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Extend a Suites West Memphis

2.0 of 5 210 West Service Road, West Memphis, AR 72301 (Formerly Howard Johnson West Memphis)
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Extend a Suites West Memphis
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Extend a Suites West Memphis
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48 reviews from our community

Traveler rating
    4
    9
    9
    10
    16
See reviews for
14
8
3
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
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    (48)
  • Mar-May only
    (12)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (5)
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 5, 2014

We stopped in this hotel in hopes that it would be a cheap, clean place to stay for the night. As it turned out, it was the worst hotel my family has ever stayed in. We got placed into a room with a hole in the window, allowing endless mosquitoes to invade our room. Not a minute went by without... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 8, 2014 via mobile

What a dump to start the lady at the reception is very rude! The A/C in the rooms don't work! The bugs are running on the sidewalks. Two rats came out of the corner! There are manny better hotels in West. Memphis area.

Was this review helpful? Yes 2
eas-JS, Owner at Extend a Suites West Memphis, responded to this review

This property is currently under a new brand and new management. I would like to personally apologize for any inconvenience this has caused you. If you would like to further discuss these issues please feel free to contact me at info@extendasuites.com. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 7, 2014

The connection to the free internet is not in all rooms . The further you stay back no internet so they should not say free internet . Most of the outlets in rooms don't work .great location , friendly staff

Was this review helpful? Yes 2
Milwaukee, Wisconsin
1 review
2 of 5 stars Reviewed January 3, 2014

The staff I spoke with were very friendly. I have never gone to a hotel where they post a notice stating you must look at the room before you actually book a stay. I asked why and was told that its an older hotel. The room was supposed to be nonsmoking and reeked of smoke upon entering. I was given... More 

Review collected in partnership with this hotel

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Destin, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2013

This hotel is absolutely disgusting. ROOM 234 HAS BED BUGS!!! there are water bugs all over the place and the manager said they were the norm and it was in all the rooms. The carpet was old smoky and mildew smelling. The tubs and toilets were filthy! the walk way had old buds and slime and old trash just laying... More 

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Greenville, MS
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 27, 2012

Upon arrival I was given a key to go check the room and make sure everything was good since it is a pay up front motel. I found the room to be sufficient for a inexpensive weekend stay. There is a low water issue but nothing that was very worrisome. We had plenty of water, just low water in the... More 

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Additional Information about Extend a Suites West Memphis

Address: 210 West Service Road, West Memphis, AR 72301 (Formerly Howard Johnson West Memphis)
Location: United States > Arkansas > West Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extend a Suites West Memphis 2*
Number of rooms: 114
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Also Known As:
Howard Johnson West Memphis Hotel West Memphis
West Memphis Howard Johnson
Ramada West Memphis

17 photos of this hotel

Management photos: Courtesy of the property manager

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