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All 2 Benicia hotels

Holiday Inn Express Benicia

3.0 of 5 Hotel   |   1375 East 5th Street, Benicia, CA 94510
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80%
Ranked #2 of 2 hotels in Benicia
A recent review
3 of 5 stars reviewed 4 days ago
TrvlGrl12 Delray Beach, Florida
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  • Reviews (57)
  • Photos (24)
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57 people have reviewed this hotel

Traveler rating
    25
    20
    8
    3
    1
See reviews for
28
12
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Delray Beach, Florida
Top Contributor
143 reviews 143 reviews
33 hotel reviews
203 helpful votes 203 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've stayed here on business twice now, and while it's served the purpose of a safe place to stay, it's nothing special. The rooms are clean, and most of the common areas are clean and well-kept. They offer a hot breakfast as well including meats, eggs, breads, cereals, yogurts, and a choice of several juices. The business center really doesn't... More

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel for about a week during the first week in June. Being a priority club platinum member I prefer staying at holiday inn express' because of the included breakfast, which is really good for being free. The staff was very friendly, I checked in with the manager, I think her name was Allyssa. She was very... More

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Prescott, Arizona
Top Contributor
62 reviews 62 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

While I'm not usually a big complainer and can overlook small inconveniences, this one week stay at the Benicia Holiday Express had far too many to ignore. During our stay the laundry and ice machine did not work. The computer was 'missing' from the business center so we could not print boarding passes. One evening our keys didn't work and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear abudebbie, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Dallas, Texas
Top Contributor
118 reviews 118 reviews
71 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 14, 2014

Stayed here for several days. Parking is tight but acceptable if you have a smaller car; the area is basically a neighborhood, so it's safe to park on the street. Right off the highway, so very convenient! I had to be in Napa valley and the hotel was about 45 minutes away but much much more affordable than hotels closer,... More

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Visalia, California
Top Contributor
161 reviews 161 reviews
9 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed May 26, 2014

I know it was going to be bad getting a reservation for memorial weekend, so I went and got a holiday Inn E. Well, this one was the worse, keeping in mind about not a full service hotel but still I would expect someone at the front desk at all times, well, not here, checking in was like 30 minutes... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear MONTYHADES, Thank you for always choosing our Holiday Inn brand and for taking the time to post a review about your recent stay. It was a pleasure to have hosted you during your visit to Benicia. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. I apologize for any inconvenience... More

Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 11, 2014

I was in Vallejo on business for the week and decided to try this hotel. I normally have pretty good luck with the Holiday Inn Express. The room was clean and comfortable. For some reason, the Holiday Inn has the best mattresses and I always sleep well. The breakfast was always hot and delicious. I think they need to work... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear Abqdiesel, Thank you for your feedback. I appreciate the positive remarks on our clean and comfortable room. We have also noted your concerns on a few issues that you have faced during your stay particularly with the bathroom facility. We apologize for any inconvenience or negative impression this may have caused you. Management has been notified and proper action... More

Bakersfield, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2014

The Holiday Inn Express in Benicia is a clean, efficient and well ran property. The staff is friendly and they make you feel welcomed. My travels are such that I get to the hotels late at night and leave early in the morning. All I am looking for is a clean and comfortable bed, a clean bathroom, hot water, a... More

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Allentown, Pennsylvania, United States
Top Contributor
89 reviews 89 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 26, 2013

Best features: nice staff people and the great shower. Worst feature: Breakfast food / weak coffee. Also, they seemed to be having problems... one day they ran out of towels! We came back to our room at the end of a day to find there were no bath towels--and none to be had until the next day. Still, this is... More

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Edgerton, Missouri
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 18, 2013

Looks quite new and friendly staff. We did not get towels and had a curtain dangling from the rod during our stay. I asked for towels each day and left the dangling curtain to see if they would ever notice and fix. They didn't over the three day -- two night stay. Breakfast was good. We would stay again despite... More

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Fort Bragg, California
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 3, 2013

This was a stop on our way to somewhere else so we were surprised at how pleasant and clean this place was. The price was right and the desk clerk had several suggestions for dinner. We plan on returning to Benicia again. What a cute little town.

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HIXBenicia, General Manager at Holiday Inn Express Benicia, responded to this review

We are very glad you stopped in Benicia on your way through. I am glad our little hotel and my stay were able to surprise you during your stay with us. We hope that on your next visit into town you will stay with us again. Have a great day and happy travels. More

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Additional Information about Holiday Inn Express Benicia

Address: 1375 East 5th Street, Benicia, CA 94510
Phone Number:
Location: United States > California > Benicia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Benicia 3*
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Also Known As:
Holiday Inn Express Benicia Hotel Benicia

24 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (1)
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Hotel & grounds (3)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Class
Number of rooms
49

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