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Bakersfield Marriott at the Convention Center

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801 Truxtun Ave., Bakersfield, CA 93301
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Bakersfield Marriott at the Convention Center
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Bakersfield Marriott at the Convention Center
Bakersfield Marriott at the Convention Center
Bakersfield Marriott at the Convention Center
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238 reviews from our community

Traveler rating
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    47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Camarillo, California
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Over the past two years I have stayed at the Bakersfield Marriott at the Convention Center hotel many times on business. At every stay I always had clean and conformable rooms although nothing was exceptional about them. However, the service from the staff was always great. If I ever had a problem it was fixed in minutes. Also, despite being... More 

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Sacramento, California
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked here because we were attending a concert at Rabobank Arena, and it is literally right next door. The convenience was the deciding factor in booking, but we would stay again based on the fact that the rooms are clean and comfortable (if a wee bit down at heel), and that the staff are very kind and helpful. We... More 

Was this review helpful? Yes 1
Carlos N, General Manager at Bakersfield Marriott at the Convention Center, responded to this review

Thank you for your review and feedback! We greatly appreciate that you took some time to leave us feedback about your experience! I will make sure to share your comments with the rest of the team! We are glad you enjoyed your stay as well as our close proximity to the concert. I appreciate your kind words on the staff.... More 

Los Angeles, California
Top Contributor
165 reviews 165 reviews
50 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The In-Room entertainment system is great, there is a wide variety of the latest movies to choose from on demand. Our room was clean and what you'd expect from a Marriott hotel. The staff was very friendly and helpful. The gym/fitness center here is above average and very nice. The parking here is free, but it sure would be nice... More 

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Carlos N, General Manager at Bakersfield Marriott at the Convention Center, responded to this review

Hello ConstanTraveler77, Thank you very much for leaving us your feedback here! We know how important having the latest entertainment is these days for travelers I am glad our staff was friendly and helpful during the rest of your stay, I apologize for the unimpressive selections in our breakfast buffet, I will pass along your suggestion to consider the biscuits... More 

Chicago, Illinois
Top Contributor
312 reviews 312 reviews
96 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This property is attached to the Bakersfield convention center- this was my first stay here. The building is quite dated - loud A/C unit in my room, ill-fitted and worn plumbing in the bathroom. Tired carpeting and paint in much need of refurbishment. Room size is quite large and bed very comfortable. Staff are friendly. Good location in downtown Bakersfield... More 

Was this review helpful? Yes 2
Carlos N, General Manager at Bakersfield Marriott at the Convention Center, responded to this review

Hello Dawn Thank you for investing the time to review our hotel and for providing detailed feedback. I know we can fine tune some areas of the operation. It is opportunities like this that we love to take advantage of and continue improving our guest experience. We hope to see you soon when your travels bring you back to Bakersfield.... More 

Los Angeles, California
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is in need of remodel. The hotel with comfortable beds and clean rooms. Convenient downtown location. But had a difficult time finding a parking spot and really can use a remodel. Pros: friendly service, full service with ok restaurant, starbucks in lobby, breakfast. Cons: Dated rooms and Parking

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Carlos N, General Manager at Bakersfield Marriott at the Convention Center, responded to this review

Hello Fernando, I Thank you for taking the time to comment on your recent stay at the Bakersfield Marriott. We appreciate your feedback as it is crucial in our efforts to improve and make your stay more enjoyable, I will review your feedback with the executive team. We look forward to being of service on your next trip to Bakersfield. More 

Swindon
Top Contributor
72 reviews 72 reviews
47 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If there was a good option rating then I would have opted for that but for the reason I will give below I feel rating very good would be misleading to readers of this review. I stayed at this property twice in the last week, one a two night stay the other a one night stay, aweek apart. I was... More 

Was this review helpful? Yes 1
Carlos N, General Manager at Bakersfield Marriott at the Convention Center, responded to this review

Hello Pointscollector, Thank you for choosing our hotel for your accommodations and posting a review about your experiences. I truly appreciate your honest feedback as I’m discussing your feedback with the management team and make the necessary changes to enhance not only your next stay but every guest to come. The encounter that you endured while at our concierge lounge... More 

A TripAdvisor Member
3 of 5 stars Reviewed March 12, 2015

I stay here on business quite regularly. Pros: friendly service, full service with ok restaurant, starbucks in lobby, breakfast buffet(typically not included), large bar and lobby, central location, ample free parking. Cons: ready for a refresh/updating with paint, carpet, bathroom fixtures; thin walls and ceilings resulting in noise, location near railroad tracks means south facing rooms get quite a bit... More 

Was this review helpful? Yes 1
Carlos N, General Manager at Bakersfield Marriott at the Convention Center, responded to this review

I would like to thank you for your incredibly kind review. We could not be happier to hear that you loved our service, and Full service options. We understand how important it is to enjoy a peaceful stay so we are very pleased to inform you that we will begin our first phase of renovation starting with the Patio on... More 

Jupiter, Florida
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 1, 2015

Nice hotel with comfortable beds and clean rooms. Convenient downtown location. But had a difficult time finding a parking spot every night. Adjacent to arena and a shared parking lot is the reason. Serving Starbucks coffee in lobby is a plus. Even at $2.50 a cup.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 27, 2015

This review is purely about their front desk service person named Audrey. I stay at Marriott a lot so I am usually accustomed to professional service. However I did not get it tonight. There was a car parked at the entrance of the parking lot obstructing the fire lane and traffic, and when I told the front desk about towing... More 

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Carlos N, General Manager at Bakersfield Marriott at the Convention Center, responded to this review

Dear Vivlee2015, Thank you for taking the time to review our hotel. Please accept our most sincere apology for the inconvenience you experienced while parking with us. Here at the Marriott we strive to treat all of our guests with the utmost respect and attention that they deserve. Unfortunately, we did not live up to your expectations let alone our... More 

Laguna Beach, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2015

Standard Marriott room and decor. I'm a Elite Platinum Lifetime Marriott Rewards member. Having stayed at many Marriott Hotels (over 900) I was very disappointed in the speed of the internet service. My speedtest actually "timed out" due to the ultra-slow connection. If an internet connection is important, I wouldn't stay here. Drove me crazy. There is a Courtyard in... More 

Was this review helpful? Yes 1
Carlos N, General Manager at Bakersfield Marriott at the Convention Center, responded to this review

Hello Mark J. Thank you for taking the time to tell us like it is in regards to your recent stay at the Bakersfield Marriott at the Convention Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for... More 

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