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Holiday Inn Express Benicia

3.0 of 5 1375 East 5th Street, Benicia, CA 94510
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Holiday Inn Express Benicia
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Holiday Inn Express Benicia
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61 reviews from our community

Traveler rating
    26
    23
    8
    3
    1
See reviews for
29
14
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peoria, Arizona
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed 2 nights while we were visiting a local college. It was a 2 bedroom, 2 bathroom set up on the second floor (room201). The first room was as expected -- 2 queen size beds and a bathroom. The second bedroom was very big -- almost too big it seemed empty. I would recommend the hotel add a sofa... More 

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Edmonton, Canada
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 24, 2014

We arrived late after a long day at Six Flags- the front end staff was helpful & quickly got me checked in. I was able to book using my Holiday Inn points which gave me a free night. Our room was large, included two beds, flat screen TV, table, fridge & microwave. The bathroom seemed a bit small for the... More 

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Anchorage, Alaska
Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 16, 2014

The Holiday Inn Express in Benicia offers updated rooms with a handsome urban decor. The bed was exceptionally comfortable, with quality linens and a choice of firm or soft pillows. Breakfast was very good, with a nice variety of hot and cold items (eggs, pancakes, bacon, fruit, yogurt, hot and cold cereals, and warm cinnamon rolls). Breakfast was available for... More 

Was this review helpful? Yes 1
Delray Beach, Florida
Top Contributor
148 reviews 148 reviews
37 hotel reviews
214 helpful votes 214 helpful votes
3 of 5 stars Reviewed July 27, 2014

I've stayed here on business twice now, and while it's served the purpose of a safe place to stay, it's nothing special. The rooms are clean, and most of the common areas are clean and well-kept. They offer a hot breakfast as well including meats, eggs, breads, cereals, yogurts, and a choice of several juices. The business center really doesn't... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear TrvlGrl12, Thank you for staying with us and leaving such a detailed review. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I am very pleased to note that you were satisfied with the level of service provided by our staff as well as the... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014 via mobile

I stayed at this hotel for about a week during the first week in June. Being a priority club platinum member I prefer staying at holiday inn express' because of the included breakfast, which is really good for being free. The staff was very friendly, I checked in with the manager, I think her name was Allyssa. She was very... More 

Was this review helpful? Yes 1
Prescott, Arizona
Top Contributor
66 reviews 66 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 30, 2014

While I'm not usually a big complainer and can overlook small inconveniences, this one week stay at the Benicia Holiday Express had far too many to ignore. During our stay the laundry and ice machine did not work. The computer was 'missing' from the business center so we could not print boarding passes. One evening our keys didn't work and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear abudebbie, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More 

Dallas, Texas
Top Contributor
142 reviews 142 reviews
83 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 14, 2014

Stayed here for several days. Parking is tight but acceptable if you have a smaller car; the area is basically a neighborhood, so it's safe to park on the street. Right off the highway, so very convenient! I had to be in Napa valley and the hotel was about 45 minutes away but much much more affordable than hotels closer,... More 

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Visalia, California
Top Contributor
201 reviews 201 reviews
12 hotel reviews
3,780 helpful votes 3,780 helpful votes
3 of 5 stars Reviewed May 26, 2014

I know it was going to be bad getting a reservation for memorial weekend, so I went and got a holiday Inn E. Well, this one was the worse, keeping in mind about not a full service hotel but still I would expect someone at the front desk at all times, well, not here, checking in was like 30 minutes... More 

Was this review helpful? Yes 13
IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear MONTYHADES, Thank you for always choosing our Holiday Inn brand and for taking the time to post a review about your recent stay. It was a pleasure to have hosted you during your visit to Benicia. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. I apologize for any inconvenience... More 

Albuquerque, New Mexico
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 11, 2014

I was in Vallejo on business for the week and decided to try this hotel. I normally have pretty good luck with the Holiday Inn Express. The room was clean and comfortable. For some reason, the Holiday Inn has the best mattresses and I always sleep well. The breakfast was always hot and delicious. I think they need to work... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear Abqdiesel, Thank you for your feedback. I appreciate the positive remarks on our clean and comfortable room. We have also noted your concerns on a few issues that you have faced during your stay particularly with the bathroom facility. We apologize for any inconvenience or negative impression this may have caused you. Management has been notified and proper action... More 

Bakersfield, California
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2014

The Holiday Inn Express in Benicia is a clean, efficient and well ran property. The staff is friendly and they make you feel welcomed. My travels are such that I get to the hotels late at night and leave early in the morning. All I am looking for is a clean and comfortable bed, a clean bathroom, hot water, a... More 

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Additional Information about Holiday Inn Express Benicia

Address: 1375 East 5th Street, Benicia, CA 94510
Phone Number:
Location: United States > California > Benicia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Benicia 3*
Number of rooms: 49
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Also Known As:
Holiday Inn Express Benicia Hotel Benicia

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