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Clarion Hotel

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2007 S. Service Road, West Memphis, AR 72301
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Clarion Hotel
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90 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed here for a night while just passing through. We "won" it on Priceline and unfortunately for us Priceline booked a smoking room on a smoking floor (hotel couldn't change it because Priceline). It reaks. The linens are clean (thank God) but the tiled floors in the bathroom and entryway area are filthy. I won't be using the shower... More 

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Austin, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

When I entered the building from the back with luggage as suggested, garbage was piled on and around the two trash cans by the door. The elevators are so filthy that there is garbage (cans, wrappers, etc.) somehow stuck above the ceiling grid where the lights are placed. Some areas have been freshened and some smell like cigarettes, including our... More 

Was this review helpful? Yes 1

Travelers are raving about these West Memphis hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2015

We "won" this 3 star hotel through Priceline to find a dirty room with molded ceiling, loud neighbors at 11pm who tried to enter our room, a disgusting pool area full of dirty towels and chip wrappers everywhere) at 7am, sticky floors throughout, and breakfast w/out eggs, gravy and waffles as advertised. Never again!

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1 review
1 of 5 stars Reviewed May 30, 2015 via mobile

Arrived at 7pm and went to our room to find it had never been cleaned. Management told us to wait a bit while they sent someone to clean it. An hour later we find it still unclean. We were "upgraded" to a suit which consisted of the same size room but instead of two queen beds there was a king... More 

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Lilburn, Georgia, USA
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed May 26, 2015

This is a nice hotel, but the rooms we had were not well-maintained. The first one had a damp floor and the windows were literally dripping with moisture. So they moved us. The other room was also damp feeling, but livable. The ventilation system seemed to be the problem. With the fan on high and temp turned all the way... More 

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Skokie, Illinois
Level Contributor
97 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed May 12, 2015

Our motorcoach tour reserved a block of rooms here for a two-night stay. Formerly a Holiday Inn, this aging no-frills property had been recently converted (downgraded?) to a Clarion. I’m told that between when the tour company booked this hotel and the date of our stay, this hotel’s standards slipped considerably. Oh, where do I begin? The carpeting in public... More 

Was this review helpful? Yes 1
Ft. Wayne, IN
Level Contributor
183 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed April 23, 2015

This Clarion needs serious attention to detail. It's not a bad place but if not promptly corrected could be rated mush worst. On a business trip my wife and I stayed here for a night. The public rooms were just OK and breakfast fair. The guest rooms needed attention; 1. The room windows were filthy; tons of smears and heavy... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed March 11, 2015

The whole hotell smells moulder, My room did to. Outdayted. But ok, it was quiet all night. I didn't try the heated pool , and it is near Memphis. But i would not stay here another night and i guess that Holliday in (they are former hi) had demands on renovating and they need it!

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Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your stay with us was anything less than satisfactory. We appreciate your comments and will use them to better our service and hotel. We appreciate your business and look forward to serving you again if needed. Sincerely, Deloris Jones, CHA General Manager More 

Vincennes, Indiana
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed March 2, 2015

We stayed here over five nights during the Memphis Farm & Gin Show. They tried to put us in a smoking room, saying that they were overbooked. The desk clerk acted like she was going above and beyond to put us in a nonsmoking handicap room. The room was fairly clean and beds were comfortable. I got up in the... More 

Was this review helpful? Yes 1
Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your stay with us was anything less than satisfactory. We just updated our breakfast and now includes, scrambled eggs, biscuts, gravy, sausgage, bagels, muffins, french toast sticks, toast, waffles with various toppings, fresh fruit, cold fruit, yogurt, and many more items. I assure you that we do not now nor have we ever used powered... More 

Tegucigalpa, Honduras
Level Contributor
395 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
3 of 5 stars Reviewed February 20, 2015

The hotel is average, front desk is friendly. Breakfast staff is indifferent. Decor is on the older side, but at least all is functional.But it does seem tired and old. Carpets have seen better days. Free parking. Rooms toward the back are quieter.(Away from highway) Great location next to highway and on/off ramp. Gas station with convenience store next door.... More 

Was this review helpful? Yes 1
Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you for choosing Clarion West Memphis for your recent stay to our area. On behalf of our entire staff, I apologize if your visit with us was anything less than satisfactory. Please give us another opportunity to serve you if you are in our area again. We promise to do our personal best to make sure you... More 

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