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All 19 West Memphis hotels

Comfort Suites

850 Stephen Boulevard, West Memphis, AR 72301
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Comfort Suites

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89%
Ranked #1 of 19 hotels in West Memphis
Certificate of Excellence 2013
A recent review
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101 people have reviewed this hotel

Traveler rating
    64
    25
    8
    3
    1
See reviews for
30
26
1
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Arkansas
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Staff was great very attentive, friendly and accommodating. I booked the last room available which was an accessible room. Upon entering the room the smell was gasly. It was a stale and musky smell. It was a warm day which didn't help. I turned up the ac and sprayed hairspray which helped a little. The room was large and very... More

Was this review helpful? Yes
Muscatine, Iowa
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Nice place to stay. Easy checkin and checkout. Friendly employees. Room was clean and large. Bed was comfy and pillows were just okay. Had a good hot breakfast with a good amount of variety. If ever in the area again would definitely stay here.

Was this review helpful? Yes 1
SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Dear JoAnn A, Thank you for taking time to share your experience of your recent stay with us at the Comfort Suites in West Memphis. Your positive feedback will serve as encouragement to our staff as we continue to strive for the best possible guest experience. We look forward to hosting you again should your travels bring you to our... More

Birmingham, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 12, 2014

From the moment I walked into the hotel the staff made me feel welcome and appreciated. The front desk staff were exceptional. The staff was friendly & accommodated every need. Shawna Rhinehart, is amazing and is a key factor in putting this hotel on my top 10 list. Whatever your needs, she delivers with PROFESSIONALISM and ENTHUSIASM . I typically... More

Was this review helpful? Yes 1
SuitePeaWestMemphis, Manager at Comfort Suites, responded to this review

Dear Ms. Kimberly H, Thank you so much for your kind words and review of our hotel and your recent stay here at the Comfort Suites in West Memphis, AR. It certainly was our pleasure to host you during your trip to our area. When we met, it was almost as if we had known each other forever. I love... More

Central Texas
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 5, 2014

This is our 3rd return trip to this location. Love the hotel. Rooms are spotless and roomy with a warm, tasteful decor. Beds are a dream. Very nice bathroom with plenty of fluffy towels. Not enamored of the one serve coffee pods, but the coffee is good. The morning person was lovely, an attractive older woman with a nice smile... More

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SuitePeaWestMemphis, Manager at Comfort Suites, responded to this review

Dear IBLibrarian, Thank you for taking time to write a review of your recent stay with us here at the Comfort Suites in West Memphis, AR. We appreciate the kind words and will share your comments with the staff. This will serve as encouragement to continue to strive to do our best and serve our guests with a warm and... More

Columbia
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2013

We were quite honestly a little hesitant to stop off in West Memphis, but what a pleasant surprise we received with this gem. Fabulous hotel. Top notch breakfast as per usual with Comfort Inns. Desk staff and breakfast hostess made us feel like one of their family. And for $99 for a King suite. Geesh. Talk about exceeding expectations. I'd... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed November 27, 2013

This establishment is only about 4 yrs old but already had some issues. The bed felt like there was a dip in the middle and that's where me an my husband would roll to!! The toilet was loose on the foundation. But overall just a few minor quirks!!

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Colorado Springs
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2013

We had originally booked a hotel in Memphis, TN but did not choose to stay there after seeing the hotel. We arrived at the Comfort Suites in West Memphis, AR without reservations. The clerk was very friendly and quite accommodating. She told us there would be free beer, chex mix and warm cookies available soon. Our room was wonderful. The... More

Was this review helpful? Yes 1
SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Dear Shelman, Thank you so much for taking the time to write a review of your recent experience of your stay at the Comfort Suites in West Memphis, AR. It was certainly our pleasure to have taken care of you during your stay. We look forward to seeing you again soon, should your travels bring you to our area. Sincerely,... More

Mayo
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2013

Good location just beyond the bustle of Memphis. Staff and check-in were great. Room clean and comfortable, with slight wear. Hot breakfast bar well stocked and staff kept the dining area spotless. Located off an easy exit and across street from Cracker Barrel.

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

JHOWDY, Thank you for taking the time to share your experience of your recent stay at the Comfort Suites in West Memphis, AR. We appreciate the opportunity to have taken care of you and your guests. We look forward to seeing you again soon. Sincerely, Shawna Rhinehart General Manager Comfort Suites West Memphis More

Pana, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2013

Our stay was tremendous. Roy was super as he checked us in. The room was immaculate and fresh. The breakfast was the usual breakfast fare. Our breakfast hostess was incredibly friendly and helpful. She was as attentive as the best waitress we have experienced. This is one of the best places we have stayed in the past few years.

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Dear Greg W, Thank you for taking the time to share your experience of your recent stay at the Comfort Suites in West Memphis, AR. We appreciate the opportunity to have taken care of you and look forward to seeing you again in the future. Our staff really does have a heart for service and I am glad we were... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2013 via mobile

I first want to say, please take any and all negative reviews on here with a grain of salt. I was apart of the 2013 Arkansas Legislative Black Caucus, and we stayed at this location. I want to say from the moment we arrived we were carted hand and foot by the ENTIRE staff. I have never seen a hotel... More

Was this review helpful? Yes 1
SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Jcritcher, Thank you for taking the time to write a review of your experience here at the Comfort Suites in West Memphis, AR. It certainly was our pleasure to take care of you and your associates during your retreat. I will certainly share this review with the staff as encouragement, as we continue to strive to make every guests stay... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel West Memphis
Address: 850 Stephen Boulevard, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 hotels in West Memphis
Price Range (Based on Average Rates): $$
Reservation Options:
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