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All 19 West Memphis hotels

Comfort Suites

850 Stephen Boulevard, West Memphis, AR 72301
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Ranked #1 of 19 Hotels in West Memphis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
RZirkelbach Hong Kong
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110 reviews from our community

Traveler rating
    68
    28
    8
    5
    1
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33
28
1
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel has a bit of Americana in the lobby area which is SUPER COOL! Flags from different time periods in the United States - 45 starts, 46 starts, etc etc. cool little display of old lights. The hotel is on a crappy little side road with unclear markings from the main road making it difficult to chose which road... More

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Hot Springs, Arkansas
Top Contributor
105 reviews 105 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here to save a bit on the cost of a room in Memphis. Since it's just a 10 - 15 minute drive to downtown, this was pretty good choice for us. The staff was very nice and the check-in process was done in a few short minutes. The room was very clean and comfortable. The mattress was absolutely... More

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Dear Gilley2001, Thank you for taking the time to share your experience with us here at the Comfort Suites in West Memphis, AR. We appreciate your kind comments concerning the cleanliness and staff. We will be sure to share these comments with our staff, as they continue their efforts on providing the best possible experience for our guests. We look... More

Oklahoma
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Comfort Suites was a wonderful experience for road weary travelers. A large super clean room, nicely arranged made for a great night's sleep. On top of that, the entire staff were remarkable. Terry, at the front desk, was awesome, friendly and so helpful. We were do impressed with our stay, we made it a point to stop again on... More

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Dear OklahomaB2B, Thank you so much for taking the time to share your experience with us here at the Comfort Suites. We appreciate the kind comments as it will serve as encouragement to our team to continue to strive and provide the best possible experience for all our guests. We look forward to seeing you again soon. Hospitably, Shawna Rhinehart... More

1 review
2 of 5 stars Reviewed August 7, 2014

07/18-07/20/2014: Good evening, to those of reading my review. Our family had a great reunion in Memphis. We thought this hotel was beautiful, until my sister opened up sofa bed. Dirty mattress. Took 45 min. for manager to get one from my rm.

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Flowers/Horton Family Reunion, We really appreciate the opportunity to have hosted your family reunion at our hotel recently. I certainly do apologize for the experience with the mattress on your pullout sofa. Thank you for the opportunity to have hosted your group and we look forward to seeing you again. Sincerely, Shawna Rhinehart General Manager Comfort Suites More

Wadsworth, Ohio, United States
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2014

We stayed here when we were passing through on our way from Ohio to Texas. The staff were very helpful with local attractions and just our questions in general. They were friendly and made us feel like family. Our room was incredible!!! Two queen size beds with pillow tops, four pillows per bed - 2 soft, 2 firmer. A seperate... More

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

ShannonM, Thank you for taking the time to share your experience of your recent hotel stay with us here at the Comfort Suites. It was our pleasure hosting you during your visit to our city. We appreciate the positive feedback and will be sharing this with the staff to serve as encouragement to continue to strive to provide excellent service... More

Jacksonville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

From the moment I walked into this hotel, I was impressed! Lining the walls of the very attractive, high-ceiling lobby were flags of the U.S., reflecting our history based on the number of stars. In addition, there were several antique items, including two cases of antique taillights! NEAT!! The front desk clerk was great--he actually noted that I had six... More

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Carolyn C, Thank you so much for taking the time to share a review of your hotel experience with us here at the Comfort Suites. We appreciate your comments and will be sure to share these with our staff, as they will serve as encouragement to continue our strive to provide exceptional service to all our guests. We look forward... More

Shingle Springs, California
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed July 7, 2014

This room was nice and large but had mildew in the shower (I did tell the desk clerk so it hopefully would be cleaned properly), a noisy air conditioning unit and dirt/gunk on the floor under the air conditioner. I guess if I hadn't needed to get on the floor to search for my grandson's toy I wouldn't have been... More

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Gray Hawk, Kentucky, United States
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 15, 2014

Stayed one night on the recommendation of another Motel in the area, it being spring it did have some ants but it was clean, large room, real friendly staff & breakfast was good but I would have liked more fresh fruit, price was comparable to other motels in 3-4 star range

Was this review helpful? Yes 3
Central Florida, Florida
1 review
5 of 5 stars Reviewed May 13, 2014 via mobile

I stayed her with my family during a recent trip thru West Memphis. The staff was so friendly and the breakfast was great. The hotel is the nicest in the area compaired to the others in the area. The best part was the security is a full time police officer who also made us feel safe. The parking area is... More

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Vet279, Thank you for taking the time to share your experience of your stay with us. We have shared your comments with the staff. Your comments will serve as encouragement as we continue to strive to provide exceptional service to all our guests. We look forward to seeing you again. With warm regards, Shawna Rhinehart General Manager More

Arkansas
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 14, 2014 via mobile

Staff was great very attentive, friendly and accommodating. I booked the last room available which was an accessible room. Upon entering the room the smell was gasly. It was a stale and musky smell. It was a warm day which didn't help. I turned up the ac and sprayed hairspray which helped a little. The room was large and very... More

Was this review helpful? Yes 1
SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Dear VET279, Thank you for taking the time to share your experience of your stay at the Comfort Suites. We appreciate the opportunity to have hosted you. I have shared your comments with our staff and we will use this information as we continue to strive to provide an exceptional experience for all our guests. We look forward to seeing... More

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Additional Information about Comfort Suites

Address: 850 Stephen Boulevard, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Price Range (Based on Average Rates): $$
Number of rooms: 82
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Also Known As:
Comfort Hotel West Memphis

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