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All 1 Playa del Secreto hotels

Valentin Imperial Maya

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
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Valentin Imperial Maya
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5 of 5 stars reviewed yesterday
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7,274 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed December 5-12.Everything was perfect, the staff, the grounds, our room, the food, and the entertainment. Have stayed at many resorts and found VIM was one step above in all areas. Thanks to the staff for a wonderful holiday.

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Woodbridge, Virginia
Top Contributor
63 reviews 63 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

We TOTALLY enjoyed our stay at this Resort! I got engaged on the beach the first night and the rest of the trip was wonderful! From the moment we arrived at the resort and was welcomed by the bellboys and staff we felt comfortable and relaxed.The food was excellent! Breakfast buffet is provided in two locations and has a little... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for a week from December 8-15. This was an absolutely fantastic resort from the scenery to food to staff friendliness, activities and nightly entertainment. I cannot say a bad word about this resort... And I can normally find many things! Anyone who writes a bad review about this resort can not be pleased anywhere. My boyfriend and I... More 

Was this review helpful? Yes 3
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed at the Valentin in early November 2014. We are professionals in our early thirties. We requested a non-ground floor room with a king sized bed (both through our travel agent and by email to guest services). We were disappointed when we were told at check in that neither was available. The couple who check in... More 

Was this review helpful? Yes 4
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 days ago NEW

This resort was truly paradise! OCEAN: clear, blue, and perfect amount of waves. There were harmless white and black schools of fish. One of the workers said there were never any shark attacks there because the water was too warm and they were kind of blocked by an island. But he said there was only ONE barracuda incident that took... More 

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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place is amazing. The resort is gorgeous, the food is delicious, the service is incredible - the Valentin Imperial Maya has everything you need to have a relaxing and fun vacation. I wish I was back there right now. We booked the Valentin after almost booking a vacation at a boutique hotel in Tulum. My mom was worried about... More 

Was this review helpful? Yes 11
Boston, Massachusetts
1 review
4 of 5 stars Reviewed 3 days ago NEW

We found a great deal on the cheap Caribbean website. First some of the good things - The hospitality for our entire stay was excellent, very efficient and well informed. The resort is well spread out so you never feel that's it's too crowded. We were greeted with mimosas and cold towels. There are two swim up bars in the... More 

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Calgary, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First time to Mexico for my wife and I but our 9th AI in the carribean. Room was on the 3rd floor in building #5, was always clean, AC worked fine and had no problems with anything in room. Ate in 6 different restaurants and never had a bad meal. Service was good but a bit slow some times but... More 

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F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Santaclause Calgary, Canadá We appreciate your preference in visiting the Valentin and taking the time to write impressions. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. Your recommendation of our property is also encouraging our Management and staff who ensure that your vacation is relaxing.... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Fantastic location and service amongst a beautiful setting. Very relaxing, plenty of amenities and activities, food was excellent, very safe. The service was over the top. I would highly recommend the 5 star resort for couples and families. not for solo.

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Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My friend and I just returned from the Valentin Imperial Maya. We stayed a week and truly enjoyed the resort. It is very large, beautifully landscaped, and extremely elegant. The staff are attentive and very friendly overall. We especially enjoyed Barbara who taught the Pilates and Yoga classes we took (really fun and no extra charge). The food and drinks... More 

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Hotel Summarization (Beta)

What travelers say

  • Room service(192)
  • Very good(153)
  • Main pool(120)
  • French restaurants(111)
  • Great time(66)
  • Other resorts(58)
  • Breakfast buffet(49)
  • Lobster pot(48)
  • Grounds were beautiful(42)
  • First day(37)

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Valentin Imperial Maya 4*
Number of rooms: 540
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico

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