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All 19 West Memphis hotels

Comfort Suites

850 Stephen Boulevard, West Memphis, AR 72301
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86%
Ranked #1 of 19 hotels in West Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Shannon M Wadsworth, Ohio, United States
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107 people have reviewed this hotel

Traveler rating
    67
    26
    8
    5
    1
See reviews for
33
26
1
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Japanese first
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English first
  • All months
    (107)
  • Mar-May only
    (23)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (14)
All months
1 review
2 of 5 stars Reviewed 3 weeks ago

07/18-07/20/2014: Good evening, to those of reading my review. Our family had a great reunion in Memphis. We thought this hotel was beautiful, until my sister opened up sofa bed. Dirty mattress. Took 45 min. for manager to get one from my rm.

Was this review helpful? Yes
SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Flowers/Horton Family Reunion, We really appreciate the opportunity to have hosted your family reunion at our hotel recently. I certainly do apologize for the experience with the mattress on your pullout sofa. Thank you for the opportunity to have hosted your group and we look forward to seeing you again. Sincerely, Shawna Rhinehart General Manager Comfort Suites More

Wadsworth, Ohio, United States
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here when we were passing through on our way from Ohio to Texas. The staff were very helpful with local attractions and just our questions in general. They were friendly and made us feel like family. Our room was incredible!!! Two queen size beds with pillow tops, four pillows per bed - 2 soft, 2 firmer. A seperate... More

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

ShannonM, Thank you for taking the time to share your experience of your recent hotel stay with us here at the Comfort Suites. It was our pleasure hosting you during your visit to our city. We appreciate the positive feedback and will be sharing this with the staff to serve as encouragement to continue to strive to provide excellent service... More

Jacksonville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

From the moment I walked into this hotel, I was impressed! Lining the walls of the very attractive, high-ceiling lobby were flags of the U.S., reflecting our history based on the number of stars. In addition, there were several antique items, including two cases of antique taillights! NEAT!! The front desk clerk was great--he actually noted that I had six... More

Was this review helpful? Yes
SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Carolyn C, Thank you so much for taking the time to share a review of your hotel experience with us here at the Comfort Suites. We appreciate your comments and will be sure to share these with our staff, as they will serve as encouragement to continue our strive to provide exceptional service to all our guests. We look forward... More

Shingle Springs, California
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 7, 2014

This room was nice and large but had mildew in the shower (I did tell the desk clerk so it hopefully would be cleaned properly), a noisy air conditioning unit and dirt/gunk on the floor under the air conditioner. I guess if I hadn't needed to get on the floor to search for my grandson's toy I wouldn't have been... More

Was this review helpful? Yes 1
Gray Hawk, Kentucky, United States
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 15, 2014

Stayed one night on the recommendation of another Motel in the area, it being spring it did have some ants but it was clean, large room, real friendly staff & breakfast was good but I would have liked more fresh fruit, price was comparable to other motels in 3-4 star range

Was this review helpful? Yes 3
Central Florida, Florida
1 review
5 of 5 stars Reviewed May 13, 2014 via mobile

I stayed her with my family during a recent trip thru West Memphis. The staff was so friendly and the breakfast was great. The hotel is the nicest in the area compaired to the others in the area. The best part was the security is a full time police officer who also made us feel safe. The parking area is... More

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SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Vet279, Thank you for taking the time to share your experience of your stay with us. We have shared your comments with the staff. Your comments will serve as encouragement as we continue to strive to provide exceptional service to all our guests. We look forward to seeing you again. With warm regards, Shawna Rhinehart General Manager More

Arkansas
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 14, 2014 via mobile

Staff was great very attentive, friendly and accommodating. I booked the last room available which was an accessible room. Upon entering the room the smell was gasly. It was a stale and musky smell. It was a warm day which didn't help. I turned up the ac and sprayed hairspray which helped a little. The room was large and very... More

Was this review helpful? Yes 1
SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Dear VET279, Thank you for taking the time to share your experience of your stay at the Comfort Suites. We appreciate the opportunity to have hosted you. I have shared your comments with our staff and we will use this information as we continue to strive to provide an exceptional experience for all our guests. We look forward to seeing... More

Muscatine, Iowa
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2014

Nice place to stay. Easy checkin and checkout. Friendly employees. Room was clean and large. Bed was comfy and pillows were just okay. Had a good hot breakfast with a good amount of variety. If ever in the area again would definitely stay here.

Was this review helpful? Yes 1
SuitePeaWestMemphis, General Manager at Comfort Suites, responded to this review

Dear JoAnn A, Thank you for taking time to share your experience of your recent stay with us at the Comfort Suites in West Memphis. Your positive feedback will serve as encouragement to our staff as we continue to strive for the best possible guest experience. We look forward to hosting you again should your travels bring you to our... More

Birmingham, Alabama
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

From the moment I walked into the hotel the staff made me feel welcome and appreciated. The front desk staff were exceptional. The staff was friendly & accommodated every need. Shawna Rhinehart, is amazing and is a key factor in putting this hotel on my top 10 list. Whatever your needs, she delivers with PROFESSIONALISM and ENTHUSIASM . I typically... More

Was this review helpful? Yes 2
SuitePeaWestMemphis, Manager at Comfort Suites, responded to this review

Dear Ms. Kimberly H, Thank you so much for your kind words and review of our hotel and your recent stay here at the Comfort Suites in West Memphis, AR. It certainly was our pleasure to host you during your trip to our area. When we met, it was almost as if we had known each other forever. I love... More

Central Texas
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 5, 2014

This is our 3rd return trip to this location. Love the hotel. Rooms are spotless and roomy with a warm, tasteful decor. Beds are a dream. Very nice bathroom with plenty of fluffy towels. Not enamored of the one serve coffee pods, but the coffee is good. The morning person was lovely, an attractive older woman with a nice smile... More

Was this review helpful? Yes 1
SuitePeaWestMemphis, Manager at Comfort Suites, responded to this review

Dear IBLibrarian, Thank you for taking time to write a review of your recent stay with us here at the Comfort Suites in West Memphis, AR. We appreciate the kind words and will share your comments with the staff. This will serve as encouragement to continue to strive to do our best and serve our guests with a warm and... More

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Additional Information about Comfort Suites

Address: 850 Stephen Boulevard, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Price Range (Based on Average Rates): $$
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Also Known As:
Comfort Hotel West Memphis

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
82

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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