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All 1 Benicia hotels »

BEST WESTERN Heritage Inn

2.5 of 5
1955 E Second St, Benicia, CA 94510
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BEST WESTERN Heritage Inn
Ranked #1 of 1 hotels in Benicia
4.5 of 5 stars 37 Reviews
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37 reviews from our community

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Date Rating
Tigard, Oregon
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 20, 2012

Have stayed here before and have not had any problems. Location is good and within walking distance of the downtown area. Room was fine and a very good value. Only complaint was the complimentary breakfast. The first morning, the breakfast attendant spoke Spanish very loudly to a friend for the half hour we were there while some of the breakfast... More

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Geraldine Felaire-Nubla, General Manager at BEST WESTERN Heritage Inn, responded to this review
May 22, 2012

Thank you for your response and review! We would like to note that our breakfast attendants do their best to get to know all of our guests. Because of their friendly demeanor and awareness of attendees, frequent hotel guest often love to share of their travels. We are sorry that the breakfast didn't get replenished during that time but we... More

Albany, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 9, 2012

We were very satisfied during our four-day stay at the end of March during a trip to the City and Discovery Kingdom. We had requested and obtained a non-smoking room, which was clean and up to date. We had a noisy five year old, and appreciated how that was dealt with. Parking was very safe, unlike what's been reported for... More

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Geraldine Felaire-Nubla, General Manager at BEST WESTERN Heritage Inn, responded to this review
April 13, 2012

We are glad to hear you will be back! Thank you for your suggestions as we strive to gain feedback on how we can better serve you. We also thank you for your positive assesment of our hotel! Our commitment to safety and positive service is paramount and we are happy to hear you could see this effort. May your... More

Lakewood, California
1 review
5 of 5 stars Reviewed April 4, 2012

This is my second visit to this property. I have been very happy both times. The rooms are reasonable and nice. The bed is super comfy. They have a nice breakfast in the morning that is constantly tended to. The staff are very friendly and helpful and you can tell that they enjoy where they work and take pride in... More

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Geraldine Felaire-Nubla, General Manager at BEST WESTERN Heritage Inn, responded to this review
April 10, 2012

We are so glad you continue to choose our hotel! We strive to ensure each experience with our hotel matches the 2 times you have recently had with us. We are proud to be in this great location and are delighted to hear our wonderful staff was ready and willing to help. Thank you for your comments and we hope... More

Long Beach, California, United States
1 review
5 of 5 stars Reviewed March 22, 2012

Cool hotel. Great service. Good location to everything in the greater East Bay, Vallejo, etc. One hour to Sacramento. Benicia has a great downtown area, 1st street. Good restaurants and shops. I never new this city existed. I would move here I like it so much. Thanks Best Western Benicia crew for a warm and pleasant stay! More

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Sacramento, California, United States
1 review
5 of 5 stars Reviewed March 19, 2012

This hotel is a great stay for this area. The accomodtions are wonderful, clean, and smells very nice. The staff are the most friendly and professional people that I have met. They really care about the customer and that there needs are met. Checking in and out of the facility is seamless also.. More

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Houston, Texas, United States
1 review
5 of 5 stars Reviewed January 16, 2012

I had a wonderful experience staying at the Best Western in Benicia, CA, I was there for business on an extended stay and the staff made me feel at home to the point that I did not miss home, as much. They were extremely accommodating for our every needs and at times our needs were somewhat challenging. I would recommend... More

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Baker, California
1 review
5 of 5 stars Reviewed December 6, 2011

best time I had every request was made and I felt like I was at home with family would come and stay no problem More

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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2011
1
person found this review helpful

Friendly staff, Fabulous breakfast, will stay again with my wife next year More

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Los Angeles, California
1 review
1 of 5 stars Reviewed November 3, 2011

I had a terrible night in a smoking room. I told them I am allergic to smoke, they wanted to charge me extra $30 for similar none smoking room…..Go figure!!! They will try to find a way to charge you extra money when you arrive there by any means possible More

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Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed October 26, 2011

I had no reason whatsoever to request anything everything was just fine More

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Additional Information about BEST WESTERN Heritage Inn

  • Best Western Benicia
  • Benicia Best Western
  • Best Western Heritage Hotel
Address: 1955 E Second St, Benicia, CA 94510
Price Range: $

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