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All 57 Bakersfield hotels

Hilton Garden Inn Bakersfield

3.0 of 5 Hotel   |   3625 Marriott Drive, Bakersfield, CA 93308
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77%
Ranked #8 of 57 Hotels in Bakersfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Susan K Brentwood, United States
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241 reviews from our community

Traveler rating
    106
    78
    38
    12
    7
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74
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Brentwood, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

When ever travel takes me to or through Bakersfield, and as a road warrior that is a great deal of the time I always stay at the HGI. The staff knows me and greets me by name, the food is concistently good, the rooms are always clean and comfortable and I feel as close to home as you can while... More

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Orangevale, United States
1 review
2 of 5 stars Reviewed 1 week ago

Overall the experience was adequate, but I have to say I'm exceptionally disappointed. This didn't live up to the Hilton brand in any way. I stay at Hilton chain hotels because I know what to expect; this didn't meet my expectations. When I checked in, I was told my Hilton Honors info was on file; that's it. I don't need... More

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Bakersfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

We've used the Hilton brands for years. Room was clean as always with the Garden Inn brand, and the staff was friendly and accommodating. Check-in and check-out was efficient. As a HH member, easy to make reservations. Location is always great. We will continue to use this brand.

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Nick S, Front Office Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for the great review and for staying with us, Gerald! We hope to see you again soon! More

Chagrin Falls, Ohio
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here twice. It's clean and staff is very friendly. Large rooms, good location. Easy to go downtown for dinner. Basically what you expect from a Hilton garden. Tip: For breakfast, you can ask for fresh hash browns instead of of the one that are in the warmer.

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Nick S, Front Office Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for the great review and for staying with us Brian! Yes you can certainly ask for fresh breakfast items any time! We hope that you'll choose to stay with us again. More

Fresno, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Had an awesome stay...the staff is awesome, great customer service.. the property is clean and comfortable. Food is excellent. Everything you need to have a great stay!! I would definetely reccomend and return. Thank you HGI Bakersfield :)

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Nick S, Front Office Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for the great review Laura! I'll be sure to let all the staff know of your compliments. We hope to see you again soon! More

fresno, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Rooms were fine. Was treated openly by the housekeepers with my needs for the room then the staff answering the phone. (literally called 7 times from the room phone, no answer then I called from my cell, she answered) Lift in pool, malfunctioned, no help there. Granddaughter stuck in pool, took 3 to get her out. Very sad.

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Nick S, Front Office Manager at Hilton Garden Inn Bakersfield, responded to this review

Stacey, I do apologize for the service and maintenance issues you experienced. That is not the Hilton standard that we adhere to. Please be rest assured that the issues that you experienced during your stay have been addressed and fixed. Please email me if you'd like to talk further - nick.s@hilton.com Thank you for staying with us and we hope... More

Cambridge NZ
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Looked for a place to stay one night in Bakersfield. Picked this one based on Tripadvisor's travellers comments. Clean, tidy, and staff friendly. Room large and roomy. Internet was no extra charge and went well most of the time. Bit disappointing to have to pay for breakfast as most hotels include this in price. Pool is inside so we were... More

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Nick S, Front Office Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for the great review Rippey! We're glad you decided to stay with us! The breakfast is separate, but it is a full breakfast all made to order as opposed to the continental breakfasts that others offer. It's truly worth it! We hope to see you again soon, thank you for staying! More

San Mateo, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Checked in at 9pm. Let me state that I am a Hilton Honors Diamond member. No one acknowledged that. We got sent to room 431 which was filthly, carpet stained and nasty. After 5 minutes mt wife and I could not bare it any longer and went down to the front desk to ask for another room. Front desk clerk... More

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pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Roger I am cannot express my disappointment enough of your experience at my hotel. We pride ourselves in our cleanliness and service and this was just one big failure. We are ten years old with no renovations but we hope to be having a full renovation next year. I just wanted to let you know that your review of our... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was a welcome sight after a day of driving in very hot temperatures and bright sunlight. The accommodations were superb and the staff were very polite and knowledgeable. A pleasant place to unwind.

Review collected in partnership with Hilton Garden Inn

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Nick S, Front Office Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for your great review! I'm glad our hotel could be your desert oasis and hope that we'll see you again soon! Safe travels! More

Belfast, Ireland
Top Contributor
63 reviews 63 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Like many travellers I was staying in Bakersfield for one night to split the journey from San Francisco to Las Vegas. Previously stayed at Sheraton four Points. This HGI is in a quiet and safe location. The front desk staff just carried out their job but were not particularly pleasant or friendly. Unlike some of the other HGI's this hotel... More

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Nick S, Front Office Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for your review, Musha. I'm sorry you didn't get a chance to check out the pool, it's amazing this time of year with how hot it is outside. I'll be sure to address your thoughts with our front desk staff as well as the restaurant. Thank you for staying. More

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Additional Information about Hilton Garden Inn Bakersfield

Address: 3625 Marriott Drive, Bakersfield, CA 93308
Phone Number:
Location: United States > California > Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Bakersfield 3*
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Also Known As:
Hilton Garden Inn Bakersfield Hotel Bakersfield
Bakersfield Hilton Garden Inn
Hilton Bakersfield

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