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Holiday Inn Express Benicia

3.0 of 5 1375 East 5th Street, Benicia, CA 94510
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Holiday Inn Express Benicia
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Holiday Inn Express Benicia
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65 reviews from our community

Traveler rating
    28
    24
    8
    3
    2
See reviews for
29
14
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Hammonton, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

All of the staff were friendly and helpful but Manny was the standout.He had the coffee ready early and the breakfast out shortly thereafter.Our business required us to be on the road by 6:30 and we had time to get a bite to eat first. Clean and quiet.Microwave and fridge in room.We stayed for a week and my only complaint... More 

Was this review helpful? Yes
Tampa, Florida
Top Contributor
247 reviews 247 reviews
28 hotel reviews
311 helpful votes 311 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all, I want to preface this by saying I read the last two years worth of reviews on TripAdvisor before deciding to book at this hotel (since there weren’t that many recent reviews, it didn’t take that long). And while there were a relatively large number of complaints about this hotel, I took into consideration the fact that... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear Radeksgrl, Thank you for taking the time to write a review about our hotel. It is truly disheartening that your experience at our hotel fell below your satisfaction. We would like to follow up on your concerns so I have sent you a private message to obtain more information. I look forward to hearing back from you and have... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a clean comfortable hotel close to lots of fine dining establishments. Manny and Dulce were helpful and professional. The free breakfast was good and served e.arly enough for us to get to our 7:00AM meetings without having to rush

Was this review helpful? Yes
san diego
Contributor
12 reviews 12 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great Friendly Staff, very comfortable bed and pillows, quite, clean room but limited parking. The breakfast was run of the mill but fresh. Not much room around the sink in the bathroom. Room had microwave and refrigerator and could not hear the refrigerator cycling.

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Peoria, Arizona
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 17, 2014

We stayed 2 nights while we were visiting a local college. It was a 2 bedroom, 2 bathroom set up on the second floor (room201). The first room was as expected -- 2 queen size beds and a bathroom. The second bedroom was very big -- almost too big it seemed empty. I would recommend the hotel add a sofa... More 

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Edmonton, Canada
Top Contributor
54 reviews 54 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 24, 2014

We arrived late after a long day at Six Flags- the front end staff was helpful & quickly got me checked in. I was able to book using my Holiday Inn points which gave me a free night. Our room was large, included two beds, flat screen TV, table, fridge & microwave. The bathroom seemed a bit small for the... More 

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Anchorage, Alaska
Contributor
17 reviews 17 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 16, 2014

The Holiday Inn Express in Benicia offers updated rooms with a handsome urban decor. The bed was exceptionally comfortable, with quality linens and a choice of firm or soft pillows. Breakfast was very good, with a nice variety of hot and cold items (eggs, pancakes, bacon, fruit, yogurt, hot and cold cereals, and warm cinnamon rolls). Breakfast was available for... More 

Was this review helpful? Yes 2
Delray Beach, Florida
Top Contributor
158 reviews 158 reviews
38 hotel reviews
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed July 27, 2014

I've stayed here on business twice now, and while it's served the purpose of a safe place to stay, it's nothing special. The rooms are clean, and most of the common areas are clean and well-kept. They offer a hot breakfast as well including meats, eggs, breads, cereals, yogurts, and a choice of several juices. The business center really doesn't... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear TrvlGrl12, Thank you for staying with us and leaving such a detailed review. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I am very pleased to note that you were satisfied with the level of service provided by our staff as well as the... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2014

I stayed at this hotel for about a week during the first week in June. Being a priority club platinum member I prefer staying at holiday inn express' because of the included breakfast, which is really good for being free. The staff was very friendly, I checked in with the manager, I think her name was Allyssa. She was very... More 

Was this review helpful? Yes 2
Prescott, Arizona
Top Contributor
66 reviews 66 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 30, 2014

While I'm not usually a big complainer and can overlook small inconveniences, this one week stay at the Benicia Holiday Express had far too many to ignore. During our stay the laundry and ice machine did not work. The computer was 'missing' from the business center so we could not print boarding passes. One evening our keys didn't work and... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear abudebbie, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More 

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Additional Information about Holiday Inn Express Benicia

Address: 1375 East 5th Street, Benicia, CA 94510
Phone Number:
Location: United States > California > Benicia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Benicia 3*
Number of rooms: 49
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Also Known As:
Holiday Inn Express Benicia Hotel Benicia

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