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Claremont Hotel Club & Spa


Hotel class 4.0 of 5
41 Tunnel Rd, Berkeley, CA 94705
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Best fare found from Philadelphia to Oakland: $286

Reviews you can trust

56% Do not recommend
3.0 of 5 stars 130 reviews
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By trip type
All (130)
[ Date ] [ Rating ]
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1 of 5 stars
SeattleCricket   1 contribution
seattle
Nov 27, 2009 | Trip type: Business, Family

The room reminded me of a bedroom at my Grandparents house. Small and old only thing update was the tv. We were to stay 2 nights but after our experince left early. My husband was at a business meeting during the day so me and my son walked into town to look around and have lunch when we got back... more

Management response from
Bruce Carlton, Manager

Thank you for visiting The Claremont and for posting this review. Guest feedback is imperative to us as we strive to deliver the best service and accommodations available. We sincerely regret that the room assigned was smaller than expected (every room is different and we have numerous "oversized" options available - over 50% with great bayviews!). Most rooms were remodeled...

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5 of 5 stars
businesstraveller2   57 contributions
southern california
Nov 20, 2009 | Trip type: Business, Solo travel

Stayed one night on business. Ordered room service twice, used the gym, used the bell people to order taxis. Everything went very smoothly I have no complaints. Internet in the room worked perfectly (wired). more

Management response from
lgarner, Public Relations Representative

We’re glad you enjoyed your stay with us. Come back again!

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2 of 5 stars
kalinak   10 contributions
aptos, ca
Nov 17, 2009 | Trip type: Business

We recently stayed at this hotel for my husband's business and it was a big disappointment. Upon checking in, we were taken to our "room" which had a tiny window with a view of the HVAC system on a roof. It was in the spa wing and was recently rennovated but it felt like we were being shoved in a... more

Management response from
lgarner, Public Relations Representative

It’s always disappointing when we learn that one of our guests did not enjoy their stay with us. We extend our apologies. We forwarded your review to the maintenance department for the heater problem. The Claremont Hotel Club & Spa offers a variety of room types, most with incredible bay views. We hope you'll reconsider another stay here.

marveloso
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4 of 5 stars
foodhope   2 contributions
west sacramento
Nov 9, 2009 | Trip type: Business, Couples
1
person found this review helpful

H had a business meeting at the Claremont, so I tagged along. Room was small, but had a great bed and all the amenitites and was nicely decorated. New flat screen tv too. Since we got a rate on the room they put us in the back of the hotel overlooking the plant, boo. Did not enjoy the $24/day parking... more

Management response from
lgarner, Public Relations Representative

We’re glad you had an opportunity to tag along with your husband on his trip here. We think our staff is pretty awesome, too! The Meritage was recently featured on our local television station with a surprise food critic. You can find the link on our blog. The reviews were excellent, so we hope when you come back you’ll give...

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4 of 5 stars
amw1000   11 contributions
norway
Nov 4, 2009 | Trip type: Business

I stayed at this hotel for 4 nights and had a really nice experience. I was upgraded to a double queen spa room which was spacious and had a large bathroom with tub. The internet worked well and the flat screen TV was nice. I ordered room service for a snack after I checked in late from arriving from the... more

Management response from
lgarner, Public Relations

The views at the Meritage Restuarant here at the Claremont are exquisite. After seeing a sunset from there it seems to take away the stresses of the day! Of course the food always seems to do that also! Now reading that you were treated well just made it like a winning trifecta! Thank you for the lovely review.

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1 of 5 stars
vannofam   2 contributions
california
Oct 26, 2009 | Trip type: Business

Recently stayed at the Claremont due to the California Bar Association having their labor Law meeting there. The facility has lost their touch. While the building is great, the management's attention to detail is appalling. Internet service that timed out after five minutes. Nothing in the room to hook up my ipod. Flat panel tv with cable, but no HD?... more

Management response from
Bruce Carlton, Manager

Thank you for posting on your visit to The Claremont. The internet issue noted is being reviewed; while such a situation is very rare we know this caused considerable disappointment and was frustrating. As noted, HD is not up yet. We have recently remodeled and added new flat panel tv's. We are working to install HD soon. Also, we do...

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2 of 5 stars
suegj14   19 contributions
Sacramento, California
Oct 25, 2009 | Trip type: Friends getaway
1
person found this review helpful

Such a beautiful hotel, wonderful views and lousy management. I have stayed here several times when in Berkeley and each time there have been problems with staff/rooms. This past weekend, I went to check in on Saturday afternoon at 4 pm (!) but was told that our room was not ready. We asked for them to buy us a drink... more

Management response from
lgarner, public relations representative

Berkeley is an incredible city; your stay at our hotel should be just as incredible. We apologize for the difficulties you experienced during your last stay. With your feedback, we are able to recognize areas that need our attention. Our guests should expect nothing less than quality service from our staff. Your comments are being forwarded to the appropriate department...

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5 of 5 stars
azcrystal   1 contribution
wi
Oct 18, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I love the Claremont. Extremely beautiful and peaceful location! Efficient and friendly staff. I feel you get a great deal if you look at travelocity, otherwise it might get pricey. There is a resort charge that is added above the price, which had I known at check-in rather than check-out I would have used the resort. Room service is expensive... more

Management response from
lgarner, Public Relations Representative

It's wonderful that you loved the Claremont! We love it, too! We hope you get an opportunity to enjoy the resort the next time you come. Thanks for posting about your experience.

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4 of 5 stars
TXScooby   21 contributions
Fort Worth, TX
Oct 15, 2009 | Trip type: Business
1
person found this review helpful

Use Priceline for business travel often and sometimes get a great surprise (or not so great!). Travel to the Bay area for business often (every other month) and usually stay in the city and head over to Emeryville for business. This trip the city was packed with Oracle people so we took a chance on Priceline in Berkley/Emeryville listing. Came... more

Management response from
lgarner, Public Relations Representative

Wow - a review like this just really makes our day. Especially reading that even though you aren't an enthusiast of "Old Hotel" charm for your business trips, that you enjoyed that combination of old World charm and modern conveniences that the Claremont offers. Thank you so much for sharing your experiences. We hope you come back to experience Meritage...

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5 of 5 stars
babycakes30   3 contributions
Seattle
Sep 20, 2009 | Trip type: Friends getaway
1
person found this review helpful

It may be pricey, but how can this place have an overall rating of 3 stars on tripadvisor? I came here to have my daughter's 21st birthday party, and I have to say that for catered events, this place it tops. The catering staff (especially Lanny) were amazing in helping us create a menu to suit a variety of dietary... more

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Claremont Hotel Club & Spa Also Known As

  • Claremont Resort Berkeley
  • Claremont Hotel Berkeley
Address: 41 Tunnel Rd, Berkeley, CA 94705
Berkeley Hotels Claremont Hotel Club & Spa
3.0/5.0
130