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Palm Hotel

Jl. A. Yani N.32, Bondowoso 68214, Indonesia
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Palm Hotel
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Ranked #2 of 5 Bondowoso B&B and Inns
A recent review
4 of 5 stars reviewed 3 weeks ago
singpat Singapore
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50 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is said to be the best hotel in Bondowoso and while it is certainly not the Ritz it is absolutely OK for the price (25 EUR) The setting of the Magnolia rooms around a lush tropical courtyard is really nice. The staff is relaxed and helpful. The room is a bit blank including the typical Asian cozy neon light... More 

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Senior Contributor
26 reviews 26 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 27, 2015

We have stayed at this hotel many times over a very long period and have never failed to be satisfied with the service, and level of comfort available. The hotel is old and Dutch Colonial style. The foyer and public areas are open plan and airy. We have always found the staff cheery and helpful, ok sometimes there is a... More 

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Dili, East Timor
3 reviews 3 reviews
5 of 5 stars Reviewed January 7, 2015

Nothing but awe for Indonesian hospitality during our bike trip from Surabaya to Ubud. Palm Hotel topped the bill. Two broken spokes and brake pads gone. The staff organised a late night bike mechanic in the hotel lobby. Transport to the magnificent Ijen volcano. The staff arranged an early morning driver within the blink of an eye. Wasted by another... More 

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Surabaya, Indonesia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 31, 2014

Stay in this hotel for 1 night. When first time arrive the building looks very clean with colonial style and good. Good value for hotel in Bondowoso. But the staff are old man and woman without smile and they do service feel like not from their heart. No hospitality staff here. Its not balance with the beauty of the hotel.

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Travelers are raving about these Bondowoso hotels

Zurich, Switzerland
Top Contributor
71 reviews 71 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed November 3, 2014 via mobile

We stayed stayed at the Palm Hotel a few hours before we left to visit the Jien Crater. The room was very small, it hardly fit our luggage. The bathroom was dirty and there was only one small towel in a double room. We had to use earplugs as the rooms are not sound-proved at all. Please be aware the... More 

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Jakarta, Indonesia
1 review
3 of 5 stars Reviewed September 13, 2014

We traveled by train from Yogya via Surabaya and Jember on our way to Ijen and having read the terrible reviews about the accommodation at the Arabica and Catimore closer to the mountain we decided to stay in Bondowoso. The alternative hotel (the Ijen View) was full, so we settled on the Palm Hotel. The bus from Jember passed within... More 

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Top Contributor
157 reviews 157 reviews
69 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed August 26, 2014

The hotel welcomes you with an elegant appearance - a nice hall and good room services. But, after a bit, you discover it is old and worn out, with very little maintenance and it disappoints you a bit. The dinner is absolutely one of the worst we had - something similar to a very basic canteen. It is ok if... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 19, 2014

The hotel was certainly very average and the worst we have stayed in for the same price in Indonesia to date. But our main concern was the driver they arranged for us to get to Ijen. We were offered the opportunity to share a driver with another couple and split the cost so when we went back to book, we... More 

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Senior Contributor
30 reviews 30 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 8, 2014

Very mixed impression of this place. Our room was massive (Rose room), like a small flat. Clean and comfortable enough. There is a fantastic, large and clean pool. Prices are very reasonable; there is a nice bar area to relax, but there is absolutely no atmosphere. Despite the warm temperature, the hotel feels very cold and impersonal. The restaurant is... More 

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Bandung, Indonesia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 2, 2014

The hotel has nice variety of rooms with good value. It also has a huge pool and the food was awesome. The hotel is located very well in the town, which is a small one, so everything is within reach. Actually, I stayed here at the end of the world: 21 Dec 2012. I saw a picture of the previous... More 

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