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All 2 Benicia hotels

Holiday Inn Express Benicia

3.0 of 5 Hotel   |   1375 East 5th Street, Benicia, CA 94510
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Ranked #2 of 2 hotels in Benicia
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed February 11, 2014
Abqdiesel Albuquerque, New Mexico
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52 people have reviewed this hotel

Traveler rating
    24
    19
    5
    3
    1
See reviews for
27
12
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 11, 2014

I was in Vallejo on business for the week and decided to try this hotel. I normally have pretty good luck with the Holiday Inn Express. The room was clean and comfortable. For some reason, the Holiday Inn has the best mattresses and I always sleep well. The breakfast was always hot and delicious. I think they need to work... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear Abqdiesel, Thank you for your feedback. I appreciate the positive remarks on our clean and comfortable room. We have also noted your concerns on a few issues that you have faced during your stay particularly with the bathroom facility. We apologize for any inconvenience or negative impression this may have caused you. Management has been notified and proper action... More

Bakersfield, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed January 15, 2014

The Holiday Inn Express in Benicia is a clean, efficient and well ran property. The staff is friendly and they make you feel welcomed. My travels are such that I get to the hotels late at night and leave early in the morning. All I am looking for is a clean and comfortable bed, a clean bathroom, hot water, a... More

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Allentown, Pennsylvania, United States
Top Contributor
65 reviews 65 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 26, 2013

Best features: nice staff people and the great shower. Worst feature: Breakfast food / weak coffee. Also, they seemed to be having problems... one day they ran out of towels! We came back to our room at the end of a day to find there were no bath towels--and none to be had until the next day. Still, this is... More

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Edgerton, Missouri
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2013

Looks quite new and friendly staff. We did not get towels and had a curtain dangling from the rod during our stay. I asked for towels each day and left the dangling curtain to see if they would ever notice and fix. They didn't over the three day -- two night stay. Breakfast was good. We would stay again despite... More

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Fort Bragg, California
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2013

This was a stop on our way to somewhere else so we were surprised at how pleasant and clean this place was. The price was right and the desk clerk had several suggestions for dinner. We plan on returning to Benicia again. What a cute little town.

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HIXBenicia, General Manager at Holiday Inn Express Benicia, responded to this review

We are very glad you stopped in Benicia on your way through. I am glad our little hotel and my stay were able to surprise you during your stay with us. We hope that on your next visit into town you will stay with us again. Have a great day and happy travels. More

San Mateo, California
Top Contributor
110 reviews 110 reviews
42 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed August 3, 2013

We have been coming to the HIE in Benicia for 2 years. Unfortunately I have seen a large change in employees recently which usually is a bad sign (to me, at least). During a recent 3-night stay, each time I entered the main lobby for whatever reason, there was no one at the desk. Not unusual but a bit disconcerting... More

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HolidayInnExpress707, General Manager at Holiday Inn Express Benicia, responded to this review

Hello SHADDACalifornia, let me first start with thanking you for your visit to our hotel, and for taking the time out of your day to write a review and let me know how your stay was. I am sorry to hear that you were not fully impressed by our hotel on your recent visit with us. We have had a... More

Boise
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 24, 2013

Very nice quiet place. Good filling breakfast with fruit, eggs, yogurt, cinnamon rolls. Small exercise room, but the TV set up is a little goofy in there. Staff were very friendly & helpful. Sometimes they didn't put the coffee packets in our room, so we went to beakfast to get coffee. A cute little town. Will Stay again when we... More

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HolidayInnExpress707, General Manager at Holiday Inn Express Benicia, responded to this review

Good Morning WanderLustBoise, Thank you for staying with us at the Holiday Inn Express in Benicia. I am glad to hear that you enjoyed your stay with us and that the staff was able to make you feel comfortable. I am sorry to hear that the coffee didn't get replenished in your room everyday however I am glad you were... More

Florence
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 26, 2013 via mobile

Our stay had a rocky start. First the up graded room they sent. Us to was occupied. So then we had to go to another room which was not up graded but nice. Them we found the TV didn't work. After about 35 minutes they helped us move to another room. For our inconvenience they issued us 1000 points for... More

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HolidayInnExpress707, General Manager at Holiday Inn Express Benicia, responded to this review

Hello Paula H, Thank you for your visit to our hotel I am sorry to hear that you had such a rocky start to your visit with us at the Holiday Inn Express Benicia. I am glad that the staff was able to make your stay more enjoyable and that they compensated you with points for your inconvenience. I hope... More

illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 25, 2013

Newer hotel off the freeway. Spacious, clean room with microwave and refrigerator. Beds (2 queens) are nice and comfy. Free breakfast with eggs - omelet and hard-boiled, sausage, biscuit and gravy, bread, fruits, pancake, oatmeal etc. All in all a very good hotel and will recommend.

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Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 22, 2013

Excellent room with microwave, refrigerator and a lot of space for our family of 4. Love the free parking, no resort fee, complimentary breakfast! Drove about 25 miles into town daily, but was worth it based on $400 a night rooms in town. Small tolls, and the sweet sounds of a small town. Loved the quiet, lil town feel. There... More

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Additional Information about Holiday Inn Express Benicia

Also Known As:
Holiday Inn Express Benicia Hotel Benicia
Holiday Inn Express Benicia Hotel
Address: 1375 East 5th Street, Benicia, CA 94510
Phone Number:
Location: United States > California > Benicia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Benicia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Benicia 3*
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