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Claremont Hotel Club & Spa

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41 Tunnel Road, Berkeley, CA 94705
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Claremont Hotel Club & Spa
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968 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Claremont Hotel Club & Spa
See the most recent reviews
Los Angeles, California
1 review
4 of 5 stars Reviewed December 28, 2012

I have stayed more than once at this hotel and I enjoy my stay every time. Our stay is made memorable by the quality of service the staff provides. We've been fortunate enough to have been checked in by Agnes at the front desk who is a friendly and professional. She is class A staff at this hotel. I can't... More 

Was this review helpful? Yes
CLAREMONT_H0TEL, Manager at Claremont Hotel Club & Spa, responded to this review

We are thrilled to read your comments and truly grateful that you took the time to let us know about your recent experience at The Claremont Hotel Club & Spa. First impressions certainly are important! Our associates strive to ensure that each and every one of our guests enjoys a memorable stay and learning that you appreciate that dedication lets... More 

Los Angeles, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2012

I've read a lot of reviews stating that this property is "old", "homey" and "showing its age", but in my experience this hotel is just fine. We arrived around noon on a Friday for a 2 night stay and were allowed to check in immediately. Our room was one of the Spa Elites on the bottom floor (near the spa,... More 

Was this review helpful? Yes
CLAREMONT_H0TEL, Manager at Claremont Hotel Club & Spa, responded to this review

Thank you for providing such a detailed account of your stay with us at The Claremont Hotel Club & Spa. All of our guestrooms provide everything you will need for a comfortable and relaxing stay and we are so glad you found your stay in our Spa Elite to be so enjoyable. The beautiful bay views from both of our... More 

Vallejo, CA
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 13, 2012

We went there for my Birthday because it was close to home and we had a really good deal from AAA. We had a corner room with a view of San Francisco and south, the SF Bay, Bay Bridge and points west. The night was clear and SF glittered like a hugh diamond necklace. Dinner was at the Meritage. The... More 

Was this review helpful? Yes 2
CLAREMONT_H0TEL, Manager at Claremont Hotel Club & Spa, responded to this review

Happy Birthday! What a lovely way to celebrate your special day and what a beautiful picture you have painted with your description of your visit. From your guestroom with scenic views to your dining experience at the Meritage, it seems you enjoyed so much of your stay and for that we are truly grateful. We hope you do have the... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2012

I escaped to the Claremont midway through the New York storm and was delighted by my warm, caring reception and care, especially from the front manager, Shabnam Vakil. The hospitality and care continued throughout my stay; everyone was sensitive to my traumatized state and did their best to smooth my way. The restaurants and room service met my restricted dietary... More 

Was this review helpful? Yes 1
CLAREMONT_H0TEL, Manager at Claremont Hotel Club & Spa, responded to this review

What a lovely story you have shared with us, thank you! We are honored to be your home away from home and are so pleased to know that everyone here was able to help provide a sense of peace during such a trying time. It is always our highest priority to ensure that our guests have the best possible experience... More 

LAS VEGAS, NEVAADA
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 9, 2012

Old, smelly, dirty. Room services Dishes have been in the hall way since I checked in, 12 hours ago. I'm not cheap, but this place is way over priced. Took 30 minutes to get service at my table last night. Great views, security lets only guest on the property, kinda like a barricade out post type thing. I don't know... More 

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Santa Cruz, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 7, 2012

I first stayed here 40 years ago, when it (and I) were cheap. Now it's gone upscale, but I got a great deal and stayed again. (I'm still cheap.) The pools are great, the service is friendly if not efficient, and even though the rooms have been refurbished, it's still not quite luxurious: in the bath, for instance, my tub... More 

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CLAREMONT_H0TEL, Manager at Claremont Hotel Club & Spa, responded to this review

What an honor it is to know we have had the pleasure of welcoming you back again after 40 years! Thank you for sharing feedback about your experience at The Claremont Hotel Club & Spa. Our historic property offers our guests an old word feel with some of the best in modern amenities and we couldn’t be happier to learn... More 

London
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed November 30, 2012

Enjoyed my stay here, partially as I'm nuts about swimming and there are 2 outdoor lap pools of excellent quality. Spa terrific. Restaurant ok, service slow. The rooms feel tired and unloved, but somehow I didn't care as the sports facilities were SO exceptional!

Was this review helpful? Yes 1
CLAREMONT_H0TEL, Manager at Claremont Hotel Club & Spa, responded to this review

With a three outdoor pools, over sixty fitness classes, tennis courts our award-winning spa and more, The Claremont Hotel Club & Spa provides the ideal stay for fitness fans. Thank you for sharing your appreciation of our facilities and view, it would be our pleasure welcome you back again! More 

La Jolla, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 26, 2012

I agree with the positive reviews, and understand the negative ones. Have stayed at the Claremont over the last 18 years when visiting Bay Area family from our home in San Diego. Knowing that this is a grand old hotel and each room is different, I called ahead to assure a nice room, and as we were arriving quite late... More 

Was this review helpful? Yes
CLAREMONT_H0TEL, Manager at Claremont Hotel Club & Spa, responded to this review

Thank you for sharing your lovely feedback of your most recent stay at The Claremont Hotel Club & Spa, it is truly an honor to know that you have stayed with us so often. We must sincerely apologize for any difficulty you and your family may have experienced at the beginning of your visit but we are always happy to... More 

Ventura, California
1 review
2 of 5 stars Reviewed November 26, 2012

Why AAA gave this place a Four Diamond Rating is beyond me. My family and I chose the Claremont as the place for us to spend our Thanksgiving holiday and an additional few days in large part because of AAA's Diamond rating and reviews. AAA couldn't have been more wrong. The Claremont is a charming older hotel. It's history dates... More 

Was this review helpful? Yes
Southern CA
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 24, 2012

In the Berkeley/Oakland area for Thanksgiving with family and had a great stay at the Claremont. The spa and pool facilities were great and the restaurants should get much more attention locally as they do a really nice job on breakfast, lunch and dinner. Totally enjoyed our three day stay.

Was this review helpful? Yes 1
CLAREMONT_H0TEL, Manager at Claremont Hotel Club & Spa, responded to this review

Whether you are interested in an upscale dining experience or something a little more casual, Meritage and Paragon at The Claremont Hotel Club & Spa are the perfect choice when dining in Berkeley and couldn’t be happier to know you agree. Thank you for sharing feedback regarding your Thanksgiving stay, it would be our pleasure to welcome you back again. More 

Hotel Review Summarization

What travelers say

  • Bay area(6)
  • San Francisco(4)
  • Great time(3)
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