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Courtyard Bakersfield

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3601 Marriott Drive, Bakersfield, CA 93308
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Courtyard Bakersfield
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134 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Speedy check in (very thankful for that for our kid was sick on that day) and out. Using room card to enter into the building. Clean room. Extra pillows and towers were in the room as I requested. Lift a bit old. Many eatery near by. My only complain is there is no covered place for me to drop my... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you for choosing the Courtyard for your trip to Bakersfield. I'm so sorry to hear that your child was sick, I hope they are feeling better now. Best Wishes, Jenny Gatlin More 

Las Vegas, New Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Could be so much nicer. The grounds are beautiful, the pool area is very nice, but nothing feels accessible. Went for a swim and there was no place to lounge aside the pool. Felt like I was being watched by the management to not "break" anything. Very cold feeling and unwelcoming. The exercise facility is decent and there was a... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you James for choosing the Bakersfield Courtyard. I apologize if your stay was less than perfect, as I have never received comments such as these regarding our staff. I will assure you that was an isolated incident and will look into who might have been working that would have made you feel that way during your stay. Regards, Jenny... More 

Portland, Oregon
Top Contributor
107 reviews 107 reviews
18 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very clean, nice pool area, and outdoor courtyard, with separate building containing the hot tub. Inside is well maintained, furnishings are modern, tastefully done. Refrigerator (no microwave). Our toilet would flush but not dispose of everything in the bowl. We called front desk, man showed up at our door in 5 minutes. Also brought a cork screw that we had... More 

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for the review and for choosing the Courtyard Bakersfield. More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 13, 2015

This hotel has high star ratings but it's average and that's okay. I would stay there again. We stayed overnight as we attended a local concert. Very conveniently located, easy in and out, clean and neat, friendly staff and lovely garden/pool view. We called front desk and housekeeping twice and had to leave voicemails but never received call back !!

Was this review helpful? Yes 1
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for choosing the Bakersfield Courtyard. I would like to apologize for not getting a call back from Housekeeping and will look into the situation with their phone. Please let me know if there is anything else we can help you with in the future. Jenny Gatlin Bakersfield Courtyard More 

Longview, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 23, 2015

There is only two good things about this hotel 1. The service is very good. 2. The rooms are remodled and that's it. The hotel looks like a motel on the outside. When you enter the hall where the elevator is it smells like someone took a dump and didn't flush for over a year. They said the whole hotel... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you CM for the couple of nice things you found at our hotel. I'm sorry you didn't like our town, and that is the first time I'm hearing of the hotel smelling as you described. Best wishes for your future travels. Jenny Gatlin General Manager More 

Grants Pass, Oregon
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 18, 2015

We stayed at the Courtyard by Marriott for only one night. It was a great place, very clean, easy access, and quiet. They have this new restaurant in the lobby at Courtyard's these days, and we didn't think we would like it much. There was a number of people ordering when we did, and I expected it to take a... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

I'm so glad you chose to stay with us at the Bakersfield Courtyard, and you were pleased with the Bistro in the morning. Please join us again if ever in the area. Jenny Gatlin General Manager More 

Sacramento, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 17, 2015

Arrived at 10:30 in the evening to get sleep from a road trip. Walked in to a large group of older women, dressed up in glittery finery - SINGING. I should have turned around and left. I asked the front desk if these people were staying at this location and she informed me that a singing convention was in town.... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

I apologize for any inconvenience and will look into the situation with not refunding your stay. Please contact me at jenny.gatlin@marriott.com so that I have your email and I can reply to you at a later date. Jenny Gatlin General Manager More 

Washington DC, District of Columbia
Top Contributor
146 reviews 146 reviews
33 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed April 16, 2015

This was a really nice Marriott! It looks new or remodeled and I love the décor. The front desk staff were really nice and friendly, the beds were comfy, the room was a good size, and everything was clean! We really didn't get out an explore Bakersfield but I'm guessing this hotel is as convenient to everything as you can... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for staying with us at the Bakersfield Courtyard. Our Front Desk IS great and loves what they do, thank you for the great comments. Regards, Jenny Gatlin General Manager More 

San Jose, CA
Top Contributor
56 reviews 56 reviews
22 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed April 9, 2015

Stayed here on the way from Riverside to Stockon. Very convenient to highway 99. Workout facility had two treadmills and one elliptical and some free weights. Jacuzzi was nice but water not very hot. Bed is so comfortable. There are many places to eat nearby. Costco is across the street. Grabbed coffee from Bistro in AM not cheap but great... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for staying with us and I'm so glad you enjoyed your stay. Hope to see you again the next time your in Bakersfield. Jenny Gatlin General Manager More 

Sancerre, France
Top Contributor
133 reviews 133 reviews
43 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 8, 2015

Next to other similar hotels in Bakersfield, Courtyard is nicely located not far from several restaurants (Black Angus steak house, etc.) and the freeway. Check in was quick and efficient. Room was large, wifi worked perfectly and was free.

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for choosing the Bakersfield Courtyard. I'm so glad you enjoyed your stay and look forward to seeing you again if you are in town. Jenny Gatlin General Manager More 

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