We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Banning

2.5 of 5
Hotel website
Hotel deals
3020 West Ramsey Street, Banning, CA 92220
Special Offer
Save 10-30%
Holiday Inn Express Hotel  & Suites Banning
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #2 of 7 Hotels in Banning
A recent review
3 of 5 stars reviewed 3 weeks ago
Jobby005 Bangkok, Thailand
Write a Review

92 reviews from our community

Traveler rating
    36
    34
    15
    5
    2
See reviews for
34
34
3
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (26)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (23)
All months
mosinee
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed in a suite for $199/night. Room a little shabby but beds were horrible. Fall to the middle. Never stay there again. Did not expect this from a Holiday Inn. They have to change or no one should ever go there.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Mosineeclown, Thank you for your recent stay with us and reviewing our property. We're sorry to hear that your recent stay did not meet your expectations. Please accept our apologies for not being able to deliver an exemplary Hotel stay experience. We appreciate your feedback as this is our best resource for improving guest services. Again, thank you for... More 

Bangkok, Thailand
Top Contributor
51 reviews 51 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is pretty close to Desert Hill Premium Outlet (driving 5-10 minutes). The hotel exterior and interior look new and nice. However, I didn't have room upgrade even I am the IHG platinum member. Window was broken and cannot open. Some front desk staff seem not friendly. Breakfast was just OK for holiday inn express standard but it didn't look... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Jobby005, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2015

The hotel was well-maintained. The desk clerk, Katie, was exceptionally friendly, engaging and helpful; she was a real high point in our stay. The room was exceptionally clean and well maintained; the bathroom was also very clean and pleasant and the bed was reasonably comfortable. The wi-fi connection was so spotty as to be unusable. This, however, may have been... More 

Was this review helpful? Yes 1
New York
Top Contributor
60 reviews 60 reviews
60 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed April 20, 2015

We arrived at the hotel to be greeted by Kate at the front desk who didn't seem to be very happy. I was not greeted as a Platinum member and was not offered an amenity. I had three rooms reserved for a group of 10 people. We were given probably the worst rooms in the hotel on the first floor... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear meanchat, Thank you for being an IHG Rewards Club Platinum Elite member and for leaving us a valuable feedback. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that... More 

Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 7, 2015

I haven't ever stayed at a Holiday Inn before and I was very pleased with the service and quality of the hotel. Even though it is close to the freeway, never heard it all night but that might be because of the long flight and drive from LA. The complimentary breakfast was good, very busy at the time of the... More 

Was this review helpful? Yes
Gilbert, Arizona
Top Contributor
58 reviews 58 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 24, 2015

This Holiday Inn Express is rather small but adequate. We found the room fresh and relatively new. The staff were courteous and kind. The breakfast was typical of Holiday Inn fare. This is a good place to stay if traveling along I-10 near Palm Springs. There is not much to do at the hotel as it is small, but a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear LPB627, Thank you for your recent stay with us and reviewing our property. I am more than happy that you liked the new and fresh looks of our rooms and found our staff to be friendly and accommodating. However, kindly accept my apologies that the fitness room didn't meet your expectations. I appreciate your feedback as this is our... More 

Benton, Illinois
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 16, 2015

I highly recommend. So friendly. So clean. The AM breakfast was fresh and good. We look forward to staying there again on our next visit. There's a great restaurant next door too. This app wants me to write more but what more can I say? I highly recommend. It was quiet, clean and convenient.

Was this review helpful? Yes 2
Northern California
Top Contributor
248 reviews 248 reviews
56 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed March 16, 2015

I would have given this hotel four stars as our room was quiet and the bed was comfortable but the bedside lamp did not work and I checked to make sure it was plugged in. The clock was broken and didn't display anything and the hair dryer in the bathroom was also broken. The breakfast area was nice and food... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Blooms65, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room and comfortable bed, nice breakfast selection and friendly staff. It is regrettable that we have fallen short in a few areas notably... More 

Ladysmith, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 11, 2015

We stayed here on our trip to Palm Spring in Feb 2015, what a lovely property. The room was large and very comfortable and very quiet. the rates were very reasonable for the Palm spring area. The bed was very comfortable with lots of pillows. The front desk staff went above to make sure our stay went well. The breakfast... More 

Was this review helpful? Yes
Danville, California
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

Simple, clean hotel, and living room made the space extra roomy for our two teenage boys. Downsides were soft beds and key not working all the time. The 6-9:30 breakfast was simple but adequate. More than just a bagel and donut. We'll be back!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Pool/beach area (1)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (6)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay