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Hilton Garden Inn Bakersfield

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3625 Marriott Drive, Bakersfield, CA 93308
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1 room 1 guest
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Hilton Garden Inn Bakersfield
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323 Reviews from our TripAdvisor Community

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Traveler rating
    147
    102
    50
    16
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Bakersfield
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Zurich, Switzerland
Level Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed July 20, 2015

We had a great stay here, mostly because of the helpfulness of the friendly staff. One of the reasons for us choosing this hotel was the laundry service, but unfortunately, on our arrival it was out of service. The staff was very helpful in offering solutions and meeting our requirements. Luckily, the following morning we could do our laundry as... More 

Was this review helpful? Yes
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Love to hear this!! Maintenance issues happen but it is how we deal with it that makes the difference!! Pamela & all the staff at the Hilton Garden Inn Bakersfield More 

1 review
5 of 5 stars Reviewed July 14, 2015

We use to live in town and we come back to visit often. When our son's homes are full we stay here. Thanks for making us feel at home! The staff is courteous and the rooms are very clean and fresh! The location is right in the center of town between both of the places we need to visit and... More 

Review collected in partnership with Hilton Garden Inn

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Our pleasure entirely! Pamela and all the staff at the Hilton Garden Inn Bakersfield CA. More 

Katy, United States
2 reviews
5 of 5 stars Reviewed July 13, 2015

I try and stay in this HGI every time I go to Bakersfield as it is the best hotel I have found in the area. Great food at the hotel and clean, clean, clean, comfortable rooms. The staff at the Hotel always make the stay pleasant and enjoyable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you Jim so much. It is always a pleasure to make your stay always up to your expectations. Pamela and all the staff at the Hilton Garden Inn Bakersfield CA. More 

2 reviews
3 of 5 stars Reviewed July 7, 2015

It's nothing great but I didn't expect much for less than $100 a night. We just needed a place for the night on our road trip and it sufficed. Indoor pool and hot tub is okay; good enough for kids to play in. The gym is minimal. Room was clean and doesn't smell. Overall, it was good enough for the... More 

Was this review helpful? Yes
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

We appreciated your candid review of our hotel Alex. Thank You, Pamela More 

Silver Spring, Maryland
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 7, 2015

All aspects of this hotel are good except that the walls between rooms are so thin that general conversations and children can be heard at all times. All employees were friendly but noise level is disappointing.

Review collected in partnership with Hilton Garden Inn

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for your review David. Always appreciated (: More 

Bakersfield, United States
1 review
5 of 5 stars Reviewed July 7, 2015

Hotel was all set up and easily checked in. I enjoyed the decor of the hotel and found it to be a lot better than most hotels in that area. The weather was very hot, but the A/C worked very well. I just want it to be more clear on whether I receive my Hilton Honors points or not, as... More 

Review collected in partnership with Hilton Garden Inn

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank You Neal. We love to be that clean, comfy and friendly stop on your way through our town. Pamela and all the staff at the Hilton Garden Inn Bakersfield CA. More 

SCHAUMBURG
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 6, 2015

I was driving through the mountains very late and found the Hilton Garden Inn online, made the reservation and got in around 11pm. I was looking forward to sleep and a really comfortable bed. It was a wonderful stay and the bed was so comfortable, I didn't want to leave. Thanks for helping me refresh for my next 8 hour... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

It was our pleasure entirely Ana! Pamela and all the staff at the Hilton Garden Inn Bakersfield CA. More 

1 review
5 of 5 stars Reviewed July 4, 2015

I was an exe.housekeeper at a chain from Wa. to Ca. I inspect all rms upon check in. This rm was spotless. Everybody was super friendly and the bed was oh so comfy. I will definitely stay here again if in the area!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Really Appreciate your experienced review of our hotel Linda. This was posted in English and Spanish for the girls to see. Thank You, Pamela and all the staff at the Hilton Garden Inn Bakersfield CA. More 

Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 15, 2015

This is and older Hilton that looks like it's been ridden a little hard. The Lobby and Dining area was in pretty decent condition. Our room however was not. It wasn't a complete wash, I will say the bathroom and bedding were clean. Something terrible must have happened in the room though. The carpet was stained all over the room.... More 

Was this review helpful? Yes
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for your review Judy. Yes our hotel carpet has had some wear and tear. We are over 11 years old and that many years carpet cleaning is hard on a carpet and it's padding underneath. The good news is full renovations are in our new future. We are very excited! Pamela More 

California
Level Contributor
160 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed June 14, 2015

The place is getting a little shabby and dated. Cleaning staff doesn't keep up with the mess made by guests.The elevators were always dirty. Dental floss stayed on the carpet in my hallway for 24 hours as did a tray of room service food. Breakfasts are okay but as far as dinner, you are better to go out or next... More 

Was this review helpful? Yes
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Oh I am so sorry Deepchi, this is not the impression we want to ever give!! I just want to let you know that we will sharing your review with the housekeeping department to learn off of this. Also wanted to give you some great news, we are going to have full renovations hopefully next year. Pamela More 

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