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SpringHill Suites Bakersfield

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3801 Marriott Drive, Bakersfield, CA 93308
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1 room 1 adult
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SpringHill Suites Bakersfield
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195 Reviews from our TripAdvisor Community

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Hamilton Square, New Jersey
Level Contributor
301 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed 1 week ago

This particular hotel is not typical of the brand. There's probably a reason it was available when most others in the area were sold out. I checked in using the mobile app and for some reason, there was a complete disconnect between me and the girl at check-in. They finally found my room key. Checked into my room to find... More 

Helpful?
Thank Daveflstc07
Orange, California
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a SpringHIll Suites in St. Louis, Missouri so I thought we would try the one in Bakersfield. We were not disappointed I felt we had the same great service and the room was nice. They were doing construction on the lobby (which was stated during booking), but once morning came breakfast was out and ready. The breakfast... More 

Helpful?
Thank bsmith6
California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 30, 2015

The property is very accessible though the rooms are a little older but big enough to fit in 2 adults and 2 kids.. The only FLIP side is the breakfast area is so small it gets crowded and felt like everyone playing musical chair to get their turn otherwise its a nice hotel...

Helpful?
Thank Praveen S
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 29, 2015 via mobile

Expected a lot more cos of the Marriott brand. Was a little disappointed that the room was a little tired. There were tears in the window curtains (room 305) and the amenities were lacking (no body lotion or a separate wash soap or hand wash dispenser) for the sink. Have stayed in numerous Marriott properties all over the world and... More 

Helpful?
Thank Darren C
Peter D, Manager at SpringHill Suites Bakersfield, responded to this review

Dear Mr. Darren C, I just wanted to reach out to you and apologize for your recent stay with us. We are looking into all the concerns you brought up. We understand the importance of the concerns that you have brought to our attention. Thank you again for your loyalty with Marriott. Thank You, Peter D. More 

Cupertino, California
2 reviews
5 of 5 stars Reviewed November 25, 2015 via mobile

It is an one night stop as part of long road trip. The room is clean as usual Marriott chain. The staff is friendly and responsive. The complimentary breakfast is surprisingly good with a lot of variety and even with fresh strawberries (in late November)

Helpful?
Thank Calvin L
Peter D, Manager at SpringHill Suites Bakersfield, responded to this review

Mr. Calvin, Thank you very much for your feedback about your recent stay. We will share your comments with our team. We look forward to your next visit to Bakersfield. Thank You, Peter D More 

Temecula, California
Level Contributor
231 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 23, 2015 via mobile

As I type that intro line I realize I it is hard to exceed my expectations because I travel every week. For the less travelled this could be an awesome stay for you. Clean, nice staff and solid location. Parking is easy and they have the basics. The only misses: no acknowledgement of platinum status. No free weights in gym... More 

Helpful?
1 Thank businessmap1
Mandy S, Manager at SpringHill Suites Bakersfield, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write about your experience at our property. We understand the importance of recognizing your loyalty with us as a platinum member. We are reviewing and going back to the board with our front desk staff about not missing things of that nature during the check-in process. Were also... More 

Oakland, Tennessee
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 22, 2015

This hotel was a welcome place to rest our tired bones after a long 6-hour road trip. Great value for the dollar. It was clean, comfortable, spacious and safe. The room and hotel met all our traveling needs. Breakfast was served early so that we could hit the road the next morning for another long road trip. BTW, breakfast was... More 

Helpful?
Thank Theresa711
Mandy S, Manager at SpringHill Suites Bakersfield, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write a great review about your stay. We look forward to hosting you during your next trip in Bakersfield. Thank You, Management Team More 

California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 17, 2015 via mobile

This property stays true to the Marriott standards and since Springhill provides flexible sleeping arrangements its great for families and groups. We've stayed at other brand properties before and know it is difficult to find a quality property in this area. Rooms are spacious and include continental breakfast and hot items like eggs and ham. Overall this property is a... More 

Helpful?
1 Thank AngjosCalifornia
Mandy S, Manager at SpringHill Suites Bakersfield, responded to this review

Dear Valued Guest, Thank you very much for your comments about the SpringHill Suites Marriott Bakersfield. Your feedback is extremely important to us. We look forward to your next visit. Thank You, Management Team More 

San Francisco, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 16, 2015

We were driving to Death Valley and got exhausted so we found this hotel not far from the 99. The rooms were very clean, large enough, and the breakfast was good enough to get us out the door. This is not a luxury hotel but it lived up to its Marriott name. I would stay there again if we were... More 

Helpful?
1 Thank voyagemama
cali
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 14, 2015

Hotel is easy access off and on Highway. Lots of well lit parking, Staff are amazing, with great personalities, and very friendly and welcoming. Even the Mgr, Dana was a great help with her support. Area in and around hotel was very clean. Decor inside was new, refreshed from the look of it. Will stay there every time we are... More 

Helpful?
1 Thank sactownCali
Mandy S, Manager at SpringHill Suites Bakersfield, responded to this review

Dear Valued Guest, The entire team here at the Springhill Suites Marriott wants to say thank you for staying with us. We really appreciate the kind words about our team members. Your feedback is extremely important to us. We look forward to hosting you on your next visit to Bakersfield. Thank You, Management Team, More 

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