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All 7 Banning hotels

Holiday Inn Express Hotel & Suites Banning

2.5 of 5 Hotel   |   3020 West Ramsey Street, Banning, CA 92220
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Ranked #2 of 7 Hotels in Banning
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 23, 2014
sdgobie Los Angeles, California
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73 reviews from our community

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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sofia, Bulgaria
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 26, 2014

The hotel is near Morongo casino resort and to Desert Hills Premium outlets. We stayed one night. Unfortunately, the front desk clerk was rude. The rooms are large, clean and comfortable, with good beds.

Was this review helpful? Yes
dcrawford41, General Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Ogi0, My sincerest apologies that one of my staff was not pleasant during your stay. Please email me the person that assisted you so that I may be able to coach and train this staff member. It is our goal to ensure that all guest enjoy their time with us. hiebanning@yahoo.com Delmont Crawford General Manager More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 23, 2014

My comments echo other travelers, good and bad. Pro: Very clean. Our suite was spacious and nicely decorated. Free wifi. Front desk person was responsive. The kids enjoyed the pool, though the desk person had to come out to help another guest turn on the jacuzzi. Cons: The air conditioner rattled constantly, and in the early morning began to whine.... More

Was this review helpful? Yes
hiebanning, General Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Sdgobie, I appreciate your review and value your comments both the Pro's and Con's. If you could please contact myself at the hotel or via email with the room number you stayed in we would greatly appreciate it. We are very thankful for all of our guest and would love to speak with you directly. I look forward to... More

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 9, 2014

We planned on camping, however it was much too hot, we pricelined this hotel and it was just perfect. Enjoyed the cleanliness and comfort of the hotel. The staff was nice and personable. We only stayed one night but enjoyed a hot shower and nice amenities.

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Glendale, California
1 review
5 of 5 stars Reviewed July 5, 2014

the person at the front desk was very polite and pleasant with a smile!! and the whole place when you see it from outside is nice and in side very clean smelling..and the housekeeping are always cleaning the hallways and all around. and when having breakfast downstair is very nice area too.and also our room was very clean and fresh!!... More

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Woodland Hills, CA
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 17, 2014

As requested, they gave us a room near the elevator. At first glance, everything seemed to be in order. The room was spacious and clean, with ample towels and a comfortable bed. Unfortunately, we discovered that the TV did not work and we were unable to access the free Wi-Fi. Later that evening, we discovered that we could not flush... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Alswed44, Thank you for taking the time to leave a review. I am glad that you liked our clean room and comfortable bed. We strive to give great and impressive service to all of our guests and it is regrettable we fell short of your expectations during your stay. Please accept our sincere apology for the issues you experienced... More

Newport, RI
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 1, 2014

Stayed here for a few days. The outdoor pool was freezing despite the temperature outside, the hot tub was nice. The staff seemed misinformed or not very responsive to guest's needs. The bed in my room was hard and the pillows gave me a neck ache. The worst part was the noise level. You can hear everything that goes on... More

Was this review helpful? Yes
hiebanning, General Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Guest, We apologize for the pool being dirty. The winds blew for multiple days (24 hours a day). Our attempts to try and clean it during these heavy winds would have been frutile and unsafe. We will defintley look into our procedures and see if there is another way to handle this during htese high winds. Again we thank... More

Phoenix, AZ
Contributor
19 reviews 19 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 21, 2014

My husband and I stayed here as a break during a long backpacking trip. The room was very clean and comfortable. Kate, at the front desk, went out of her way to help us out. She was all smiles whenever we saw her during the 2 days. The breakfast was kept well stocked, even with large groups hitting at once.... More

Was this review helpful? Yes 1
hiebanning, General Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

We greatly appreciate your review and thank you for your kind words. We look forward to seeing you again. Thank you, Del General Manager More

Edinburgh, United Kingdom
Top Contributor
50 reviews 50 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 1, 2014

Everything you would expect from a Holiday Inn Express. The room was a good size with nice bed and fresh linens and towels. The breakfast is the standard Holiday Inn express breakfast which has a good choice of hot and cold items. The pool is quite small but not at all busy. The hot tub was great but the water... More

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Santa Paula, California
1 review
3 of 5 stars Reviewed March 27, 2014

I've been coming to this hotel for about 3 years but it is not being maintained very well. It is clean and safe but little things that matter are not being taken care of. Today after checking in I found my room desk chair broken and unsafe to use. It was replaced per my request but it should have never... More

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hiebanning, General Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Rick B, Thank you so much for your review. We greatly appreciate your feedback and will use this information to better our Hotel. We value each one of our guest and will always look for ways to improve. Again I Thank you. If you like you are more then welcome to contact me at the Hotel any time to... More

Cincinnati, Ohio
Contributor
20 reviews 20 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 21, 2014

Stayed here during a long distance road trip and overall hotel was just okay. Average clean hotel room, good complimentary breakfast and hotel itself was pretty quiet. However, internet was ridiculously slow and Banning itself is very small with limited eating options (besides the casino or fast food). Given its proximity to Indio I would say stay there and skip... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear osugal29, Thank you very much for sharing your experience with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I sincerely apologize for you did not find some aspects of our hotel to your liking and for the inconvenience you had with our internet service. We deeply regret that we were... More

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Additional Information about Holiday Inn Express Hotel & Suites Banning

Address: 3020 West Ramsey Street, Banning, CA 92220
Phone Number:
Location: United States > California > Banning
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Banning 2.5*
Number of rooms: 70
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Holiday Inn Express Hotel And Suites Banning

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