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Clarion Hotel

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2007 S. Service Road, West Memphis, AR 72301
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Clarion Hotel
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Clarion Hotel
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84 reviews from our community

Traveler rating
    15
    31
    19
    11
    8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ft. Wayne, IN
Top Contributor
154 reviews 154 reviews
53 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago

This Clarion needs serious attention to detail. It's not a bad place but if not promptly corrected could be rated mush worst. On a business trip my wife and I stayed here for a night. The public rooms were just OK and breakfast fair. The guest rooms needed attention; 1. The room windows were filthy; tons of smears and heavy... More 

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1 review
2 of 5 stars Reviewed March 11, 2015

The whole hotell smells moulder, My room did to. Outdayted. But ok, it was quiet all night. I didn't try the heated pool , and it is near Memphis. But i would not stay here another night and i guess that Holliday in (they are former hi) had demands on renovating and they need it!

Was this review helpful? Yes
Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your stay with us was anything less than satisfactory. We appreciate your comments and will use them to better our service and hotel. We appreciate your business and look forward to serving you again if needed. Sincerely, Deloris Jones, CHA General Manager More 

Travelers are raving about these West Memphis hotels

Vincennes, Indiana
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 2, 2015

We stayed here over five nights during the Memphis Farm & Gin Show. They tried to put us in a smoking room, saying that they were overbooked. The desk clerk acted like she was going above and beyond to put us in a nonsmoking handicap room. The room was fairly clean and beds were comfortable. I got up in the... More 

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Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your stay with us was anything less than satisfactory. We just updated our breakfast and now includes, scrambled eggs, biscuts, gravy, sausgage, bagels, muffins, french toast sticks, toast, waffles with various toppings, fresh fruit, cold fruit, yogurt, and many more items. I assure you that we do not now nor have we ever used powered... More 

Tegucigalpa, Honduras
Top Contributor
377 reviews 377 reviews
135 hotel reviews
191 helpful votes 191 helpful votes
3 of 5 stars Reviewed February 20, 2015

The hotel is average, front desk is friendly. Breakfast staff is indifferent. Decor is on the older side, but at least all is functional.But it does seem tired and old. Carpets have seen better days. Free parking. Rooms toward the back are quieter.(Away from highway) Great location next to highway and on/off ramp. Gas station with convenience store next door.... More 

Was this review helpful? Yes
Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you for choosing Clarion West Memphis for your recent stay to our area. On behalf of our entire staff, I apologize if your visit with us was anything less than satisfactory. Please give us another opportunity to serve you if you are in our area again. We promise to do our personal best to make sure you... More 

Little Rock, Arkansas
1 review
4 of 5 stars Reviewed January 31, 2015

Nice location, quite night out or the casino less than a mile away, Memphis is a short distance for food and fun. Just pick the right time of the year for the adventure's of your life time and enjoy it.

Was this review helpful? Yes
Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guests, Thank you for taking the time to review our property. We appreciate it and your business. It help to see where we are doing good and where we might need improvement. Thanks again. The staff & I look forward to seeing you again in the future. Sincerely, Deloris Jones, CHA General Manager More 

Decatur, Alabama
1 review
5 of 5 stars Reviewed January 26, 2015

I celebrated my 50th birthday in Downtown Memphis and Southland Gaming .This location kept everyone close to all the festivities!!! It was great. My family enjoyed the rooms as well as the hot breakfast !!

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Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you so much for the great review!!!!! We appreciate your business and taking the time to rate our hotel. Hope to see you again in the future!!. Thanks again! Deloris Jones, CHA General Manager More 

Manhattan, Kansas, United States
1 review
5 of 5 stars Reviewed January 24, 2015

Facility was very nice and clean. Desk Clerk was friendly and helpful. Hopefully our travels will bring us this way again. Breakfast area spacious and a variety of breakfast foods ere offered. Because of construction in the area at this time it was a little difficult to find with our GPS. The desk clerk said it was best for the... More 

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Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you so much for the great review! It is so helpful to us when our guests let us know where we are succeeding or failing. Thanks again for taking the time to give us your review!! Hope to see you on your next trip. Deloris Jones, CHA General Manager More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 7, 2014

the hotel management is Gay Willie Jenkins very rude and lazy. The food was awful. The front desk clerk was very very rude.The bar of the hotel was dirty. The hotel kitchen look like a junk yard. We seen roaches around our room

Was this review helpful? Yes 2
Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your experience was anything less than a great one. I recently took over this property as General Manager and am trying very hard to make sure our property meets or exceeds our customer's standards and mine. I hope you will give us another opportunity in the future to show our great customer service and all... More 

Hallsburg
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 17, 2014

I was glad to see there sign I was wore out from traveling after being stuck in traffic due to a very bad wreck on I-40 on 11-5-2014. The room was comfortable King Size on 1st floor and clean. The free continental hot breakfast was good and coffee was good as well. Very nice and comfortable Bistro area. On check... More 

Was this review helpful? Yes
Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you so much for the great review. I know the day you are referring to. I am sorry that you had such a wait on the I-40, but I am happy that you choose our property to get off that madness. Hopefully we can be of help in the future when the stay would be pure enjoyment!... More 

Kiruna, Sverige
Top Contributor
104 reviews 104 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 14, 2014

Quite worn down to be honest.. Clean sheets and towels but the bathroom door was more than broken when we arrived. The room was a bit dirty but okey. The breakfast closed 10min before the time they set so most was removed when we got there, the eggs and sausages was really bad but there was some cereals and yogurt... More 

Was this review helpful? Yes
Deloris J, General Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your stay at our property was anything less than satisfactory. I am new to the property and will do my best to address all of your comments and concerns. I would like to invite you to give us another try should you be in our area again. I promise we will do our very best... More 

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