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BEST WESTERN Heritage Inn

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253 Trask Street, Bakersfield, CA 93314-9756
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BEST WESTERN Heritage Inn
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BEST WESTERN Heritage Inn
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121 reviews from our community

Traveler rating
    34
    34
    21
    22
    10
See reviews for
44
28
12
14
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Redding, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The room had everything needed for a nights stay. Very pleasant room. It was roomy and clean. Sorry the pool was empty but I'm sure that was in consideration of the drought. The breakfast was a little scant, but served its purpose.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Super clean, beautifully decorated, and very friendly staff, plush bedding,the whirlpool was Devine, It was easy to find and check in, with breakfast included, will definitely be staying again and again

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La Habra Heights, California!
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I was too tired to drive all the way home from vacation. We were scoping hotels in Bakersfield. Once we pulled off the freeway my son suggested we try the Best Western right off the highway as opposed to driving 30 minutes into town. We were pleasantly surprised. Extremely clean, modern rooms. Newly painted, microwave and refrigerator in room. Comfortable... More 

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Napa, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This Best Western was good enough for a two night stay. We tried this one out as our stay a year ago at the BW Crystal Palace don't provide a comfy bed. If you want some place convenient to I-5, this is right off the exit, though it's about a 20min drive east to get into town. Room was clean... More 

Was this review helpful? Yes 1
DilipPatel0265, General Manager at BEST WESTERN Heritage Inn, responded to this review

To DinoWhite: Thank you for taking the time to write a review about your most recent stay with us. Sorry for the small breakfast area, but we are glad you were still able to get some food and find someplace to sit and relax. Thank you, also, for giving details about your stay so that future guests know what to... More 

Palo Cedro, California
1 review
2 of 5 stars Reviewed 1 week ago

We usually stay at Holiday Inn or Mariott hotels but this was what was available where we needed to stop on our trip from Redding to LA. The lady was nice enough at check in at 1:30 am but no bathroom in the lobby was a problem after driving so far. Beds were like a saddle and noisy with trucks... More 

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DilipPatel0265, General Manager at BEST WESTERN Heritage Inn, responded to this review

To Cherir1130: We apologize for the outside noise and for a not so comfortable rest. Unfortunately the outside noise we cannot control and as for the beds and fans, we will look into something suited for a better, quitter, and more comfortable nights rest. We are sorry again for the inconvience. Sincerely, GM More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a long drive we needed a bed for the night, we stayed here and was impressed, comfy beds and a great clean room, excellent wifi and a breakfast thrown in also, breakfast was great ! Would highly recommend this hotel, staff were helpful and honest especially Susie

Was this review helpful? Yes 1
DilipPatel0265, General Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you very much for the compliments towards our hotel and staff! We hope to see you again soon for your next visit. Sincerely, Dave Patel More 

Glendale, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is very nice. Check-in was efficient and very polite. The room was clean and comfortable. Susie, the manager, was quite accommodating when, three days later, we stopped back to see if, by chance, we could find a memory foam pillow that we had inadvertently left. She was very helpful and looked in more than one place to locate... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DilipPatel0265, General Manager at BEST WESTERN Heritage Inn, responded to this review

Sharon C: Thank you for taking the time to fill out our survey and for your kind words and compliments towards our front desk clerk Susie. We are glad you had enjoyed your stay and that you found your memory foam pillow. Please choose to stay with us again for your future travels, thank you again. Sincerely, Dave Patel More 

California
Top Contributor
85 reviews 85 reviews
78 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We normally stay at hilton properties but trying to find a hotel between LA and San Francisco is tough. This hotel happened to be about roughly 2.5 hours from LA basin making the trip split in half. The hotel is located right by the 5-Freeway. We found the rooms clean but the noise was loud. You are close to the... More 

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DilipPatel0265, General Manager at BEST WESTERN Heritage Inn, responded to this review

To Trekkersocal: Thank you for your review and honest opinion of our hotel and it's accommodations. Unfortunately the noise is out of our control but hopefully there is something else better that we can do for you the next time you stay with us. Again thank you and we hope to see you soon. Sincerely, Dave Patel More 

Independence, Missouri
Top Contributor
55 reviews 55 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I tried finding the Best Western Crystal Palace, GPS didn't find it, I then found a 2nd Best Western, it smelled so I left and found this last one. It's an old hotel with outside entrances, ice machine in the parking lot, room did not smell good at all, no extra outlets to charge phone without unplugging lamps.

Review collected in partnership with Best Western

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DilipPatel0265, General Manager at BEST WESTERN Heritage Inn, responded to this review

Dear lovetotravelmore, Sorry for a not so pleasant visit to our hotel. We apologize that it was not up to your standards and hope that we can make it a much more better stay the next time you choose to stay with us. More 

Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2015

Reasonable price, good breakfast, and great room. I especially appreciated the bathroom with its upgraded tile, new shower curtain and handy ledge for shampoo, etc. It's such a little thing but so much appreciated when other properties do not include this. Susie handled the check-out and was personable and friendly. Nice ending to a nice stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
DilipPatel0265, General Manager at BEST WESTERN Heritage Inn, responded to this review

To: michaelmW8512EU, Thank you for taking the time to fill out our survey and for your kind words. We are glad that you have noticed the little upgrades/renovations that have taken place on our property and our rooms. Also, thank you for the compliment towards our front desk clerk Susie, she will be notified of your kind words. Thank you... More 

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21 photos of this hotel

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