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Hotel Riu Montego Bay

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| Mahoe Bay, Ironshore, Montego Bay, Jamaica
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4,480 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
2 reviews
1 of 5 stars Reviewed yesterday NEW

The beds were terrible the rooms were small and very dated. It had the worst buffet I have ever encountered. The only good this about this resort was how easy it was to upgrade to the Rui Place next door.

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New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

I have photos, but I don't have time to upload them right now. The premises are well-kept, and the staff is super friendly. But, we paid for a suite and it was a disaster from day one. The walk-in closet what is dark at midnight, and there were no working lights in the closet. We literally had to walk into... More 

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Travelers are raving about these Ironshore hotels

Atlanta, Georgia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Riu Montego Bay the check in take far ever to get check in stand in line and at the front desk about 2 hours, I was not happy with that at all. I guess they have a bad day for check in. The overall stay at the hotel was great the pool was awesome and the food was also... More 

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Austin, TX
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

There is just no way to describe what an absolutte rip-off this hotel is... $300 per night - to "sleep" under the airport runway. Save yourself and DO NOT pay for this travesty of a "vacation". One of the worst weeks of my life.

Was this review helpful? Yes 2
5 of 5 stars Reviewed 2 days ago NEW

This was our very first trip to Jamaica and it was our 10 year wedding anniversary. Therefore our anticipation and excitement was very high. We read the reviews after booking which caused a huge concern for me. However I am very thankful I did not read them before booking as I would have definitely not booked at this resort. I... More 

Was this review helpful? Yes 3
Saint-Jean-sur-Richelieu, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Ok first thing is the beach that lots of people were complaining about .. Ok some weeds some spots but there is a small but clean and decent beach and it was very peaceful with a beautiful view ! That myth busted we can now get on the review of the hotel Service was great from lobby to pool bars... More 

Was this review helpful? Yes 3
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My family of 5 stayed at the Riu for 5 days. We all enjoyed the food except for my 15 year old who doesn't like anything. She did like the French toast though. There was lots of entertainment going on during the day and night! It was kind of like a spring break party for all of us. There was... More 

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Randolph, New Jersey
1 review
3 of 5 stars Reviewed 5 days ago NEW

So other than the beaches and beautiful weather, I highly doubt I would return to Jamaica and the Riu didn't help either. I traveled with my girlfriend and after reading reviews of this hotel before we left we were hesitant but we thought we would try it out, poor decision. The lobby is huge and open which is nice but... More 

Was this review helpful? Yes 3
London, England, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We are another set of very satisfied adopted Jamaicans !! like many others who read reviews on TA which painted a miss representation of the resort, I was worried that I was taking my family into a dirty drugs den for 2 weeks !! Firstly, neither of us (6) were offered weed at any time from anyone either on or... More 

Was this review helpful? Yes 3
Kent, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a week in this superb hotel and complex and can't fault anything!! The room was comfortable, and cleaned daily, with the mini bar restocked on alternate days. The beech was beautiful as were the pool surroundings with plenty of loungers. Hotel reception and customer services were very efficient as were the security and maintenance team. Some debris... More 

Was this review helpful? Yes 2
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