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Holiday Inn Express Bakersfield

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4400 Hughes Lane, Bakersfield, CA 93304
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1 room 1 adult
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Holiday Inn Express Bakersfield
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176 Reviews from our TripAdvisor Community

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Erbil, Iraq
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Don't expect luxury / but the basics are covered. Spacious room - good beds and nice bath. Breakfast - I would have expected more instead of self service. Very annoying to have cleaning knocking on your door at 9 am Saturday morning!! So only three stars.

Helpful?
Thank Nanna Z
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear Nanna, Thank you for taking the time to write a review of your recent stay. I am pleased to know that you found our rooms to be spacious and comfortable. On the other hand, allow me to apologize for inconvenience you may have experienced with housekeeping services. Although you only found our hotel at its average best, your comments... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good value for the location. We asked for a quiet room and we got it. Bed was comfortable and the room was exceptionally clean with a nice modern decor. The breakfast included hot choices. It could have included more fruit choices.

Helpful?
Thank Ken V
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Thank you Ken V for taking the time to share your recent hotel experience with us. We greatly appreciate your positive review. We are delighted to read that you were satisfied with our services! Thank you again for staying with us and we hope to see you back on your next trip to Bakersfield. Sincerely, Michelle Diaz Front Office Manager More 

Anchorage, Alaska
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

Front desk staff was so kind and accommodating. Rooms were large and bed was extra comfy. Looks like it has recently gone thru a remodel? Fridge, microwave, and coffee maker are nice added bonuses. There was some noise thru the doors when I first checked in, but that seemed to die down before bed. Would definitely stay here again!

Helpful?
Thank April M
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

We stayed a night in Bakersfield on our way from Utah to San Francisco (the scenic route due to snow...). We wanted a nice, relaxing night, so we upgraded to a room with a jacuzzi. We got way more than we expected! The room was super comfy, the bed was perfect, and the jacuzzi...well, life doesn't get any better than... More 

Helpful?
Thank Alita32
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear Alita32, We are grateful for your honest feedback regarding your recent stay with us! Your positive remarks about our hotel are highly appreciated. Our staff strives to provide the best customer service and their first priority is to ensure that every guest feels welcomed! I will definetly pass on your wonderful comments to my staff! Thank you again for... More 

orange county, california
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 1, 2015

We arrived late at the hotel, around 1:30 a.m. the front desk was kind enough to allow us a late check out. The hotel is practically the only thing on the small street. BUT, right off the freeway. Once you get off this little street, there are places to eat, fast food and a few sit down places. The hotel... More 

Helpful?
Thank swannystar
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear Swannystar, Thank you so much for providing us with such valuable feedback on your recent stay with us at Holiday Inn Express Bakersfield. We are delighted to hear that your stopover was enjoyable and that our staff was accommodating. We will let our staff know about your compliments.. Thank you again for staying with us and we look forward... More 

Escondido
Level Contributor
207 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
3 of 5 stars Reviewed November 5, 2015

We are Platinum members of the Priority Club. We wrote ahead to the hotel a coupe of minimal requests (towels, pillows quiet room). On check in we were given a standard room (expected upgrade), #410. the room had been smoked in so we went back for a replacement (this is really rare for us) as neither of us smoke and... More 

Helpful?
Thank ranles76
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear, ranles76 Thank you for being an IHG Rewards Club Platinum member and for staying with us at Holiday Inn Express Bakersfield. We are committed to providing our guests with the quality services and facilities. We sincerely regret we fell short of our goal in this instance.We appreciate your taking the time to advise us of your dissatisfaction by sending... More 

Tunkhannock, Pennsylvania
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 4, 2015 via mobile

I have stayed at this hotel before ,during and now after the renovation. The location is poor. I actually booked here inadvertently I normally wouldn't stay here. The renovation has helped but it still has a dated feel. Rooms are dark and dingy feeling. There is a odor about the halls and general areas that will not go away. The... More 

Helpful?
Thank nickt514
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear Nickt514, Thank you for taking the time to share your hotel experience on Tripadvisor. We take our guests comments very seriously and we strive to provide a great hotel experience. We sincerely apologize that we did not meet your expectations druing your recent stay. Your comments has been forwarded to the hotel management for further review. Once again, thank... More 

Jerusalem, Israel
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 1, 2015

The hotel was renovated recently and looks very good, from the public areas to the hallway and the rooms and the breakfast area.. Rooms are very comfortable, with a desk, Wi-Fi, excellent beds and the bathrooms have the amenities of a 4 stars hotel. I was surprised to find body lotion and a very good quality of soap. Breakfast was... More 

Helpful?
Thank David A
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear David, Thank you for the wonderful review. It is always a pleasure to get such amazing feedback from our guests. We are thrilled to read that you enjoyed our hotel amenities and you found our breakfast generous and delicious. Thank you again for taking the time for posting a TRIPADVISOR review. Your feedback is valuable to us. Best Regards,... More 

Level Contributor
194 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

We checked in late...clean comfortable rooms. Average size. Serves a hot and cold breakfast, Outdoor swimming pool. Lots of parking. Easy access to Highway 99..Very Friendly staff.. good prices..worth a stay if you are in town.

Helpful?
1 Thank Karen1616
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear Karen1616, Thank you for choosing to stay at our hotel. We are greatly appreciate your 4-star review. We pleased to hear that we met your expectations and that you enjoyed our hospitality. Thank you again for your feedback and we look forward to your next visit. More 

Marlborough, United Kingdom
Level Contributor
168 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed October 1, 2015

We stayed here for one night on the way from Sequioa to Palm Springs. Hotel was truly fine and very polite and helpful, friendly staff. Made the mistake of walking out for dinner. Got asked four times in the space of 100 yds if we had any spare change. Felt quite intimidated. Some of the guests at breakfast seemed equally... More 

Helpful?
Thank Peter D
michellehiex, Front Office Manager at Holiday Inn Express Bakersfield, responded to this review

Dear Peter D, First, I would like to thank you for staying with us at Holiday Inn Express Bakersfield. We greatly appreciate your sincere review regarding our hotel and surrounding area. We are pleased to read that you enjoyed our hotel services and that you found our staff to be helpful and friendly. I will be forward your comments regarding... More 

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