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Holiday Inn Express Bakersfield

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4400 Hughes Lane, Bakersfield, CA 93304
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Holiday Inn Express Bakersfield
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Holiday Inn Express Bakersfield
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151 reviews from our community

Traveler rating
    44
    70
    27
    7
    3
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45
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Bakersfield
See the most recent reviews
Sacramento
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 15, 2014

Heading back from a long stay in Southern California, and decided to stop for the night. Service was friendly and helpful. The Hotel itself was nicely decorated, and the rooms were clean and comfortable. The only issue we had was check out was at 11:00 and room service was knocking on the door at 8:45. They were very friendly and... More 

Was this review helpful? Yes 1
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear J S, Thank you for staying with us and for taking the time to write us a favorable review! We are delighted to read that overall you had an enjoyable experience and our staff treated you well. We sincerely apologize that your stay was interrupted by our housekeeping staff. We will be sure to forward your comments to our... More 

Napa, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 14, 2014

We wanted to break up our drive from northern California to Los Angeles so we picked this hotel right off of highway 99. Very nice hotel, clean and comfortable. The staff was super friendly and helpful with helping us find a restaurant for dinner and then a Starbucks in the morning. I just noticed this hotel's address is listed as... More 

Was this review helpful? Yes
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Thank you Patty567 for the wonderful review for our sister hotel, Holiday Inn Express & Suites, which is located off Buck Owens Blvd! We are happy to forward your feedback to our colleagues and we hope to welcome you again in Bakersfield in the near future. More 

South Africa
Top Contributor
101 reviews 101 reviews
36 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed October 18, 2014

Stayed only one night while driving between Los Angeles and San Francisco. The room was clean and the bed comfortable. Strangely, breakfast was not included and had to be ordered off a menu which diminished the value of the offering somewhat.

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IHGCare, Guest Relations Manager at Holiday Inn Express Bakersfield, responded to this review

Dear Nomad422, Thank you for being an IHG Rewards Club Gold member and for your feedback on your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an... More 

Maryland
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 1, 2014 via mobile

Great stay from the minute we walked in the door. Wonderful, clean spacious room and delicious free breakfast.friendly staff. Would stay here again.close to restaurants and shopping. Try the Crystal Palce across the street, fun time

Was this review helpful? Yes
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear Bickie, Thank you for sharing your thoughts and experiences regarding your stay with our sister hotel, Holiday Inn Express & Suites, 3001 Buck Owens Blvd, Bakersfield, CA 93308. We will defiantly forward your kind words to our colleagues. We hope to be able to accommodate you on your next trip to Bakersfield! Warm Regards, Michelle Diaz Front Desk Manager... More 

Santa Rosa, California
Top Contributor
73 reviews 73 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 30, 2014

Our experience at this hotel was excellent. The staff could not have been more helpful. Our room was clean and comfortable. The location is near the freeway and easy to find and it is easy to enter their parking lot which isn't always the case when traveling. In the morning we had an excellent breakfast with the pleasant surprise that... More 

Was this review helpful? Yes
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear los_companeros, We are delighted to hear that you enjoyed your stay with us at Holiday Inn Express Bakersfield. Thank you very much for your positive remarks regarding our staff and hotel amenities. We are ecstatic that we left such a good impression with you! Thank you again for the wonderful posting. It was a pleasure to have you as... More 

san francisco
Top Contributor
77 reviews 77 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 12, 2014

I've been coming here for years for my commutes from San Francisco and Los Angeles where the property has become tired and worn and ugly decor (not HIX lobby design). I was so happy to see the total change. Very nice lobby and nicer breakfast room. HIX must be trying to demand that all of their properties keep up with... More 

Was this review helpful? Yes
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Thank you LARRY W for your loyalty and for taking the time to share your hotel experience with us! While I"m happy you found our newly renovated rooms to your liking, I'm sorry that our breakfast options was not sufficient to your needs. Your feedback is greatly appreciated, I will definitely share your comments with my management team. Thank you... More 

1 review
5 of 5 stars Reviewed August 20, 2014

Tom, at the desk, made us feel welcome. His attitude and sense of humor added to our stay. We were only there one night and enjoyed the entire experience. His welcome and and helpful information made us feel like appreciated guests!

Was this review helpful? Yes
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear ann M, We appreciate you taking time to provide as positive review. It's a pleasure to receive nice comments regarding our staff and services. We are delighted to read that you enjoyed every aspect our services. Thank you again for stay with us and we look forward to seeing you next time you are in Bakersfield! More 

Pacific Grove, California
Top Contributor
52 reviews 52 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 2, 2014

Enjoyed my stay here. Room was comfortable and large. Staff was friendly and polite. One negative about the room was the proximity to the freeway. You could hear cars in the room. On the other hand, it was located convenient to the freeway and local entertainment. A good positive on the Room was the pool area and barbecue area. They... More 

Was this review helpful? Yes 1
Prescott Valley, Arizona
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 8, 2014

We stopped here on a whim and was worried that we weren't going to be able to get a room and I was exhausted from driving all day. They had a room for us. The staff was great. The room was nice. We did have a noisy walker in the room above us but we were so tired...once we were... More 

Was this review helpful? Yes
Madera, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

This was one of the best visits I have ever had in Bakersfield thanks to this hotel..Stayed for 3 nights...Great rooms... Great staff-very helpful and informative...Very clean place...Carpets in elevators need to be redone...The breakfast was excellent...lots of variety...Will stay here again...

Was this review helpful? Yes 1
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