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Hilton Garden Inn Bakersfield

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3625 Marriott Drive, Bakersfield, CA 93308
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Hilton Garden Inn Bakersfield
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306 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 of 5 stars Reviewed 2 days ago NEW

I was an exe.housekeeper at a chain from Wa. to Ca. I inspect all rms upon check in. This rm was spotless. Everybody was super friendly and the bed was oh so comfy. I will definitely stay here again if in the area!

Review collected in partnership with Hilton Garden Inn

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Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is and older Hilton that looks like it's been ridden a little hard. The Lobby and Dining area was in pretty decent condition. Our room however was not. It wasn't a complete wash, I will say the bathroom and bedding were clean. Something terrible must have happened in the room though. The carpet was stained all over the room.... More 

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for your review Judy. Yes our hotel carpet has had some wear and tear. We are over 11 years old and that many years carpet cleaning is hard on a carpet and it's padding underneath. The good news is full renovations are in our new future. We are very excited! Pamela More 

California
Level Contributor
160 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The place is getting a little shabby and dated. Cleaning staff doesn't keep up with the mess made by guests.The elevators were always dirty. Dental floss stayed on the carpet in my hallway for 24 hours as did a tray of room service food. Breakfasts are okay but as far as dinner, you are better to go out or next... More 

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Oh I am so sorry Deepchi, this is not the impression we want to ever give!! I just want to let you know that we will sharing your review with the housekeeping department to learn off of this. Also wanted to give you some great news, we are going to have full renovations hopefully next year. Pamela More 

Arleta, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

It was a nice hotel, unfortunately I wasn't there for pleasure but rather to attend the vigil of a cousin who passed away. I was really appreciative of the family rate we received and the kindness and sympathy of the staff.

Review collected in partnership with Hilton Garden Inn

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Louisville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton Garden Inn in Bakersfield is a true Oasis in the Central Valley. The accommodations are attractive and quite comfortable, the restaurant and bar are convenient and high quality yet affordable. Delightful

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1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is clean and fairly new. The staff is amazing and friendly and accommodating. The food is decent. Beds very comfortable. There are a few smoking rooms on the 4th floor, in the low 400s (401, 402, etc), and you can smell smoke in the hallway, and occasionally the vents of your room if you're on the 4th floor.... More 

Review collected in partnership with Hilton Garden Inn

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Now Craig that is what I like to read!!! "Fairly New" being that we are over 11 years old and we still look great!!! I have a fabulous housekeeping staff and great maintenance crew and they keep this hotel going!! AND WE LOVE IT!! Pamela and all the crew at the Hilton Garden Inn Bakersfield!!! More 

Rohnert Park, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Warm welcome. Nice clean hotel. Jacuzzi was great after hours in the car. Nice variety for breakfast. They comped it after I shared that we'd just put my mother-in-law in assisted living and were driving back from Florida with her car. Very thoughtful.

Review collected in partnership with Hilton Garden Inn

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you Dianne! I just love to hear great service like this. I am going to share with my staff to know that just the littlest gestures go a long, long way. I hope your mother in law is enjoying her new home. Sincerely, Pamela and all the staff at the Hilton Garden Inn Bakersfield More 

Sonora, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay. The room was clean the hotel staff was great and the food was good. Unlike many other Hotels the coffee bar was excellent, free water and centrally located to major restaurants. Within a 1/4 mile of highway 99.

Review collected in partnership with Hilton Garden Inn

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you Christopher. We pride ourselves in a great product, for a great price with excellent customer service. Pamela and all the staff at the Hilton Garden Inn Bakersfield. More 

bakersfield, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was a+. The fresh baked cookies were wonderful to take back to the room in the evening. The beds were comfortable and there were 2 types of pillows on the bed....firm and soft. I recommend this place.

Review collected in partnership with Hilton Garden Inn

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

A Very big THANK YOU GAIL!!! We love to hear that our guest appreciate us and we are doing our jobs well. (: Pamela and all the staff at the Hilton Garden Inn Bakersfield More 

milan, Italy
1 review
3 of 5 stars Reviewed 4 weeks ago

a nice place to sleep if you are in hurry , good location and well connected . Rooms clean and silent but bad cooling system .Staff ready to help and kind . Small swimming pool . No safe in the room .

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

We appreciate your review on our hotel Michela. Always glad to be there for those quick trips. Pamela More 

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