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Quality Inn & Suites

2.0 of 5
9733 Highway 9, Ben Lomond, CA 95005 (Formerly Coast Redwood Inn & Suites)
Hotel amenities
Quality Inn & Suites
Ranked #1 of 3 hotels in Ben Lomond
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32 reviews from our community

    Trip type
Traveler rating
    6
    12
    6
    5
    3
Date Rating
Tampere, Finland
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 10, 2013

I was very surprised that we got the room which was not silent. I had wished a quiet comfortable room. In the second upper floor someone walked nearly all the night and in some other room a baby cried in the early morning. Breakfast room was small and people just pop in to take something to eat. Not so friendly... More

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed March 16, 2013

Why is this place so bad? Let me count the ways: 1) Room telephone and TV remote were non-functional. Despite being reported when I checked in, they remained unfixed for our three night stay. 2) Room heater (in March) was so loud you could not sleep - and you also could not separate heating function from fan, so the thing... More

Was this review helpful? Yes 1

Travelers are raving about these Ben Lomond hotels

alaska
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 23, 2013

Arrived on a Friday night, no internet. they tried re setting router, but no success. Told us there was no service tech available till Monday (day we departed). Gave $10 rebate. Not acceptable. Facility was fine but don't advertise internet if it is not there.

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San Jose
Top Contributor
56 reviews 56 reviews
50 hotel reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 5, 2012

My husband and I stayed one night at this motel and were quite satisfied. It was much nicer than I expected for an older motor lodge. We just wanted a clean, comfortable place to stay overnight after a day hiking at Big Basin and then dinner at the Tyrolean Inn. We chose the Quality Inn because of the proximity to... More

Was this review helpful? Yes 1
Monterey California
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 1, 2012

This is a small hotel on the edge of town in Ben Lomand , Santa Cruz mountains. We were lucky enough for a few dollars more to stay in their cottage, a separate cabin next to the motel with a kitchen , living area, separate bedroom and front deck. We had a great time here in this rustic quirky little... More

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Dronfield, United Kingdom
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 11, 2012

Had a stop over here because we wanted to drive through the redwoods. Also spent time walking and talking to locals of the area, which was a very pleasant experience. Room was fine, nice and clean, and very quiet so we had a great nights sleep. Staff very friendly and helpful. Daniel, one of the front desk team, was kind... More

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chicago
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 9, 2012

we did fine here, although i imagine there is an issue with mold. this may be pretty universal for the area as it's pretty damp outside a lot of the time. our room did smell bleachy which means they may have just done a blitz...but we slept well. it was very quiet during our stay, there was an extensive breakfast... More

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Vacaville
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2012

Why anyone would stay in the town of Santa Cruz is beyond me. Stayed for a reasonable rate, just outside of town in the GORGEOUS mountains. Nice hotel. First room did have a gross odor to it, but was changed quickly for us. The room is furnished well, and your basic needs. Staff super friendly and gave us helpful tips... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 30, 2012

I am puzzled by the negative reviews....i have only good things to say about this hotel. The exterior looks rather ordinary but the rooms (at least the room i am in) are excellent. All new everything - carpets, bath, linens, curtains, furniture. I wasnt expecting much but i had looked around santa cruz first and was not liking that scene,... More

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Washington, DC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 23, 2012

I am baffled by the comments of other reviewers. This place isn't cute but disgusting, and management didn't seem to care. I stayed here in July 2012 with a group and got to see several rooms. The pool water was blue/yellow. My room had black mold spots all along the inside of the shower curtain. (That's healthy!) The sound was... More

Was this review helpful? Yes 1
Fern River Resort Motel
Great value on a similar hotel
Felton, CA
3.5 of 5 stars 73 Reviews
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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Hotel Ben Lomond
Quality Inn And Suites
Quality Inn Ben Lomond
Address: 9733 Highway 9, Ben Lomond, CA 95005 (Formerly Coast Redwood Inn & Suites)
Region: United States > California > Ben Lomond
Amenities:
Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Ben Lomond
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Welcome to the Coast Redwood Inn & Suites (Ben Lomond Econo Lodge), a relaxing resort Inn located near The Santa Cruz Beach Boardwalk and coastal beaches located near Santa Cruz, California. Our newly rejuvenated Inn features various room appointments, signature amenities and award- winning hospitality to make your perfect Santa Cruz, CA getaway. ... more   less 
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