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Holiday Inn Express Berkeley

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1175 University Ave, Berkeley, CA 94702
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1 room 1 guest
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Holiday Inn Express Berkeley
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165 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Mediocre hotel .. Toilet was basic and toilet bowl was faulty. Hertz used to drop off cars and returns available there but no longer (was told by Hertz).. Basic breakfast. I thought price overall was high for the value. Didn't find anything I liked in particular

Was this review helpful? Yes 1
HolidayInnBerkeley, Front Office Manager at Holiday Inn Express Berkeley, responded to this review

Dear ChuneKeat, I want to thank you for taking the time to write this review. Reviews like these always help us improve what we provide to our guest let that be service or our amenities. You are correct we do not have Hertz parking at our hotel. Those parking spots are open to all of our guest. We hope to... More 

Poughkeepsie, New York
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose this over another option (at the Berkeley Marina) primarily because it offered queen rather than double beds and a free breakfast and, on the surface, looked otherwise quite nice. It wasn't bad, exactly, but the hotel appeared tired--its decor, its public spaces, its business center and, most of all, its rooms (I hesitated to walk barefoot in our... More 

Was this review helpful? Yes
HolidayInnBerkeley, General Manager at Holiday Inn Express Berkeley, responded to this review

Dear Leslie W, Thank you for sharing your review with the Tripadvisor community. I'm sorry to hear that you found our property "tired" and our rate too high. We consistently work to update different areas of our property while minimizing impact upon our guests. For example, just in May we completed a renovation of all restrooms including guest rooms and... More 

Salt Lake City
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this property perhaps 5-6 times over the past 15-20 years, and it's always been at least satisfactory. My most recent stays, in November 2014 and again in late July 2015, were very nice indeed. It's of course not a full-service hotel, but I find it quite attractive (indoors and out), with a mostly pleasant and helpful staff.... More 

Was this review helpful? Yes
HolidayInnBerkeley, Front Office Manager at Holiday Inn Express Berkeley, responded to this review

Dear Duncanq493, Thanks for writing this review. We truly appreciate great reviews like these. It helps us improve in all aspects. I'm glad Greg was able to help you out. We try to help our guest regardless of how odd the request could be. We look forward to seeing again at the hotel. regards, Raj Kaler Front Office Manager More 

Punta Gorda, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed 8 nights in order to visit our son. Room had popcorn on window sill and empty coffee cup in trash upon our arrival. Free parking & staff was friendly. The breakfast room was packed every day it was diffcult to find a table to sit at. They need more space & tables.

Was this review helpful? Yes 1
HolidayInnBerkeley, Front Office Manager at Holiday Inn Express Berkeley, responded to this review

Dear 205dmf, Thank you for staying with us on your recent visit to Berkeley. I apologize that your room was not properly clean. I am glad you found our amenities satisfactory and staff friendly. We hope to see you again in the near future. Raj Kaler Front Office Manager More 

Berkeley, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 26, 2015

We checked into our room around 7pm on a Thursday evening and the hotel was very strangely empty. The lobby had very obviously not been cleaned in AGES and was very dusty. The neighborhood is also on the sketchier side for Berkeley. We got up to our room and there were stains on the carpet and sheets in addition to... More 

Was this review helpful? Yes 1
HolidayInnBerkeley, Front Office Manager at Holiday Inn Express Berkeley, responded to this review

Dear dasiatraveler, I want to thank you for taking the time to write this review. I want to apologize for your rooms not being ready. We rarely get complaints for cleanliness for our rooms and lobby areas. We have high standards for service and room cleanliness. So I will look into this matter. Hopefully you will decide to book with... More 

Travelers are raving about these Berkeley hotels

Vineland
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 22, 2015

We stayed at this hotel 3 nights during our recent trip to northern California. Great value as an alternative to the often expensive and overpriced hotels in San Francisco. The staff was very friendly and helpful. The breakfast was delicious and had many options including made to order pancakes. Our room was clean and exactly what you'd come to expect... More 

Was this review helpful? Yes
HolidayInnBerkeley, Front Office Manager at Holiday Inn Express Berkeley, responded to this review

Dear FF-one, Thank you for choosing our hotel for your recent visit to the San Francisco area. I am glad to hear that you enjoyed your stay and found our amenities useful. We hope that you book with the Holiday Inn Express Berkeley for your future visits. Raj Kaler Front Office Manager More 

Southampton, United Kingdom
Level Contributor
59 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 14, 2015

Stayed 2 nights as part of a road trip from Los Angeles to Las Vegas, via Seattle. Plenty of free parking. Staff friendly and welcoming. The room was an IHG member reward nights but they also gave us a free upgrade to a mini suite on check in which was a good size. Clean and tidy with fridge, microwave, etc.... More 

Was this review helpful? Yes 1
HolidayInnBerkeley, Front Office Manager at Holiday Inn Express Berkeley, responded to this review

Dear Hotrod855, Thank you for taking to time to write this review. I am glad you found our amenities enjoyable and location convenient. We work hard to better guest experience. We hope to see you again at the hotel. Raj Kaler Front Office Manager More 

Vancouver, BC
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 11, 2015

This is what one expects from a HI Express (clean, functional, complimentary breakfast) but for me the edge was staff who accommodated a specific request for freezing a cooler pack and dealt quickly and efficiently with a key cancellation issue. Not as nice an area as the downtown part of town but I felt comfortable walking around.

Was this review helpful? Yes 1
HolidayInnBerkeley, General Manager at Holiday Inn Express Berkeley, responded to this review

Dear JandVVancouver_BC, Thank you for choosing to stay with us during your recent trip to Berkeley. I'm pleased to hear we were able to accommodate and assist you with your freezer pack. Although I do not like to hear you had trouble with your key, I am thrilled to hear it was dealt with in a prompt and professional manner.... More 

Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 6, 2015

This hotel is in a true urban area, but it is a nice place to stay. Large clean rooms with a decent complimentary breakfast. The staff was friendly and helped us pick out a good place for dinner! I would stay here again.

Was this review helpful? Yes
HolidayInnBerkeley, General Manager at Holiday Inn Express Berkeley, responded to this review

Dear Ferryfe, Thank you for choosing to stay with us at the Holiday Inn Express and Suites, Berkeley. We appreciate the feedback about your recent stay. I'm thrilled to hear you found our rooms large, clean, and had the opportunity to enjoy our breakfast. I will certainly share your thoughts with our team. Greg Liversedge General Manager More 

Honolulu, Hawaii
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 12, 2015

We stayed 2nights at the Holiday Inn Express to visit UC Berkeley. The property is average with no frills, except for the nice comp breakfast every morning. The room was clean but will need updating soon, staff were helpful and there is a coin laundry on site. The surrounding area has a number of eateries and UC Berkeley is just... More 

Was this review helpful? Yes 1
HolidayInnBerkeley, Guest Relations Manager at Holiday Inn Express Berkeley, responded to this review

Dear IslandFamily77 Thank you for spending your valuable time at our hotel and sharing your thoughts on the property. We are glad to hear you enjoyed and took advantage of our complimentary breakfast. We have recently renovated the bathrooms and have plans for the remainder of the room. We hope you get a chance to visit again after our renovations... More 

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