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Hilton Garden Inn Bakersfield

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3625 Marriott Drive, Bakersfield, CA 93308
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Hilton Garden Inn Bakersfield
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374 Reviews from our TripAdvisor Community

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Incline Village, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stay 80-90 days a year at the Hilton family hotels and I will say the customer service at this Bakersfield location is excellent. The hotel was sold out and I placed my name on the waiting list. I received a call from Meggan and said she did have a smoking room for me. Better, was when she called back... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Scott H
United States
1 review
4 of 5 stars Reviewed 1 week ago

Frustratingly, even though the website promised in house dining, and room service, this was only provided on certain evenings during the week, and not at all on the weekends. This made travel for work much harder than it should have been. No security in parking areas, lower light levels. Not safe after dark. Stay with groups of people.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tina H
Valencia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed this recently remodeled property. Great people, great rooms. It is worth an excellent rating, but one area, important to business travel - breakfast. They could improve it to match the quality of the property. Quality and variety of items as well as the staffing need improvement.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Raymond G
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I do business on the road 100% of the time, so am a member of every hotel rewards program out there, but lately I have found myself increasingly booked at a Hilton Garden Inn and I couldn't be happier! Clean rooms, super-comfortable beds, microwaves, refrigerators and friendly, truly helpful staff make it my new favorite and Bakersfield was not an... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chuck D
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Awwww shucks!! thanks Chuck!!!! Pamela & All the staff at the Hilton Garden Inn Bakersfield More 

Melbourne, Australia
Level Contributor
161 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on the way to San Francisco. Service from the two front desk staff was very good. Had trouble with the room temperature however the staff fixed this quickly. The pool and hot tub were nice. Paid around $110 for the night which was fair value.

Helpful?
Thank Kosta100
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Glad you enjoyed your stay with us! Pamela More 

Cathedral City, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel with friendly staff. The only problem we had was we didn't know the bed was adjustable and didn't get much sleep. It was as hard as rocks. Only when we were checking out did we learn that you can adjust the bed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Barbara V
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

So sorry for the confusion on the GSS Adjustable beds. These are a Hilton Garden Inn bed. Pamela More 

Rancho Cucamonga, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Out stay at the Garden Inn Hilton was a very comfortable experience. Extremely polite staff. Very efficient check in and check out. The ambience was clean and beautiful. Complimentary WiFi. The room and bathroom were very clean and the bed was very comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Farah M
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

We really appreciate your review Farah and glad you enjoyed your stay Pamela & all the staff at the Hilton Garden Inn Bakersfield More 

San Marcos, CA, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a couple of nights for a visit around the New Year. It is a nice hotel, and the room was very comfortable. The lobby itself is a nice place to relax, but the restaurant was closed for dinner (only open for Breakfast) but we did not visit. Indoor (heated) pool and a tiny "fitness center" there as... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Todd B
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you Todd for your review. Sorry dinner was closed for the holidays but glad you enjoyed your stay. Pamela More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for three night. Upgraded to a quiet smoking room and it was nice and quiet beds were comfortable and so was the room. I did find it strange that the bathroom did not have a heater or vent so the bathroom was cold

Helpful?
Thank GEORGETTE G
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you Georgette for the survey of your stay with us. I found the note on the bathroom interesting. We do have a vent in to prevent moister build up but I will have to investigate the heating, that may be the case. Pamela More 

Santa Clara, California
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed for one night in Hilton Garden Inn Bakersfield during our road-trip to Las Vegas. The check-in was prompt, probably the fastest I have ever experienced. The room was quiet, and clean. I reduced one star, 1) Even though I informed that I am a member of HHONORS, they person at the front desk didn't bother add my stay... More 

Helpful?
Thank xtramood
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for your survey. Just wanted to note that we are in the midst of upgrading our wifi and so far it is doing great. Pamela More 

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