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All 19 West Memphis hotels

Clarion West Memphis Convention Center & Hotel

3.0 of 5 Hotel   |   I-55/I-40 & Ingram Boulevard, 2007 South Service Rd, West Memphis, AR 72301 (Formerly Holiday Inn)
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Clarion West Memphis Convention Center & Hotel
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53%
Ranked #6 of 19 hotels in West Memphis
A recent review
3 of 5 stars Reviewed December 23, 2013
nickel1612 Germantown, Tennessee
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54 people have reviewed this hotel

Traveler rating
    7
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    14
    7
    6
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7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Germantown, Tennessee
Top Contributor
53 reviews 53 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 23, 2013

The staff are friendly and check in was fast. I do agree that it is clean but an older property. They do offer a hot breakfast with eggs sausage and gravy that is complimentary. The bed was comfortable and room clean but needs updating. The property is located right off the interstate and the price was reasonable. Great for a... More

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Roselle, Illinois
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 15, 2013

The property was clean and well maintained, but desperately needs a remodel based on age. Everything worked well, including the internet. Hotel surprised us with a free breakfast. IHG club members were given multiple benefits including drink coupons or free drinks with dinner. Beds were very comfy.

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IHGCare, Guest Relations Manager at Clarion West Memphis Convention Center & Hotel, responded to this review

Dear Travel_hopper60172, Thank you for your feedback. I am pleased with the positive comments on our staff service and breakfast you received. I would like to apologize for any discomfort the condition of the hotel may have caused you. We really appreciate the feedback on things we can still improve in our hotel. Once again; thank you for sharing your... More

Los Angeles
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 8, 2013

I wanted a comfy bed, clean bathroom & quite night of sleep....got it! I'd stay again! Pros: Easy on/off access to Interstate Restaurant Hotel was clean, rooms & furniture, linens, bedding were all updated, clean and comfortable Staff was friendly and accomadating, Quick check in Quiet rooms Full Complimentary Hot & Cold Breakfast including eggs, toast, pancakes, sausage, cereals, good... More

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IHGCare, Guest Relations Manager at Clarion West Memphis Convention Center & Hotel, responded to this review

Dear paradiseseeker2001, Thank you for taking the time to review your recent stay with us. It is great to know that you enjoyed your stay here with us. We apologize for the areas that we may have fallen short particularly with the rates and hotel location. I have taken note of your valuable comments as this will allow us to... More

Gallion, Alabama
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 31, 2013

This is an older hotel but has been revamped good - not too long ago. My room, and thank you for the upgrade, was clean, hid good internet, good tv selection, comfortable bed, and not so great climate control. Where this hotel failed was in the food and beverage department and they failed badly. I went to the bar which... More

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IHGCare, Guest Relations Manager at Clarion West Memphis Convention Center & Hotel, responded to this review

Dear rig2, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed September 24, 2013

The wife and I rolled in on a motorcycle and were given a special welcome gift. We were on the 4th floor. There was absolutely no noise from the other rooms around us. Everything was clean and well maintained. It has been a while since we were in a bar where smoking was allowed. That was a little unsettling since... More

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Richmond, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2013

We were on the fourth floor facing the freeway had very little traffic noise ,rooms were very clean ,all staff was courteous and helpful , bar was a little to loud for our ears ,the drinks were good ,but smoking is aloud and thats not for us ,other then that we had a great stay for one night would stay... More

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Orlando, Florida
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2013

My pleasant experience started at registration and continued throughout my stay. The hotel has a place under the front registration parking area for bikes to park and stay dry. This was very important to me. The restaurant had a good menu and courteous staff. My stay was one of the more relaxing on this rain soaked trip. If you are... More

Was this review helpful? Yes 1
Fort Worth, Texas, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2013

This was the worst hotel almost-experience I have had to date. After driving through the night, we stopped at the Holiday Inn in West Memphis at around 3 a.m. looking for a clean, comfy bed to rest up before the second half of our drive. Instead, what we found was an all-but abandoned location with a dated lobby, dingy restaurant,... More

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IHGCare, Guest Relations Manager at Clarion West Memphis Convention Center & Hotel, responded to this review

Dear Lizonomics, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I appreciate your kind comment on our hotel staff. However, I am very sorry to hear about your disappointments regarding... More

Majorca, Spain
Top Contributor
84 reviews 84 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 5, 2013

We pre-booked for our visit to Memphis. Across the Mississippi in Arkansas. The hotel is very nice inside, reception was friendly and helpful. Breakfast was ok. The evening meal did not attract many guests, and maybe a little overpriced for what was on offer. Our waitress served us coffee to finish with, but hadn't cleared the table with our main... More

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Houston, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 4, 2013

We stayed here while visiting family in AR and enjoying the sights in Memphis. The location is wonderful as it is out of the city and traffic but close enough to easily access all the sights in Memphis. The room was nice although it felt a little stuffy when you first got in there and the bed was rather hard.... More

Was this review helpful? Yes 2

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Additional Information about Clarion West Memphis Convention Center & Hotel

Also Known As:
Holiday Inn West Memphis-i-55 Hotel
Holiday Inn West Memphis-i-55 Hotel West Memphis
Holiday Inn West Memphis
West Memphis Holiday Inn
Address: I-55/I-40 & Ingram Boulevard, 2007 South Service Rd, West Memphis, AR 72301 (Formerly Holiday Inn)
Location: United States > Arkansas > West Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 19 hotels in West Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion West Memphis Convention Center & Hotel 3*
Official Description (provided by the hotel):
Home of the Blues and your destination of your next great trip. Ideal West Memphis location is just 6 miles from downtown Memphis and the central business centers. The Clarion Hotel & Convention Center, West Memphis is just minutes from Memphis International Airport, Fed-Ex Forum and Auto Zone Park-Home of the Memphis Red Birds. Whether you are here for business or pleasure this Southern jewel is surprisingly inviting! Relax in your own elegant room featuring stylish decor and amenities, including a refrigerator, high-speed wireless Internet access and the best nights sleep you've had in weeks. Experience delicious Southern style dining at Atrium Restaurant or enjoy your favorite beverage in Cross Creek Bar & Grill. Where fresh vegetables meet the cross-roads of America. Just relax. Enjoy a swim in our unique style heated indoor swimming pool or energize in our fitness center. We even have the right space for your professional meeting. We're here, ready with all you need to make your trip to the Memphis area a success. We are the Clarion Hotel & Convention Center West Memphis, AR. ... more   less 
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