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Courtyard Bakersfield

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3601 Marriott Drive, Bakersfield, CA 93308
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

We made the reservation over the phone because I wanted to know if the rooms had central air. They said yes, but in-fact they have those wall units. Ours was especially loud. It was like trying to sleep next to a P-51 Mustang. They did allow us to check-in early, but only because the hotel was fairly vacant. That should... More 

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Humble, Texas
Level Contributor
222 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Disappointing stay and not the best location. Night staff needs more training. Called my room three times late at night and woke me from a sound sleep telling me they had a noise complaint. Apparently they never checked out the noise in person since I was sleeping. One call I could understand but three. Really! The front desk staff in... More 

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BFLCHGM, Guest Relations Manager at Courtyard Bakersfield, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. I will share your message with our front desk manager to ensure proper training is communicated and implemented. I apologize for the misunderstanding. Have a wonderful evening and thank you for choosing the Courtyard Bakersfield. Sincerely, Taneka... More 

Travelers are raving about these Bakersfield hotels

1 review
2 of 5 stars Reviewed 1 week ago

Upon my stay there at the Marriott which I have scared that many of times I found myself in disbelief. After booking two weeks in advance and asking for a king bad I was told that first-come was first-served and I am a Marriott rewards member. I have to settle for two queen beds they put me over by the... More 

Was this review helpful? Yes
BFLCHGM, Guest Relations Manager at Courtyard Bakersfield, responded to this review

Dear Vincent, Thank you for taking the time to give us your feedback on your stay here in Bakersfield. I apologize for your experience. Reading you say, "Didn't get the Marriott vibe" was troubling. We are extremely proud to be a part of the Marriott family and have a reputation to uphold. I will share this information with our staff... More 

Uxbridge
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived early and although our rooms were not ready a very friendly receptionist checked us into an upgraded suite so we could leave our luggage while we went off for the afternoon. A big comfortable suite overlooking the pool area. Very clean in all areas. The restaurant area was more cafe style. One young girl was doing her best to... More 

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BFLCHGM, Guest Relations Manager at Courtyard Bakersfield, responded to this review

Good afternoon Ms. Owens, Thank you for taking a moment and answering the survey. It pleasures me to read that you enjoyed your stay and we look forward to giving you exceptional service on your return visit to the Courtyard here in Bakersfield. Have a wonderful day. Thank you, Taneka McNabb Operations Manager Courtyard (Bakersfield) 3601 Marriott Dr. Bakersfield, CA... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

The only complaint...the beds were not comfortable mattresses need to be replaced. Stayed in a ground floor room with two queens. Front desk personnel were very friendly and accommodating. Close access to fwy. We were just passing through for one overnight stay.

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

I'm so glad you enjoyed your stay. Hope to see you again when passing through Bakersfield. More 

Clovis, California
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised by how large the courtyard/pool rooms are for a Courtyard. It is also conveniently located near Highway 99 as well a couple steak restaurants and a fun buffet type pizza fun zone for kids withing walking distance. The only issue is the same issue that pops up at all Courtyards since they switched to the Cafe... More 

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you for staying at the Bakersfield Courtyard. Hope to see you the next time you're in town. More 

Las Vegas, Nevada
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 7, 2015

I had a ground floor room with two beds. The hotel was very clean, as was the room. Two observations - the bathtub was very slippery and Marriott has automatic lights everywhere in the room, so that bathroom light you leave on for that midnight walk to the bathroom, won't be on - a pitch black room is difficult to... More 

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BFLCHGM, Guest Relations Manager at Courtyard Bakersfield, responded to this review

Dear Walt, Thank you for taking the time to share your feedback from your previous stay with us here in Bakersfield. It is our pleasure to provide an exceptional service and strive daily for growth with our performance. It's always wonderful to hear you've enjoyed your stay. Have a great day. We look for your next visit when you come... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

Speedy check in (very thankful for that for our kid was sick on that day) and out. Using room card to enter into the building. Clean room. Extra pillows and towers were in the room as I requested. Lift a bit old. Many eatery near by. My only complain is there is no covered place for me to drop my... More 

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you for choosing the Courtyard for your trip to Bakersfield. I'm so sorry to hear that your child was sick, I hope they are feeling better now. Best Wishes, Jenny Gatlin More 

Las Vegas, New Mexico
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 22, 2015

Could be so much nicer. The grounds are beautiful, the pool area is very nice, but nothing feels accessible. Went for a swim and there was no place to lounge aside the pool. Felt like I was being watched by the management to not "break" anything. Very cold feeling and unwelcoming. The exercise facility is decent and there was a... More 

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you James for choosing the Bakersfield Courtyard. I apologize if your stay was less than perfect, as I have never received comments such as these regarding our staff. I will assure you that was an isolated incident and will look into who might have been working that would have made you feel that way during your stay. Regards, Jenny... More 

Portland, Oregon
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed May 30, 2015

Very clean, nice pool area, and outdoor courtyard, with separate building containing the hot tub. Inside is well maintained, furnishings are modern, tastefully done. Refrigerator (no microwave). Our toilet would flush but not dispose of everything in the bowl. We called front desk, man showed up at our door in 5 minutes. Also brought a cork screw that we had... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for the review and for choosing the Courtyard Bakersfield. More 

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