From the time we arrived until the time we left, the staff was impecable. They were very kind and professional and knew the area well. This was our first time to the area and they were able to provide great feedback on what sites to take in while there. We were within walking distance of the UC Berkeley campus along... More

The Shattuck Plaza is a lovely hotel with friendly service and gorgeous, recently update old-world decor. I booked the room online based on the reviews and the website. However, on our arrival from the airport (after flying in from out-of-state), we were dismayed to find absolutely no parking at the hotel entrance, and no valet parking. We had to pull... More

From the moment we stepped into the beautiful lobby we were treated to outstanding customer service and made as welcome as I have ever felt at a hotel. Every member of the staff demonstrated an amazing commitment to customer service. The hotel is classy and extremely well maintained. Our rooms were comfortable and very clean. The cuisine at Five was... More

I have not been to Berkeley since the 60's and was beyond charmed and enchanted as we walked up University, touring the campus and surrounding neighborhood, to Telegraph and back down Durant to the Plaza. There are many marvelous restaurants to enjoy and aroma of good food mixed with the eucaliptus trees and fresh rain was almost an overload of... More

We stayed at Hotel Shattuck for 4 days and had a wonderful experience. The front desk was very helpful, greeting began as soon as we walked through the door. The room was comfortable and the meal we had one night very good. Service was very good as well. Parking is an issue, but we were told of that when booking... More

My husband and I stayed here one night on a layover in Berkeley. Our stay was perfect. The hotel was renovated in 2009 and shows it: decor is elegant but trendy, room and common areas were spotless. Room faced out on Allston Way and was very quiet. Enjoyed lunch and breakfast in the restaurant; both were excellent meals. Staff at... More

I travel often for business and need the valet service or at least attached parking lot. This is not available at this hotel. You need to park at a public lot across the street which locks (unable to enter or leave Mid. - 6am) Never informed of this. When I entered the hotel and asked the front desk check in... More

The new Hotel Shattuck Plaza is a stunning hotel. The web site does not do it justice. I have stayed in 5 star and moderate hotels and though this is a small "boutique" hotel it is well worth your business. It is a wonderful blend of old world elegance and modern sophistication. It is both traditional, worthy of the hotel's... More

I organized a business meeting in this hotel in February 2010, and for this reason I have worked with many people from the staff and heard the feedback from several dozens of guests. The hotel has been recently completely renewed, and the rooms are very comfortable (even though I would have a few remarks to the architect about the wallpaper... More