I was booked at the hotel for 5 nights for a business trip. I felt the website was very deceiving for this hotel. When you get there, you find out it is actually a "motel"...not a hotel...with your room door open to being accessed by anyone. I stayed in a 2nd floor unit, which had a large window by the... more

We stayed in a two bedroom on the second floor with two young kids in July to attend a wedding. I remember staying here five years ago before it was a Hyatt (it was a Wynham or some other chain before). The rooms have been recently renovated and we were generally happy with the hotel. There is plenty of space... more

There must have been some road realignment in this area. Our Garmin navigation system became confused once we got off the freeway here. After half a dozen wrong turns we stumbled upon it. We arrived a little early so our room wasn't ready. When we finally were allowed to check in, to our surprise, we received an upgrade to a... more

A great place for long stay or families. The triple suite we booked for our young family was probably one of the best suites we've ever stayed in. This hotel has just been expertly refurbished and is fabulous. Even the kids got excited about the rooms and facilities. Very high spec brand new kitchen with all new appliances, beautiful quality... more

We really liked this hotel. It had everything that we needed and if there were any problems than they were pretty quick on fixing them. The problem I am having is now I am trying to book for Christmas and have completely gotten the run around on the rates. I found that I was paying more for my room than... more

Stayed in a 2 bedroom (2 King, 1 Queen sofabed) unit on the 3rd floor for 2 nights with 6 family members. The unit can accomodate 6 persons but I would only recommend 4 at most because all the furniture is new but oversized for the space. We found that we had to twist sideways to get into some parts... more

I got this reservation through Priceline. The location is good just south of HWY 92 and San Mateo. The hotel is very typical of a Hyatt Summerfield suites which is similar to a resident's Inn by Marriott. We had a 1 bedroom "apartment" basically with full kitchen and king in he bedroom. Large closet with full bath. Nice work area... more

Visiting with family in the area and wanted to have our own space. This worked out very well, the bedroom and living room are seperate so that different sleeping schedules can be accomodated. There is a nice pool area in the middle of the complex and a pond on the outside which gives plenty of space for kids to run... more

Unsatisfied with hotel. The room had a worn out bed, room smelled like garbage and free internet did not work. Reserved the room for four nights and checked out after one. Called Expedia customer support prior to checking out and was told to go ahead and check so they could process my refund. So when I call expedia back after... more