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Courtyard Los Angeles Baldwin Park

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14635 Baldwin Park Towne Center, Baldwin Park, CA 91706
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Courtyard Los Angeles Baldwin Park
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Courtyard Los Angeles Baldwin Park
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Courtyard Los Angeles Baldwin Park
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78 reviews from our community

Traveler rating
    21
    42
    9
    6
    0
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25
4
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

In the area to visit family with other family members. The hotel provided spacious and clean accommodations. However, the star at this hotel was the service. The hotel staff was eager to please and made us feel welcome and well taken care of. We were able to enjoy dinner and cocktails each night without leaving the comfort of the hotel... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I have been at 2 other marriotts in the last 2 weeks and had no problems with them accomodating me to put my freezer bags in a plastic bag and to store in their freezer. The ones in the room are too small. However when I stayed here they said it was against policy and wouldn't. Didn't offer an apology... More 

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Henry Z, Manager at Courtyard Los Angeles Baldwin Park, responded to this review

Dear Aadierks, We greatly appreciate you taking the time to share your experience with us during your stay. I apologize that our staff did not provide an explanation or properly explain our policy. At this time our Hotel policy prevents us from storing guest’s perishable items in our Hotel’s Main Freezer. Our hotel currently does not have a separate front... More 

Iowa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 27, 2015

We have stayed at this location several times in the past and have always been very happy with our stay. However, this wasn't the case with our stay last weekend........We checked in Friday evening and when showering on Saturday morning, the water was barely lukewarm. The water in the sink was a brown/rusty color when you first ran the water.... More 

Was this review helpful? Yes 1
Henry Z, General Manager at Courtyard Los Angeles Baldwin Park, responded to this review

Dear iowahawkeyefan2, Thank you for taking the time to share you feedback with us. It was very unfortunate that you experienced the lack of hot water during your stay with us. In fact the water pump that pressurizes the tower rooms broke down on Satruday morning and it was quite a challenge to have someone to get it repaired inmediately... More 

Portland, Maine
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2014

Stayed here for the weekend of a family funeral, when everything other hotel was booked solid or cost twice as much. Pleasantly surprised that we had a lovely view of the mountains (ask for that side or you'll be looking at rooftops and parking lot). King room was clean, spacious and comfortable. Nice to have the convenience of a Starbucks/bar/breakfast... More 

Was this review helpful? Yes 1
Fresno, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 18, 2014

Hard to get to hotel from eastbound US 10. Easy to get back on westbound US 10. Hotel was clean, well maintained with no issues in room. Used pool, spa and exercise room. Pool and spa were great, with water at good temps and area clean and inviting. The recumbent bike in the exercise room kept going into "Pause" mode... More 

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Henry Z, General Manager at Courtyard Los Angeles Baldwin Park, responded to this review

Dear Randylee3, We are very pleased with your feedback, thank you for taking the time to share it with us. It is very nice to hear that our valuable guests like you enjoy their time while staying with us. We have shared your comments with our staff. Please keep us in mind when you come back to visit the area.... More 

Ciudad Juarez, Mexico
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 1, 2014

This hotel is Located in the Town center of Baldwin park, has a very nice rooms and friendly staff. Has some good view of the LA, surrounding hills on I-10 freeway. Is always nice if you has in the same building a Starbucks cafe for wakeup in the morning or for enjoy it when you back from business or pleasure... More 

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Henry Z, General Manager at Courtyard Los Angeles Baldwin Park, responded to this review

Hello Cesar7210, Thank you for staying with us and for taking the time to post your comments on this site. We appreciate the time you took out of you busy schedule to do this. I'm glad to hear the Starbucks coffee and the high speed internet access met your business needs. Our Bistro and kitchen staff were very happy to... More 

Yucca Valley, California
Top Contributor
51 reviews 51 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

Stayed on a saturday night hotel was booked out due to the 1d concert at the rose bowl but it was still close enough to the venue Very quiet staff was awesome and they have starbucks coffee close to restaurants walmart etc shopping

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Henry Z, General Manager at Courtyard Los Angeles Baldwin Park, responded to this review

Dear Tom H., Thank you for taking the time to share your experience with the Courtyard Los Angeles Baldwin Park. I'm glad to hear that you enjoyed your stay with us. You are a valued customer and everything we do is aimed at providing you with an excellent hotel experience. We would love to see you again in the near... More 

Chico, California, United States
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 17, 2014

Basic Courtyard rooms and very clean. Convenient to the EAST side of the County..... and also relatively quick (reverse commute) to the Ontario airport. I am a returning guest and consistently find the Breakfast Bistro crew as VERY slow.... and sometimes the orders are incorrect. I've observed some customers simply cancel their order because they can't wait any longer. Not... More 

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Henry Z, Manager at Courtyard Los Angeles Baldwin Park, responded to this review

Dear Peter D., We appreciate the time you took to provide your feedback to us. Your satisfaction is our number one prioriy, I'm sad to hear that your experience at the Bistro was not the best. I will share your comments with my staff and use the opportunity to provide more training to them. Please keep us in mind for... More 

Foster City, California
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 11, 2014

Bed was comfortable and our room was clean. I would have given a 5 star if the ice box was cleaned. I also like it that the hotel no longer put stuff in the fridge. It is now left clean and empty which is very considerate of them.

Was this review helpful? Yes 1
Henry Z, General Manager at Courtyard Los Angeles Baldwin Park, responded to this review

Dear Cathy R, Thank you for stay at the Courtyard by Marriott Baldwin Park. We take great pride in ensuring our guest's satisfaction. Unfortunately, we failed short to meet your expectations on this trip. Our goal is to address your converns so that we can ensure you have an exceptional experience in your next visit. I have shared your feedback... More 

Wonder Lake, Illinois
Top Contributor
74 reviews 74 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed here while visiting jobs all over the LA area. It is convenient to one of the express ways and just far enough back to reduce the road noise so you hardly notice it. There was a great view of the mountains from the rooms that are even, example 820. The rooms stay dark at night. There is minimal ambient... More 

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Henry Z, General Manager at Courtyard Los Angeles Baldwin Park, responded to this review

Dear Jasski, Thank you for taking the time to write a review about our hotel. We appreciate your comments and are very happy to hear that you enjoyed the view to the mountains and our workout room too. We hope you are returning to the Courtyard by Marriott in the near future. It will be our pleasure to be of... More 

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