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Quality Inn & Suites

2.0 of 5
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9733 Highway 9, Ben Lomond, CA 95005 (Formerly Coast Redwood Inn & Suites)
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Ranked #1 of 3 Hotels in Ben Lomond
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5 of 5 stars reviewed 1 week ago
Melanie B Valley Springs
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60 reviews from our community

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    8
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    10
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25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Valley Springs
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean, nicely furnished, small parking lot but we made it ok. There is only a soda vending machine and no food close by so get snacks to bring with you, or eat before you arrive. Breakfast was very good. And the staff is the very BEST.

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George Town, Grand Cayman
Top Contributor
51 reviews 51 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 16, 2015

Checked in on the off chance and did not read reviews before hand. Everything good you read about this place is true. Nice owners, good breakfast, clean rooms (we arrived whilst the carpets were being professionally cleaned), plenty of hot water in shower/bath, large TV, good WiFi, fridge in room - I believe some have microwave too, free parking. The... More 

Was this review helpful? Yes 1
Spokane, WA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2015

If you need to stay in the village of Ben Lomond, this is about it, but it's not great. The rooms are comfortable and clean enough, but in our room the fan/heater was noisy enough to keep us awake at night. I had to get out our earplugs. I called the office from the local supermarket to make sure they... More 

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Arvada, Colorado
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2015

The owners are very helpful and accommodating. We were visiting the area for a sad occasion and they were understanding of our need for flexibility. The breakfast had a good variety of offerings and was very good. The owners visited with us and other guests. The room was clean, nicely appointed and complete, including refrigerator, microwave and large-screen TV. The... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2015

Stayed in room 109 for a couple of nights this week. Good clean room, comfortable bed, clean sheets, ample pillows. Couch and coffee table is a plus. Internet is blazing fast!!! I was surprised by it. Indian couple who manages the facility are the sweetest. Taking care of me and chatted all the guests at breakfast. Breakfast is nice, waffle... More 

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Brunswick, Ohio
Top Contributor
52 reviews 52 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 4, 2015

Took a trip to San Fran and stayed here on the way back. It is nestled inside a ton of Redwood trees and was a very good place to stay. Clean rooms, very good breakfast in the morning. They have a pool, but it was too cold to swim that night. Next to the hotel is a castle that is... More 

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Ben Lomond, California
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 26, 2014

Disgustingly filthy room!!!! Noisy guest above, no response from staff to switch rooms = MISERABLE night. The room was so filthy we were afraid to turn on the heat for fear of the air we would breathe.

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Travelers are raving about these Ben Lomond hotels

New York City, New York
Top Contributor
91 reviews 91 reviews
62 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 21, 2014

Stayed here due to all hotels in Silicon Valley being full. About a 50-minute, dark drive from San Jose into the heart of the Santa Cruz Mountains ... but well worth it. Quaint, quiet hotel nestled in a redwood forest and a tiny little mountain town. The hotel itself is terrific ... spotlessly clean, very well cared for, obviously the... More 

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New York City, New York
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 7, 2014

I was here for a wedding up the hill in Sequoia retreat center, so this was the absolutely closest option for me. The town itself doesn't have much to recommend it, so I probably wouldn't have picked it otherwise. Well...it's a Quality Inn. Nothing fancy, but nothing wrong, either. My room was clean, fairly comfortable, and I had no problems... More 

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 7, 2014

After checking in at 7 PM , and entering my room, I noticed a strong odor of what smelled like cat urine. I went right back to the office and asked for a new room .The clerk said there were no rooms available , after checking the room he said he couldn't smell the odor. He ran a fan for... More 

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