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Extend a Suites West Memphis

210 West Service Road, West Memphis, AR 72301 (Formerly Howard Johnson West Memphis)
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Best prices for: 1 room 1 guest
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Extend a Suites West Memphis
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Extend a Suites West Memphis
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52 reviews from our community

Traveler rating
    4
    10
    9
    10
    19
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14
9
4
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
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    (52)
  • Mar-May only
    (14)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (7)
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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

My stay there was absolutely horrible, house keeping didn't clean my room the chair in the room was broken & dirty, the ceiling leaked into the bed of the room they assigned me room 201 they moved me to room 205 the toilet tub & were filthy, they than moved me to room 203 the ceiling there leaked as well!!... More 

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1 review
4 of 5 stars Reviewed March 10, 2015 via mobile

I thought the place was clean it was not a bad place to the people in the office for friendly it's a very good area no concerns there and I think that if you give this hotel a shot that you'll find it's not as bad as everybody says

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San Francisco, California
Top Contributor
167 reviews 167 reviews
47 hotel reviews
97 helpful votes 97 helpful votes
1 of 5 stars Reviewed February 14, 2015

Firstly I have a beef with Hotels.com! I spoke with a reservation representative from Hotels.com on the phone at 7:07pm, who told me he was putting us in a hotel that same night that had at least a 3star rating, we would be comfortable. I asked for a king size, non-smoking room with breakfast and was assured that this hotel... More 

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Travelers are raving about these West Memphis hotels

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 8, 2015

ive worked on the road for almost 10 yrs now, and this is the worst place ive ever stayed. first of all there is no hbo, or internet. hbo is so fuzzy its unwatchable, and the internet only exists in certain rooms, and at the front desk. now for the fun stuff, they DO NOT clean the rooms. my bathroom... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 5, 2014

We stopped in this hotel in hopes that it would be a cheap, clean place to stay for the night. As it turned out, it was the worst hotel my family has ever stayed in. We got placed into a room with a hole in the window, allowing endless mosquitoes to invade our room. Not a minute went by without... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 8, 2014

What a dump to start the lady at the reception is very rude! The A/C in the rooms don't work! The bugs are running on the sidewalks. Two rats came out of the corner! There are manny better hotels in West. Memphis area.

Was this review helpful? Yes 3
eas-JS, Owner at Extend a Suites West Memphis, responded to this review

This property is currently under a new brand and new management. I would like to personally apologize for any inconvenience this has caused you. If you would like to further discuss these issues please feel free to contact me at info@extendasuites.com. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 7, 2014 via mobile

The connection to the free internet is not in all rooms . The further you stay back no internet so they should not say free internet . Most of the outlets in rooms don't work .great location , friendly staff

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Milwaukee, Wisconsin
1 review
2 of 5 stars Reviewed January 3, 2014

The staff I spoke with were very friendly. I have never gone to a hotel where they post a notice stating you must look at the room before you actually book a stay. I asked why and was told that its an older hotel. The room was supposed to be nonsmoking and reeked of smoke upon entering. I was given... More 

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Destin, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2013

This hotel is absolutely disgusting. ROOM 234 HAS BED BUGS!!! there are water bugs all over the place and the manager said they were the norm and it was in all the rooms. The carpet was old smoky and mildew smelling. The tubs and toilets were filthy! the walk way had old buds and slime and old trash just laying... More 

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Amenities