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All 1 Playa del Secreto hotels

Valentin Imperial Maya

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
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Valentin Imperial Maya
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A recent review
5 of 5 stars Reviewed April 20, 2008
tashadon Edmonton, Ab
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7,313 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Valentin Imperial Maya
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Edmonton, Ab
2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 20, 2008

Stayed in a swim up suite April 10-17, we never had any problems with anything, A/C in our room was nice and cold especially with the fan on, I would sometimes get cold. Water and power was fine during our stay, no issues. Staff was great, everyone was very pleasant. Food was very good, breakfast buffet was the same as... More 

Was this review helpful? Yes 16
Ontario,Canada
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 20, 2008

We stayed at the resort from April 11-18. I would just like to start by saying this is an ADULTS ONLY resort(one of the reviews complained that there wasn't anything there for children to do!) We arrived during the day and we had a warm towel and a glass of champagne handed to us upon arrival. However, if you arrived... More 

Was this review helpful? Yes 16
Mid-west
1 review
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 19, 2008

Eight of us made our way from the mid-west USA to the Valentin in mid-April for our daughter's wedding. What could have been an exceptional experience - unfortunately was anything but. Here is a list of our disappointments and frustrations - all of which the Valentin's "wedding coordinator" was responsible for. 1. Surprise! - We knew a blood test was... More 

Was this review helpful? Yes 14
Barrie, Canada
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5 reviews 5 reviews
5 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 18, 2008

We stayed at the Valentin from April 5 to 12. Overall we had a really good holiday. We stayed in a swim up room and have no complaints about the room at all - no ac or water problems. We had a minor problem at check-in but it was resolved quickly. Each building has a concierge during the day so... More 

Was this review helpful? Yes 13
Maple Ridge, BC Canada
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 18, 2008

Just returned from this resort. Overall I would recommend the Valentin. But there were a few issues. Food - you won't go hungry. There was lots of variety. Enjoyed the eggs to order station in le marche restaurant. There was every kind of breakfast item you might want. Lunch was good, with a couple locations to choose from. We were... More 

Was this review helpful? Yes 10
GA
2 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 16, 2008

We recently returned from a trip to Valentin Imperial Maya (travel dates 3/31 -4/5 Building 3 room 3303) which we booked through Bookit.com. Unfortunately, our trip did not go as well as we had expected. Our disappointment stems primarily from the fact that the Valentin was listed as a 5 star resort on Bookit.com. This resort, even on its best... More 

Was this review helpful? Yes 16
Ontario, Canada
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4 reviews 4 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 15, 2008

We stayed at the Valentin April 03-10. We were there when the water main broke in the afternoon and our shower was out of order for a couple of hours, there were four minor power outages during our stay, the last one knocking out our alarm clock. The batteries needed replacing in our safe on day three and the first... More 

Was this review helpful? Yes 13
Halifax
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 15, 2008

Hello I just got back from a week at the Valentin Imperial Maya. Just so you know, this is not a 5 star resort. I would rate it a 4 at best. The grounds and the buildings are very beautiful and give it the facade of being a 5 star but the place is new and a bunch of things... More 

Was this review helpful? Yes 5
Northville, Michigan
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2008

My husband and I both thoroughly enjoyed our stay at the Valentin in March. Our vacation was wonderful and relaxing and we highly recommend the Valentin. When we arrived, we asked to upgrade to (and paid for) a beach front suite in Building 11. Our room was on the second floor and had a fabulous view of the ocean from... More 

Was this review helpful? Yes 9
Austin, Texas
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 14, 2008

Let me start by saying that this is our first trip to Mexico and to an all-inclusive resort. We stayed at the Valentin from April 2-7, for our 10-year anniversary. I am not going to cover all the details, as there are plenty within the other reviews. We arrived at about 5:30 pm to very little activity in the Lobby.... More 

Was this review helpful? Yes 10
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Hotel Summarization (Beta)

What travelers say

  • Room service(192)
  • Very good(153)
  • Main pool(120)
  • French restaurants(111)
  • Great time(66)
  • Other resorts(58)
  • Breakfast buffet(49)
  • Lobster pot(48)
  • Grounds were beautiful(42)
  • First day(37)

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Valentin Imperial Maya 4*
Number of rooms: 540
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico

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