Have stayed here before and have not had any problems. Location is good and within walking distance of the downtown area. Room was fine and a very good value. Only complaint was the complimentary breakfast. The first morning, the breakfast attendant spoke Spanish very loudly to a friend for the half hour we were there while some of the breakfast...
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Thank you for your response and review! We would like to note that our breakfast attendants do their best to get to know all of our guests. Because of their friendly demeanor and awareness of attendees, frequent hotel guest often love to share of their travels. We are sorry that the breakfast didn't get replenished during that time but we...
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We were very satisfied during our four-day stay at the end of March during a trip to the City and Discovery Kingdom. We had requested and obtained a non-smoking room, which was clean and up to date. We had a noisy five year old, and appreciated how that was dealt with. Parking was very safe, unlike what's been reported for...
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We are glad to hear you will be back! Thank you for your suggestions as we strive to gain feedback on how we can better serve you. We also thank you for your positive assesment of our hotel! Our commitment to safety and positive service is paramount and we are happy to hear you could see this effort. May your...
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This is my second visit to this property. I have been very happy both times. The rooms are reasonable and nice. The bed is super comfy. They have a nice breakfast in the morning that is constantly tended to. The staff are very friendly and helpful and you can tell that they enjoy where they work and take pride in...
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We are so glad you continue to choose our hotel! We strive to ensure each experience with our hotel matches the 2 times you have recently had with us. We are proud to be in this great location and are delighted to hear our wonderful staff was ready and willing to help. Thank you for your comments and we hope...
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Cool hotel. Great service. Good location to everything in the greater East Bay, Vallejo, etc. One hour to Sacramento.
Benicia has a great downtown area, 1st street. Good restaurants and shops. I never new this city existed. I would move here I like it so much.
Thanks Best Western Benicia crew for a warm and pleasant stay!
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This hotel is a great stay for this area. The accomodtions are wonderful, clean, and smells very nice. The staff are the most friendly and professional people that I have met. They really care about the customer and that there needs are met. Checking in and out of the facility is seamless also..
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I had a wonderful experience staying at the Best Western in Benicia, CA, I was there for business on an extended stay and the staff made me feel at home to the point that I did not miss home, as much. They were extremely accommodating for our every needs and at times our needs were somewhat challenging. I would recommend...
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best time I had every request was made and I felt like I was at home with family would come and stay no problem
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Friendly staff, Fabulous breakfast, will stay again with my wife next year
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I had a terrible night in a smoking room. I told them I am allergic to smoke, they wanted to charge me extra $30 for similar none smoking room…..Go figure!!!
They will try to find a way to charge you extra money when you arrive there by any means possible
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I had no reason whatsoever to request anything everything was just fine
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