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Courtyard Bakersfield

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3601 Marriott Drive, Bakersfield, CA 93308
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Courtyard Bakersfield
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a ground floor room with two beds. The hotel was very clean, as was the room. Two observations - the bathtub was very slippery and Marriott has automatic lights everywhere in the room, so that bathroom light you leave on for that midnight walk to the bathroom, won't be on - a pitch black room is difficult to... More 

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Kuala Lumpur, Malaysia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Speedy check in (very thankful for that for our kid was sick on that day) and out. Using room card to enter into the building. Clean room. Extra pillows and towers were in the room as I requested. Lift a bit old. Many eatery near by. My only complain is there is no covered place for me to drop my... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you for choosing the Courtyard for your trip to Bakersfield. I'm so sorry to hear that your child was sick, I hope they are feeling better now. Best Wishes, Jenny Gatlin More 

Las Vegas, New Mexico
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 22, 2015

Could be so much nicer. The grounds are beautiful, the pool area is very nice, but nothing feels accessible. Went for a swim and there was no place to lounge aside the pool. Felt like I was being watched by the management to not "break" anything. Very cold feeling and unwelcoming. The exercise facility is decent and there was a... More 

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you James for choosing the Bakersfield Courtyard. I apologize if your stay was less than perfect, as I have never received comments such as these regarding our staff. I will assure you that was an isolated incident and will look into who might have been working that would have made you feel that way during your stay. Regards, Jenny... More 

Portland, Oregon
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed May 30, 2015

Very clean, nice pool area, and outdoor courtyard, with separate building containing the hot tub. Inside is well maintained, furnishings are modern, tastefully done. Refrigerator (no microwave). Our toilet would flush but not dispose of everything in the bowl. We called front desk, man showed up at our door in 5 minutes. Also brought a cork screw that we had... More 

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for the review and for choosing the Courtyard Bakersfield. More 

Los Angeles, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 13, 2015

This hotel has high star ratings but it's average and that's okay. I would stay there again. We stayed overnight as we attended a local concert. Very conveniently located, easy in and out, clean and neat, friendly staff and lovely garden/pool view. We called front desk and housekeeping twice and had to leave voicemails but never received call back !!

Was this review helpful? Yes 1
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for choosing the Bakersfield Courtyard. I would like to apologize for not getting a call back from Housekeeping and will look into the situation with their phone. Please let me know if there is anything else we can help you with in the future. Jenny Gatlin Bakersfield Courtyard More 

Longview, Texas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 23, 2015

There is only two good things about this hotel 1. The service is very good. 2. The rooms are remodled and that's it. The hotel looks like a motel on the outside. When you enter the hall where the elevator is it smells like someone took a dump and didn't flush for over a year. They said the whole hotel... More 

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you CM for the couple of nice things you found at our hotel. I'm sorry you didn't like our town, and that is the first time I'm hearing of the hotel smelling as you described. Best wishes for your future travels. Jenny Gatlin General Manager More 

Grants Pass, Oregon
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 18, 2015

We stayed at the Courtyard by Marriott for only one night. It was a great place, very clean, easy access, and quiet. They have this new restaurant in the lobby at Courtyard's these days, and we didn't think we would like it much. There was a number of people ordering when we did, and I expected it to take a... More 

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

I'm so glad you chose to stay with us at the Bakersfield Courtyard, and you were pleased with the Bistro in the morning. Please join us again if ever in the area. Jenny Gatlin General Manager More 

Sacramento, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 17, 2015

Arrived at 10:30 in the evening to get sleep from a road trip. Walked in to a large group of older women, dressed up in glittery finery - SINGING. I should have turned around and left. I asked the front desk if these people were staying at this location and she informed me that a singing convention was in town.... More 

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BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

I apologize for any inconvenience and will look into the situation with not refunding your stay. Please contact me at jenny.gatlin@marriott.com so that I have your email and I can reply to you at a later date. Jenny Gatlin General Manager More 

Washington DC, District of Columbia
Level Contributor
146 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed April 16, 2015

This was a really nice Marriott! It looks new or remodeled and I love the décor. The front desk staff were really nice and friendly, the beds were comfy, the room was a good size, and everything was clean! We really didn't get out an explore Bakersfield but I'm guessing this hotel is as convenient to everything as you can... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for staying with us at the Bakersfield Courtyard. Our Front Desk IS great and loves what they do, thank you for the great comments. Regards, Jenny Gatlin General Manager More 

San Jose, CA
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed April 9, 2015

Stayed here on the way from Riverside to Stockon. Very convenient to highway 99. Workout facility had two treadmills and one elliptical and some free weights. Jacuzzi was nice but water not very hot. Bed is so comfortable. There are many places to eat nearby. Costco is across the street. Grabbed coffee from Bistro in AM not cheap but great... More 

Was this review helpful? Yes
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review

Thank you so much for staying with us and I'm so glad you enjoyed your stay. Hope to see you again the next time your in Bakersfield. Jenny Gatlin General Manager More 

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