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The Pines Resort

54432 Road 432, Bass Lake, CA 93604
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1 room 1 guest
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359 Reviews from our TripAdvisor Community

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157
113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (60)
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2 reviews
1 of 5 stars Reviewed yesterday NEW

Unfortunately, the resort is not at all as advertised. The chalet (if you can call it that) we got was damp, one of the lights was flickering, cockroaches in the bathroom and dirty. The bedroom is on the lower floor and it feel almost as though you are in a dungeon when you go downstairs because you have no windows,... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Came here with the family august 21st thru the 23rd for a weekend getaway. It wasn't too bad at all. The kids and the adults loved it lol. Will come back again. Our room had the view of the beach and the pool!

Was this review helpful? Yes 1
Charity B, Guest Relations Manager at The Pines Resort, responded to this review

Dear guest, Thank you for your kind review! We are so pleased that your family enjoyed your stay in our lakeview chalets, and we hope that you return again soon! Thanks again, Charity Bona Guest Services Manager The Pines Resort More 

Moss Beach, California
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

came into the mountains to recover from a motorcycle accident and this place was great. i stayed in one of the a frames with my dog. they have a really good breakfast. i loved everything about this place.

Was this review helpful? Yes
Charity B, Guest Relations Manager at The Pines Resort, responded to this review

Dear guest, Thank you for chosing The Pines Resort as your destination to recover from your accident! We are so pleased that you enjoyed your stay and we hope that you are healing well! We do hope to see you again soon in the near future, thank you again for your kind words! Charity Bona Guest Services Manager The Pines... More 

Fallbrook, California
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in a suite, overlooking the lake, located in the main building. I would suggest staying on the first floor if you have children and want easy access to the pool and beach. The rooms on the second floor have decks but to get to the pool you have to go down the elevator. We received... More 

Was this review helpful? Yes
Charity B, Guest Relations Manager at The Pines Resort, responded to this review

Dear guest, Thank you for your wonderful review of The Pines Resort! It sounds like your visit in our lakefront suites was fabulous, and I am so pleased to hear it! We do hope you come back again to visit soon, and thank you again for your kind words! Charity Bona Guest Services Manager The Pines Resort More 

Surrey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed in a wooden 'chalet' which was functional, but as you are outside most of the time, it was fine. Noisy fan upstairs was used to cool the chalet, but as we slept downstairs this wasn't too much of a problem. It sells itself as self-catering, however the kitchen wasn't very well equipped, however when I asked for a... More 

Was this review helpful? Yes 1
Charity B, Guest Relations Manager at The Pines Resort, responded to this review

Dear guest, Thank you for your kind review of The Pines Resort! We are so pleased you enjoyed your stay, and that the cleanliness met with your, and our, standards. We hope that you come to visit us again soon, and thank you again for your kind words! Charity Bona Guest Services Manager The Pines Resort More 

Santa Monica, California
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in a chalet with my three kids in August 2015 (room 273.) The cabin is cute in a shabby way. This is definitely rustic and old fashioned so be sure to expect old wood paneled walls, old kitchen and cabinets that you might find in a cabin that is not worth making nice and a swamp cooler that is... More 

Was this review helpful? Yes 3
Charity B, Guest Relations Manager at The Pines Resort, responded to this review

Dear guest, Thank you for sharing your experience with The Pines Resort! I am happy to hear that you were able to enjoy so many amenities during your stay! I apologize that it does sound like the accommodations were not the most comfortable. We are in the process of upgrading all our rooms and comfort is our biggest goal. I... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We attended here as part of our honeymoon organised by a travel company. We loved it immediately. After Washington and San Francisco it's just what we needed. Like the UK's Center Parks in terms of shalet accommodation. Massive Bass Lake then with any type of water sport you can imagine. Water sports are additional payment if required. There is plenty... More 

Was this review helpful? Yes 4
Charity B, Guest Relations Manager at The Pines Resort, responded to this review

Dear guest, Thank you for your wonderful review of The Pine Resort! We are so pleased that you enjoyed your stay with us, and we do hope that you will visit us again soon! Thank you again, Charity Bona Guest Services Manager The Pines Resort More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I don't normally write reviews but this experience upset me. We had a reservation mix up, we thought we cancelled but the resort says we did not. When we told them we would be on our way-1 day later than originally expected they told us they had given away our original room which took pets and we could no longer... More 

Was this review helpful? Yes 5
Charity B, Guest Relations Manager at The Pines Resort, responded to this review

Dear guest, Thank you for taking the time to share your experience. I would love the opportunity to discuss your situation with you directly to make it right for you, please send me an email to cbona@basslake.com, and I will go over the options with you. Thank you again, Charity Bona Guest Services Manager The Pines Resort More 

Travelers are raving about these Bass Lake hotels

Exeter, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Chalets are cute and we have stayed several times and will stay again. We could use a few more options for cooking. We stayed 3 night and went out and bought a baking dish and a cookie sheet for biscuits as pots and pans are very limited. We were very disappointed with the laser light show and the fact... More 

Was this review helpful? Yes 1
Charity B, Guest Relations Manager at The Pines Resort, responded to this review

Dear guest, Thank you for your wonderful feedback after your stay with us during the 4th of July holiday! We are so happy that you enjoyed your accommodations and that the staff made your experience so wonderful! We do understand your comments regarding the laser light show that was put on by the Bass Lake Chamber of Commerce, and we... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here as part of a Contiki tour and personally I was delighted with the lodge. Nice and spacious , good facilities , full size cooker and fridge could have easily spent a considerable amount of time here. Loved the balcony just sitting out having a beer watching the sun set over the lake. Wished we had longer than 2... More 

Was this review helpful? Yes 2
Charity B, Guest Relations Manager at The Pines Resort, responded to this review

Dear guest, We are so pleased to hear that you enjoyed your stay with us during your adventure through California with Contiki! We do hope to see you again soon, and thank you for your kind words!! Charity Bona Guest Services Manager The Pines Resort More 

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