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Palm Garden Inn & Suites

2620 Buck Owens Blvd, Bakersfield, CA 93308 (Formerly Crystal Palace Inn & Suites)
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Palm Garden Inn & Suites
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Palm Garden Inn & Suites
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400 reviews from our community

Traveler rating
    95
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fresno, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

We had left a speaker to our phone in the room and they called within a few hours of checking out to let me know. I was very impressed with Curtis taking the extra step to call me and arrange to get it returned to me. I appreciate this kind of customer service. Good value for price paid for room... More 

Was this review helpful? Yes 1
Bay Area, California
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 10, 2015

This was the "Best Western Crystal Palace Inn & Suites" until the motel chain sold-out to private ownership and it was renamed: "Palm Garden Inn & Suites" just last month. We stayed there in October '14 when it was B/W property, and when we went back early March of 2015 it had changed ownership, presumably because the place is in... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2015

I had quite a shock trying to book a room here in mid-January. For many, many years this was a Best Western property but the owners decided to go it alone or with a new franchise 'yet to be determined'. Because of this, Crystal Palace was not on the Best Western website. At first I believed that there was a... More 

Was this review helpful? Yes 3
clayton,california
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 6, 2015

This property was always our go to both as a Best Western and proximity to the Crystal Palace. However when we arrived we were told they were no longer a Best Western. It's a good value and you get a regular breakfast at the adjoining restaurant. Property needs a face lift outside and some TLC in the rooms date and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lancaster, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 8, 2015

This hotel used to be a Best Western but no longer after 1/4/14. I stay here because they give me a good rate. It is nothing special. It is an average hotel in an average city in a little less than average part of town. However, it is right next to the freeway so you can get to other parts... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Prescott, Arizona, United States
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 3, 2015

On a trip to Santa Rosa broke up the trip with over night at this place clean friendly nice hot tub dog had a place to walk restaurant near by walking distance fancy Buck Owens theater block away breakfast bar it is what it is nothing special but ok would stop again if still a BW.

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Visalia, California
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 2, 2015

Stayed here for New years eve. Walked to the Crystal Palace, very convenient. Room was large and clean. Check in was a breeze,and staff very helpful. Did not get up in time for the breakfast. the Hotel will not be a Best Western property after January 4th, Management will be the same.

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bakersfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 1, 2015

Hotel room was okay -- missing a microwave and needed more bath towels; no breakfast buffet -- breakfast was made to order and they got it wrong; tiny glass of range juice (made for a kid -- not an adult)

Review collected in partnership with Best Western

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San Francisco
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2014

We stay here going home from Tempe to San Francisco. This was our 3rd time...Great for the price.....Good access to food in the area. Good beds....Nice spa in the warmer weather. Right off the freeway at 99 and 58.

Review collected in partnership with Best Western

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Oglethorpe, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

extremely unprofessional staff. check in /out was a nightmare which included many calls/faxs due to it being an emergency situation as I was broke down on business trip 1700 miles from home. The complimentary breakfast was provided but you were charged extra if you ate over their limit. Their shuttle service was very limited as was the knowledge of the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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