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Courtyard Bakersfield

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3601 Marriott Drive, Bakersfield, CA 93308
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1 room 1 adult
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Courtyard Bakersfield
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154 Reviews from our TripAdvisor Community

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Oxford, PA
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We went to the cafe for a drink and asked for a Margarita. The server did not appear to know whether they could make a margarita. This, despite the fact that these drinks are listed on the menu. We then change strategy and asked for two different types of white wine, both of which are listed on the menu. She... More 

Helpful?
Thank Kellie A
BFLCHGM, Guest Relations Manager at Courtyard Bakersfield, responded to this review

Good afternoon, Thank you for your most recent stay at our hotel here in Bakersfield. We try to cross train associates so they can be knowledgeable in different departments and in this case the Bistro. I apologize that our front desk staff in training at the Bistro was uninformative. I will ensure our training methods in place are more efficient.... More 

Washington
Level Contributor
179 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 1, 2016

Came in early to watch sports event on TV. Terry gave us a very nice room but rest on hotel mostly shut down. We were disappointed that the Bistro was closed and there was no evening coffee in the lobby! Help said because of water shortage! No breakfast until 7 AM. Not up to Marriott standards! Noisy heater in bedroom!

Helpful?
Thank Dick292
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Happy New Year Dick292! Thank you for choosing the Bakersfield Courtyard for your latest trip to Bakersfield. As with the rest of the Courtyards, complimentary coffee is located in your room, while Starbucks is in the lobby for purchase. I apologize if there was a miscommunication, as you can always get Starbucks even if the Bistro is closed. More 

Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 17, 2015

To be fair, since the battery's only a backup to their smoke detectors and there's 120V tied into them the rooms are still safe and still within code. However, I did not appreciate having to wait half an hour for housekeeping to come over only to not come in with a 9V battery just before I'm heading to bed (seriously,... More 

Helpful?
2 Thank frumply
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you for your concern and will look into the age of the batteries. More 

Long Beach
Level Contributor
174 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed October 7, 2015

My wife and I drove up to Bakersfield as a halfway point to visit our son who attends college in Merced, California. The Courtyard is a great choice among the many hotels in the area for this reason alone for us. Most of the others offer breakfast included with your stay, and as such attract the large sports teams, families... More 

Helpful?
Thank Kenneth Q
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 2, 2015 via mobile

We stayed on October 1st. We were very pleased with the handicapped accessible room. Beds were comfortable, room and hallways very clean. Exterior windows were in need of being clean. As I was getting ready to load luggage, I was told by another guest that I should check car doors because their truck lock had been damaged by attempted entry.... More 

Helpful?
Thank Sherry D
Redondo Beach, California
Level Contributor
199 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed September 30, 2015 via mobile

I stayed here for the first time on Sat. 09/26/2015 with a local friend. We had a King sized bed and it was comfortable - we had a great time enjoying the pool and hot tub. FIVE CLAWS UP!!!!! Thanks for reading my review. Joe G. Bear - Redondo Beach, CA

Helpful?
Thank goriajk
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

I'm so glad you enjoyed your stay and our beds, we get compliments often. Hope to see you again at Courtyard if ever in Bakersfield again. Regards, Jenny Gatlin General Manager More 

Denham Springs, Louisiana
Level Contributor
517 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
4 of 5 stars Reviewed September 25, 2015 via mobile

Staff was courteous, friendly and helpful. Be mindful that the rooms do not connect between to two 3-story towers. Rooms are very clean and comfortable. TV is 40 had flat screen - nice touch. AC was a little loud and the shower/tub could use a little updating, but it was very nice. It's quiet and there's lots of parking.

Helpful?
Thank LSUTraveller
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you LSUTraveller for staying with us while in Bakersfield. Hope the rest of your trip was as nice as you had it here. Best Wishes, Jenny Gatlin General Manager More 

Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed September 25, 2015

This is your average Courtyard, bathroom tub is very dated and had a gritty bottom from where a non skid mat had been taken up you could tell plus it was a OLD ceramic tub and a ring had developed around it, and it was not scrubbed clean. The ironing board cover was worn and stained terribly it needs to... More 

Helpful?
Thank Amie C
BFLCHGM, Manager at Courtyard Bakersfield, responded to this review

Dear Amie C, thank you for taking the time to write a review on your most recent stay. I'm sorry to hear the room was not cleaned to your standard as well as arriott's sandards. I will ensure the correct deparments are contacted to make sure these items are no longer an issue. On a brighter note, Thank You for... More 

Valley Springs, California
Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed September 22, 2015

Just needed a place for the night but the hotel was great. I wasn't sure if I was going into a restaurant or the lobby. Drove around the hotel looking for a registration sign. Staff was really helpful in getting me a soda when I followed signs to a non existing vending machine. The room was large and comfortable and... More 

Helpful?
Thank Want2seeall
BFLCHGM, Guest Relations Manager at Courtyard Bakersfield, responded to this review

Thank you for taking the time to give us your feedback. Your experience here at our hotel is very important to us. I am very happy read you had a great stay and will be returning. Have a wonderful day. Best regards, Taneka McNabb Operations Manager More 

California
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 22, 2015

We found the Courtyard a great place to stay. Our room was very clean, comfy bed and pillows, great staff. Enjoyed having the Bistro Café in the lobby area to pick up something to eat. The lobby was a pleasant place to visit with friends. The grounds are very nice with several areas to enjoy, including a pool area. We... More 

Helpful?
Thank Carmel67
BFLCHGM, Guest Relations Manager at Courtyard Bakersfield, responded to this review

You are a valued guest and it brings us joy to hear you were pleasantly surprised. I hope you meet you on your next stay in Bakersfield. Take care. Best wishes, Taneka McNabb Operations Manager More 

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