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Quality Inn

2.0 of 5 1009 South Service Road, West Memphis, AR 72301
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43 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Houston, Texas
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 31, 2012

Huge room at a great price! We were hugely surprised with the room at this hotel. It was very clean with extra eminities you would expect in a much pricier hotel. The breakfast area was clean and well supplied. All the staff were friendly and helpful. We were on the 1st floor and had a restful evening without any outside... More 

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McAlester, Oklahoma
Top Contributor
98 reviews 98 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed June 27, 2012

Was forced to stay here when we couldn't figure out how to enter the Comfort Suites next door. Lots of one-way access roads, on-ramps, etc. Did NOT have a chance to check the tripadvisor reviews, sadly. PROS: Owner was very friendly. Biscuit gravy at breakfast was delicious. Rooms were slightly more than adequate. CONS: Where to start? The building smells... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 18, 2012

They never upgraded their GPS location. Took an extra thirty minutes to find place. Non Smoking room had cigarette burns on blanket. Very cheap in the bathroom, only one face towel and one shower towel.

Was this review helpful? Yes 1
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 26, 2012 via mobile

We were headed to Oklahoma from Georgia and wanted to get through Memphis on Sunday evening (instead of Monday morning). For us the location was good, but the Good ends there!! Being close to the highway, it was very noisy!! The carpets were gross and sticky, we kept our shoes on! The bathroom was the worst: we killed a spider,... More 

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Bangor, Maine
Top Contributor
233 reviews 233 reviews
91 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed March 23, 2012

This is an good spot to stay for an over night trip if traveling on I40. It is right by the highway so can be a bit noisey, but is easy to get off and get back on. Hotel was fine. Nothing fancy, but for an overnight stay, go for it if traveling thru on I 40.

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Saint Louis, Missouri
Top Contributor
56 reviews 56 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 17, 2012 via mobile

Tge rooms were clean but one of the lamps was non working. There were four people in our room but there were only towels enough for three. We had to get extras at the desk. Also, the tissues were out. The breakfast was all carbs; not very diabetic-friendly. The need to add a protein like hard boiled eggs or something... More 

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Eagle Nest, New Mexico
Top Contributor
54 reviews 54 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 22, 2011

Very friendly staff, both evening & morning. Breakfast was presented well & good. Rather hard to get to from I 40 & back on I 40. I enjoyed the hot tub.

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Baton Rouge, Louisiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 13, 2011

This Hotel/ Motel is VERY dirty! Checked in last week and the owner was watching a soccer game on the hotel lobby computer. Took him 5 mins to check me in and forgot to give me the room keys and also gave me the wrong log-in for the internet. The room was dirty with mold around the A/C unit with... More 

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Tyler, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 17, 2011

The pool water was green with slimy growth on the top, the television was VERY old with a picture that was extremely dark, the room reeked of cigar smoke, the grounds hadn't been mowed and there was trash (including roof shingles and beer cans) on the walk in front of the exterior side door. Not a good way to spend... More 

Was this review helpful? Yes 1
19 reviews 19 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 31, 2011

Any one planning to stay here should understand there is no elevator. It is a bit grim hauling your luggage up steps and in non air conditioned hallways. OK with cleanliness but not outstanding. Not a good place to stay. There has to better hotels in the area.

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Additional Information about Quality Inn

Address: 1009 South Service Road, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 54
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Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn

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