotel Beverly Hills
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Avalon Hotel Beverly Hills
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562 reviews from our community

Traveler rating
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    77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel is situated in a good district. I took a walk in the morning and most people wished me a good morning. We found the hotel staff all very friendly and interested in us and what we did in the day. Having hired a car, we found the location good but would be challenging without a car. The hotel... More 

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago

So very disappointed in the hotel. The iconic swimming pool was under construction during spring break & Easter weekend. Why would a hotel do that. More upsetting was they told me as we checked in. This is information that should have been relayed to me prior to arrival so I could of made other arraignments. Staff said they didn't have... More 

Was this review helpful? Yes 2
Diego H, General Manager at Avalon Hotel Beverly Hills, responded to this review

Dear Kelley V, I am disappointed to learn about your experience due to the renovations of the pool. Although my team tried to reach out to as many of our guests as possible to notify them of the pool closure, we were unable to contact several reservations, in particular those who had book through third party sites. I am delighted... More 

Bakersfield, California, United States
Top Contributor
263 reviews 263 reviews
82 hotel reviews
137 helpful votes 137 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was greeted by Brian the valet. I got out he asked for last name. I said Little. Mean while I unloaded my entire car while he stood there looking on a list for my name. I said can I get help here. His reply was your names not on the list so your not checked in. So I carried... More 

Was this review helpful? Yes 4
Diego H, General Manager at Avalon Hotel Beverly Hills, responded to this review

Dear Tommy L, Thank you so much for sharing your experience with us. I am disappointed to learn about your experience. Please rest assured that the service you received from our valet team is well below our standards. We are making changes to valet and moving forward the arrival experience will exceptional. In addition, I apologize about the closure of... More 

San Miguel de Allende, Mexico
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Tucked away amongst lovely residences the Avalon stands out as both a place of respite and a true "design hotel". The mid-century feel is brought alive by the designer and the spaces reflect a quality only found in the top hotels around the world. The poolside cabanas offer a comfortable alcove to sip drinks and be leisurely, the restaurant is... More 

Was this review helpful? Yes 1
Diego H, General Manager at Avalon Hotel Beverly Hills, responded to this review

Dear Christopher P, Thank you so much for staying with us and for taking the time to write a review. I am delighted to learn how much you enjoyed your experience and that our room amenities, design and service had so much to do with that. On behalf of my team, we look forward to your return visit. Kindest regards... More 

Versailles, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were out on a medical trip for a few days and found the hotel to be clean and the staff very friendly and professional The rooms are older simple but nice The neighborhood is quiet and many nice eating places close by

Was this review helpful? Yes 1
Matthew B, Manager at Avalon Hotel Beverly Hills, responded to this review

Dear Marcusb76, Thank you kindly for taking the time to share your recent experience. I shared your kind comments about the outstanding service you experienced throughout your stay with us. On behalf of the entire Avalon team, thank you again for posting this review and for choosing our hotel on your most recent visit to Beverly Hills. We hope to... More 

Scottsdale, Arizona
Top Contributor
66 reviews 66 reviews
54 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Avalon isn't for everyone -- it's not super cushy or luxe -- but it's stylish and a great value. I've always liked the Viceroy charm (although I understand it just changed hands after my stay) as well as their bath products. What blew me away was the front desk service. The glass of Prosecco at check in, as well... More 

Was this review helpful? Yes
Matthew B, Manager at Avalon Hotel Beverly Hills, responded to this review

Dear sologirltraveler, Thank you for sharing such lovely comments following your most recent stay with us here at Avalon Beverly Hills. It was a pleasure having you with us and I was delighted to learn that you enjoyed your time here. I was especially pleased to read your kind note about the intuitive service you received from our team throughout... More 

Minneapolis, Minnesota
2 reviews
1 of 5 stars Reviewed March 7, 2015

If you like the sound of weights banging around on one side of you in the evening and dance music waking you up on the other side around 6am, ask for room 203. I don't know if they gave us a bad room because we booked through priceline or if the whole hotel is this loud. I've tried to call... More 

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Matthew B, Manager at Avalon Hotel Beverly Hills, responded to this review

Dear mplsrr9, Thank you kindly for taking the time to share your comments of your recent stay with us, here at the Avalon Hotel Beverly Hills. I was certainly most disappointed to read that we did not meet your expectations on this occasion and that the experience you had did not live up to your expectations. Indeed we offer many... More 

Top Contributor
89 reviews 89 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 6, 2015 via mobile

the hotel's location is great there's restaurants near by and close to rodeo drive although not much to do close by at night. The rooms are not too large and the ac was a little loud. We had dinner next to the pool one night the risotto was delicious and the service was great. The drinks were good too!The staff... More 

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Matthew B, Manager at Avalon Hotel Beverly Hills, responded to this review

Dear cool t, Thank you kindly for taking the time to share your recent experience. We certainly pride ourselves in doing our best to go the "extra mile" for our guests; in not only our service culture, but also in ensuring that our guests receive a guest room and restaurant experience unrivaled in Beverly Hills! . On behalf of the... More 

Hanford, California
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 2, 2015

The Avalon Hotel is rated 4 stars, but the only thing that is 4 stars is their service. The staff is very gracious and attentive and do their jobs very well; but the facility is old, outdated, and showing its age. I thought I had a decent price for the area using Priceline's bidding, but when you add the $37-42.... More 

Was this review helpful? Yes 1
Matthew B, Manager at Avalon Hotel Beverly Hills, responded to this review

Dear quasimoto559, Thank you kindly for taking the time to post this detailed review of your recent experience with us, here at Avalon Beverly Hills. Indeed, I am immensely proud of our team here at the Avalon. Each of our colleagues is dedicated to providing all of our guests with the best possible experience; whether it be from our reception... More 

Geneva, Switzerland
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 28, 2015

If you are looking for a Californian experience, go for it. Californian deco, good breakfast smoothies, a pool with nice alcoves very conducive for lovers talks and drinks. A piece of advice: take you breakfast in one of the alcoves by the pool. If you are looking for quite stay, ask for a room in the building not adjacent to... More 

Was this review helpful? Yes 2
Matthew B, Manager at Avalon Hotel Beverly Hills, responded to this review

Dear Badara S, Thank you kindly for taking the time to share your recent experience. We are so pleased to hear that you enjoyed your stay, as we pride ourselves in doing our best to anticipate and exceed the expectations of all of our guests. I will be sure to share your review with the entire Avalon and Oliverio teams.... More 

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Staying in Beverly Hills

Neighborhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
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