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Crystal Palace Inn & Suites

2.5 of 5 2620 Buck Owens Boulevard, Bakersfield, CA 93308 (Formerly Best Western)
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Crystal Palace Inn & Suites
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Crystal Palace Inn & Suites
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396 reviews from our community

Traveler rating
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    86
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    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lancaster, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel used to be a Best Western but no longer after 1/4/14. I stay here because they give me a good rate. It is nothing special. It is an average hotel in an average city in a little less than average part of town. However, it is right next to the freeway so you can get to other parts... More 

Review collected in partnership with Best Western

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Prescott, Arizona, United States
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On a trip to Santa Rosa broke up the trip with over night at this place clean friendly nice hot tub dog had a place to walk restaurant near by walking distance fancy Buck Owens theater block away breakfast bar it is what it is nothing special but ok would stop again if still a BW.

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Visalia, California
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for New years eve. Walked to the Crystal Palace, very convenient. Room was large and clean. Check in was a breeze,and staff very helpful. Did not get up in time for the breakfast. the Hotel will not be a Best Western property after January 4th, Management will be the same.

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bakersfield, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel room was okay -- missing a microwave and needed more bath towels; no breakfast buffet -- breakfast was made to order and they got it wrong; tiny glass of range juice (made for a kid -- not an adult)

Review collected in partnership with Best Western

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San Francisco
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay here going home from Tempe to San Francisco. This was our 3rd time...Great for the price.....Good access to food in the area. Good beds....Nice spa in the warmer weather. Right off the freeway at 99 and 58.

Review collected in partnership with Best Western

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Oglethorpe, Georgia
1 review
1 of 5 stars Reviewed December 23, 2014

extremely unprofessional staff. check in /out was a nightmare which included many calls/faxs due to it being an emergency situation as I was broke down on business trip 1700 miles from home. The complimentary breakfast was provided but you were charged extra if you ate over their limit. Their shuttle service was very limited as was the knowledge of the... More 

Review collected in partnership with Best Western

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Mesa, AZ, United States
1 review
4 of 5 stars Reviewed December 21, 2014

The room was very nice, comfortable bed, & quiet, Breakfast was good at sit down restaurant. Had a nice choice of meals. I found it easy to get to both coming and leaving for those traveling on Hwy 99. I had made reservation for wrong day, but no problem as the desk clerk changed the date with not issues and... More 

Review collected in partnership with Best Western

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Sonora, California
2 reviews
2 of 5 stars Reviewed December 17, 2014

My wife and I have stayed at this establishment a number of times and each time we have experienced some sort of problem. In most cases the problems have been minor such as cockroaches,plumbing,internet and TV issues. If the hotel management were interested in customer satiation, most of the problems encountered could have been resolved on the spot, but evan... More 

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Los Gatos, United States
1 review
2 of 5 stars Reviewed December 16, 2014

Room key didn't work nor did internet, tv remote, microwave and power outlets. Best Western should be ashamed of themselves for renting such a room. Now it is telling me that I must have 200 characters minimum to post this message. I would never stay at this hotel again if I live to be 200 years old.

Review collected in partnership with Best Western

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Carpinteria, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 15, 2014

Arrived late and was immediately attended to. Staff was pleasant and gave us rooms attached to my mother who was traveling with us. Quiet and beds were very good. Pillows a little stiff tho.... Best part was their hot breakfast. Served in cafe with a waitress and 5-6 options. Once again fast friendly service! We stay there every time we... More 

Review collected in partnership with Best Western

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Additional Information about Crystal Palace Inn & Suites

Address: 2620 Buck Owens Boulevard, Bakersfield, CA 93308 (Formerly Best Western)
Location: United States > California > Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crystal Palace Inn & Suites 2.5*
Number of rooms: 195
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Also Known As:
Best Western Crystal Palace Hotel Bakersfield
Best Western Bakersfield
Bakersfield Best Western

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