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All 19 West Memphis hotels

Quality Inn

2.0 of 5 Hotel   |   1009 South Service Road, West Memphis, AR 72301
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24%
Ranked #7 of 19 hotels in West Memphis
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33 people have reviewed this hotel

Traveler rating
    2
    6
    9
    12
    4
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Cleveland, Tennessee
Top Contributor
51 reviews 51 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would have rated the hotel as "average" if it weren't for the VERY friendly staff and very large room. The room was very clean, but the furniture is scratched and scuffed and needing some updating. The breakfast was average. The bed was very comfortable. CONS: Bedspread stained. The hallway carpets don't look like they've been vacuumed in quite some... More

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Springfield, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 5, 2014

We were caught in bad weather. It took us 7.5 hours to get from Little Rock to West Memphis and I am thankful for finding a room. The power was out in some of the area so locals were looking for rooms as well as travelers who were exhausted from driving. I am also thankful that management didn't take advantage... More

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Midwest, USA
Top Contributor
80 reviews 80 reviews
11 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 5, 2014

It was getting dark and, suddenly decided to get a room in West Memphis. The location of this Quality Inn (1009 South Service Road) is in what AT THE TIME felt like a "sketchy" area. Off the interstate it was very dark, and some construction going on was confusing.There were tons of trucks in the parking lot- many laborers must... More

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Brevard, NC
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 4, 2013 via mobile

While older, the room was clean, and the staff very friendly and helpful. The hotel is very convenient to Memphis, and easy to access. Seemed clean, and the breakfast was adequate. We would recommend it.

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Breaux Bridge, Louisiana, United States
Top Contributor
87 reviews 87 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 22, 2013 via mobile

We found the check in fast and staff helpful with directions. A little tricky getting to and getting to resturant. One way service road! Disappointed that no elevator and room on 2nd floor. Handicapped people beware! Might stay again, but would probably look for place with elevator. We found everything clear and in working order.

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Chiman M, General Manager at Quality Inn, responded to this review

Thank you for choosing to stay with us. We do not have an elevator in our two storey building but we can block ground floor rooms if called ahead. All our handicap accessible rooms are on the ground floor.- General Manager More

AERM
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2013

Front desk are nice and helpful. Breakfast is regular. Our room with 2 queen bed are a bit bigger, nice and clean but no elevator. According to the physical address it is in 1009 S Service rd but the GPS is E Service rd.

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Chiman M, General Manager at Quality Inn, responded to this review

Thank you for staying with us. We are currently working to change our address on web and all pulbications to 1009 EAST service Road. More

Bullard, Texas
Top Contributor
85 reviews 85 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 17, 2013

My wife and I stopped at this motel at the end of a long day of driving. The experience exceeded our expectations. Everything was very nice. We had a comfortable room with a king size bed. The breakfast was good.

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Chiman M, Manager at Quality Inn, responded to this review

Thank you for choosing to stay with us. Your patronage is greatly apprecited. Chiman Mistry, General Manager More

Frisco, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 13, 2013

Arrived with a large group late in the evening. The hotel knew we were coming, but only had one, slow, employee working. Took forever to check in. Room was fine, except some ants coming in the window and several bugs in the bathroom. Absolute worst thing about the room was the tub. Nasty black mold around the tub and the... More

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Orange, California
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 16, 2013

It is nice and close to downtown Memphis without the hassle and expense of being downtown and the staff is friendly. However, I've stayed at many Quality Inns and this was a disappointment. We had a cooler with us on our long road trip. Unfortunately, assigned to the second floor, there was no elevator to use the rolling cart, so... More

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Greenville, MS
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 8, 2013

The room was tremendous with a huge hot tub. There were some cigarette holes in the bedspread but i had already seen this on other reviews so i wasn't surprised. The room was very clean otherwise, large couch, nice window treatments and the bed was very comfortable. My only complaint is the noise from the interstate. We were on the... More

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Additional Information about Quality Inn

Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn
Address: 1009 South Service Road, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 19 hotels in West Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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