While visiting a friend in Bakersfield, I looked to book a hotel that was close to the venue we were attending. I had two choices. This 'little hotel that could' was one of them! From the first glimpse, it was an older building, rather quaint, in an older part of town. I checked in with the very friendly weekend staff,... more

When I checked in late after flying into LAX and driving I was given the wrong room number and woke up some poor guest trying to enter their room at 2am. From there it was all down hill. We asked for adjoining rooms and were not given them, then we were moved to the other side of the hotel that... more

Front desk staff was exceptionally friendly. Rooms were newly decorated and freshly appointed. Beds very comfortable. Doors not well sealed though, so you could hear neighbors slamming doors. Overall, a nice stay. more

This may have been a three star AAA hotel at one time, but not anymore! The place is not well maintained and rooms are not clean. Carpets and dirty, stained paper thin towels, no attention to detail. You get the idea. The breakfast was lousy when compared to other Best Westerns. I would recommend another place that is newer and... more

After having no AC in our reserved hotel, at 112 degrees outside, we ended up at BW Hill House because they had a room and would take our dog. The room was a smoking room, but the condition was not good. I use a CPAP and when i went to plug it in I found old food and popcorn behind... more

We stayed overnight here in order to attend a concert nearby. When my husband filled out the registration, he put HIS name down, but MY email. Not sure why. BUT, ever since then, I have been getting all sorts of spam email with HIS name on it, sent to MY email address. This really annoys me. We did not give... more

The front desk staff were pleasant and helpful, and our room was clean, quiet and the bed very comfortable. I have also stayed at one of the new suite hotels on the other side of the highway, which was nice but honestly, if I HAD to go to Bakersfield again, I would stay here. It was a good central location,... more

I was in town on business and a local resident recommended this hotel as being a good one near to where I needed to be. Upon arrival, I found that the type room I specified was not available yet but the clerk immediately upgraded my room at no extra charge. I found myself in a spacious king business suite, complete... more

Was here on business the rooms were very nice and well maintained had a great breakfast in morning complimentary staff went out of there way to make sure everthing was OK I will stay here in the future more