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Four Points by Sheraton Bakersfield

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5101 California Avenue, Bakersfield, CA 93309
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Four Points by Sheraton Bakersfield
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Four Points by Sheraton Bakersfield
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249 reviews from our community

Traveler rating
    67
    102
    45
    21
    14
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58
63
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70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Monterey, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just here for an overnight stay. The hotel room was large , clean and quite. (Bed was really comfy). Staff was friendly and check in was quick. The fountains around the property grounds were very relaxing!

Was this review helpful? Yes 2
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thanks for staying with us and sharing your experience. We are happy that we made you comfortable and that our service madde you feel special. we look forward to seeing you next trip! More 

Irvine
Top Contributor
79 reviews 79 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was in town on business, and only there for one purpose - get to my room and get some sleep for an early start the next day. Checked in and was given a key card and room number. Drove around the corner to the building, used key card to get in the building, then found my room. Our at... More 

Was this review helpful? Yes
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for staying with us and sharing your experience. We are sorry that we did not meet your expectations and that you had issues during your stay. I will certainly review your feedback with my staff so that we can improve. I hope we will have an opportunity to see you again. More 

Coaldale, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 10, 2015

Flat Screen TV's, VERY comfortable beds and friendly staff. We stayed here on an extra nice because the event we had come to see had been rained out and scheduled to the next day. The Pool area was very nice, rooms had a small fridge and the beds were very comfy. Front desk staff was quick and very friendly, got... More 

Was this review helpful? Yes
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thanks for stopping by and staying awhile. We are pleased that you enjoyed the stay and appreciate you sharing your positive experience. We look forward to seeing you again the next time you are in Bakersfield. More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 5, 2015 via mobile

I've stayed at this hotel several times in the past, but this time will be my last until they address some issues. The draft around window(patio) was so bad after setting the thermostat on 80 the room was still cold.I caught such a bad cold it turned into bronchitis. When I mentioned it to the front desk they told me... More 

Was this review helpful? Yes 1
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for staying with us and sharing your experience. I am sorry to hear that we did do so well during your stay. I sincerely apologize. I will certainly review the issues that you encountered during your stay so that we can improve our processes. We appreciate your candid feedback and hope to see you again. More 

Bethesda, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed February 24, 2015

The staff were great, dealt quickly and efficiently with a room-key problem and offered a free snack for the minor inconvenience. Beds were comfortable. Breakfast at the on-site restaurant was just OK, not great. Friendly bartender in the evening.

Was this review helpful? Yes
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thanks for choosing to stay with us in Bakersfield. We are pleased you enjoyed your stay and appreciate your feedback regarding our award winning restaurant. We will certainly will take a look at our breakfast menu to see if we can improve our offerings. We look forward to seeing you again. More 

Los Angeles
Top Contributor
117 reviews 117 reviews
34 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed February 10, 2015

We used this hotel for a family reunion. For a few dollars more I would recommend that you book their best room. Or insist on an upgrade upon arrival as I did. Otherwise, you might end up in a second floor room (they have no elevator), with a courtyard view and no balcony, that felt more like a motel than... More 

Was this review helpful? Yes 1
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for staying with us and sharing your experience. We are pleased that you enjoyed your stay once we were able to move you to a ground floor room. We are always happy to accommodate our guests special needs. We look forward to seeing you again. More 

Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2015

My family and I loved the peaceful environment and the view of the court yard was beautiful. We stayed down stairs and had a patio, which we loved. Room was cleaned and very spacious, the only thing we didn't have was a Spanish channel which we did needed, for my older parents that were traveling with me. But it all... More 

Was this review helpful? Yes
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for staying with us. It sounds like you had some special time with your Dad. We appreciate your feedback on the Spanish language channels and are actually asking our current provider if any can be added. I hope we can help him to watch his favorite show during his next stay. See you next time. More 

Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

Stayed here when travel between Joshua Tree national park and San Francisco. Room is spacious and clean. They did provide baby crib free of charge. The area seems to be good and with lots of restaurants. It is great for a stop when travalling. But as a Four Points, one would expect more. This place seems to be very old... More 

Was this review helpful? Yes 2
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for staying with on your way through our area. We appreciate you sharing your experience and we have been working on making improvements in the areas you highlighted. We hope we will have an opportunity to see you again next trip. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 29, 2014

We checked in around our little ones' bedtime. After unpacking, we found out the plumbing under the sink was leaking hard. Upon request, we were given key cards to a room in a different building. We then packed up and went over but soon learned that the key cards didn't work and we had to wait until new key cards... More 

Was this review helpful? Yes 4
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for staying with us and sharing the issues you encountered. We are certainly reviewing your comments so that we can improve and be better prepared. We hope we will have an opportunity to see you again. More 

San Diego, California
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 18, 2014

I booked 3rd party so you’re always taking a chance. Lucky for me, I got the Four Points! Upon check in (I think his name is Jose), he was friendly & receptive. He even helped me sign up to their club brand & hooked me up with a nice room. My room had a fridge and a stove. The room... More 

Was this review helpful? Yes
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for staying with us and sharing your experience. We are pleased you enjoyed your stay. We look forward to seeing you again. More 

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