We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Playa del Secreto hotels

Valentin Imperial Maya

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
Hotel website
Hotel amenities
Valentin Imperial Maya
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Valentin Imperial Maya to your Saves list
A recent review
5 of 5 stars Reviewed January 25, 2010
Willowbankers Gananoque
Write a Review

7,317 reviews from our community

Traveler rating
    4,869
    1,660
    513
    168
    107
See reviews for
345
5,822
36
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,137)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (7317)
  • Mar-May only
    (2078)
  • Jun-Aug only
    (1793)
  • Sep-Nov only
    (1696)
  • Dec-Feb only
    (1750)
All months
There are newer reviews for Valentin Imperial Maya
See the most recent reviews
Gananoque
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 25, 2010

My husband and I just returned from a week at the VIM and I feel compelled to let others know about this wonderful place. We arrived early and had to wait for our room, no problem, we changed in the hospitality room (complete with shower), stored our luggage and headed for the beach. We had asked for a king sized... More 

Was this review helpful? Yes 10
WV
Top Contributor
61 reviews 61 reviews
26 hotel reviews
230 helpful votes 230 helpful votes
5 of 5 stars Reviewed January 25, 2010

Well the challenge is to avoid repeating all the great reviews already posted. Were there any issues? Hmmm, maybe a few tiny ones as well as a few suggestions, but overall the place is great. The arrival was smooth- private transfer from USA transfers about 20 minutes and we were at the desk with champagne in hand. We were assigned... More 

Was this review helpful? Yes 18
Raleigh, North Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 24, 2010

My husband and I stayed here for our honeymoon for 6 nights. It is by far the best all inclusive I have been to, and I've been to quite a few. 1) Restaurants : their attempts for French, Italian and Thai were impressive by Mexico's standard. If we had more time, we'd go back to all three again for dinner.... More 

Was this review helpful? Yes 6
Minneapolis, Minnesota
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 24, 2010

This was my first visit to Mexico and my first visit to an all-inclusive resort. It was a great experience and I would definitely vacation like this again. First of all, when we arrived at the hotel we were greeted with champagne. The check in process was quick & easy. A driver took us & our bags to our room,... More 

Was this review helpful? Yes 9
Hawkinsville, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 24, 2010

My wife and I stayed at Valentin Imperial January 12 – 19, 2010 and were very impressed. We took Cancun Shuttle from the airport and, unlike some others on this board, had absolutely no problems with them. They were at the airport when they said they would be and picked us up from the hotel when they said they would.... More 

Was this review helpful? Yes 12
Illinois
Top Contributor
77 reviews 77 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 23, 2010

I just returned from a trip to VIM with a girlfriend. We had a wonderful, relaxing time, but we did have some issues with service that I wanted to mention in my review, especially for other female travelers. This is minor, but upon check in, we did not receive champagne, although those around us did. When we arrived at our... More 

Was this review helpful? Yes 11
Coatesville, PA
Top Contributor
65 reviews 65 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed January 22, 2010

If you looking for a beautiful place to simply relax and spend quality time with your significant other then this is your place. It is very, very clean and the service is impeccable. The rooms are large and comfortable. There are daily activities, so there is always something going on. The beach is fair, very crowded and rocks are all... More 

Was this review helpful? Yes 5
Massachusetts
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2010

No reservations needed at any of the restaraunts. They have Mexican, Italian, Japanese, French, Steak house and Sea food. We didn't eat at the French but the others were fantastic. Have the after dinner coffee at the Mexican restaurant. It's a flaming tableside presentation. Fantastic! Japanese restaurant has an excellent hibachi menu. Room(junior suite) was excellent. Nice bed. Great beach... More 

Was this review helpful? Yes 5
montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 21, 2010

nicest resort i have ever stayed in and i did many of them (rio, iberostar, bahia). we had a swim up room and that was the best ever but u need to get a corner unit , rooms have a better layout inside then the middle section of building 6,7,8. food was great and no reservations is the way to... More 

Was this review helpful? Yes 6
north carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 20, 2010

This resort deserves more accolades than one person can say. We have been to several all inclusive resorts in the Caribbean and this one tops my list. The personnel are extremely pleasant and willing to please, no matter whether you are on the beach, at the pool, in your room or at any of the restaurants. Speaking of restaurants, they... More 

Was this review helpful? Yes 10
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Valentin Imperial Maya? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(192)
  • Very good(153)
  • Main pool(120)
  • French restaurants(111)
  • Great time(66)
  • Other resorts(58)
  • Breakfast buffet(49)
  • Lobster pot(48)
  • Grounds were beautiful(42)
  • First day(37)

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Valentin Imperial Maya 4*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Caribbean Online Mgt Corp., Cheap Tickets, TravelClick, Orbitz, getaroom.com, Despegar.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico

9,971 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9965)
Viewed
Room/suite (1252)
Viewed
Pool/beach area (2575)
Viewed
Hotel & grounds (1945)
Viewed
View from room (395)
Viewed
Dining (905)
Viewed
Bathroom (177)
Viewed
6:27
Videos (21)
Viewed
Business center/function rooms (24)
Viewed
Family/play areas (28)
Viewed
Other (2643)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay