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All 1 Playa del Secreto hotels

Valentin Imperial Maya

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
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Valentin Imperial Maya
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A recent review
5 of 5 stars reviewed yesterday
DD137 Bradford West Gwillimbury, Canada
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7,652 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bradford West Gwillimbury, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars NEW

We visited this resort in February 2012, April 2013 and February 2014. Can't find anything bad to say: food is amazing no matter where you're eating - a la carte or buffet; staff - professional and caring, luxuriant vegetation very well maintained grounds, rooms very clean...everything just great! in 2013 I had a bad meal at the beach restaurant, informed... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This was our second stay at the Valentin and it's hard to believe but it was even better than our first. I can't say enough about the fantastic service provided by ALL the staff at the resort. Many of them remembered us and we were treated like family. The beach and grounds are second to none on the Mayan. The... More 

Was this review helpful? Yes 2
Orange City, Iowa
2 reviews
4 of 5 stars Reviewed yesterday NEW

I'll review the entire resort, but wanted to make a point to discuss the fitness options for those who care about this. My wife and I do, so this was one of our reasons for booking the Valentin. 1) Fitness: As a triathlete, it was nice to have a resort large enough to run, space to swim, and plenty of... More 

Was this review helpful? Yes 2
Uniontown, Pennsylvania
Contributor
15 reviews 15 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I just returned from a week stay at this resort with another couple. Very solid resort. I can't imagine finding better value for what the trip cost us. The buffets were ok. We did not get an evening meal that we did not enjoy. We typically ate dinner between 6:30-8:00 and only had one wait about 10... More 

Was this review helpful? Yes 8
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Pleasant stay! Staffs were very nice, professional and courteous! Hotel was awesome! From arrival to departure, everything was well. Room service, transportation was always on time! Would love to go back and stay at this hotel. Highly recommended!!

Was this review helpful? Yes 12
Okanagan, B.C.
Top Contributor
58 reviews 58 reviews
58 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have previously stayed at numerous all inclusive in Mexico over the last 10 years. We were excited to book a 10 day stay at the Valentin Imperial Maya due to the consistent excellent ratings seen here on TA. This review is an honest reflection of our experience at this resort. It really depends on what matters to you as... More 

Was this review helpful? Yes 25
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Missy from Okanagan, B.C. Thank you for taking a moment of your time for sharing your observations about your recent vacation at the Valentin Imperial Maya. We are pleased to know that you have enjoyed our food, grounds and yoga. On the other hand we are really sorry to learn that some of the Valentin Imperial Maya Service and... More 

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This resort was absolutely excellent! By far, one of the nicest places we have ever stayed at. The decor and appearance of the entire resort is simply breathtaking....truly paradise. The beach is pristine with crystal blue waters and plenty of chairs and beach huts to sit under. The food was outstanding at every restaurant onsite, including the breakfast and lunch... More 

Was this review helpful? Yes 11
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the VIM Feb 12-17 and had a great time. The beach is beautiful, the rooms are nice (we stayed in an Emerald Suite), the staff is amazing. Tania at the Privilege Lounge was amazing, Carlos at the pool was a blast and Vivian with the photography crew was awesome. We wanted for nothing. Room service and most... More 

Was this review helpful? Yes 3
Bethpage, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have been to many vacation spots ....I have to rate this number 1 .....A beautiful , most clean well maintained property, excellent service by staff and delicious food in their 7 restaurants at this all inclusive adults only resort. The largest pool I have ever seen and a beautiful white sandy beach made for a very relaxing vacation....only wish... More 

Was this review helpful? Yes 3
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear william from Bethpage,NY Thank you so much for your positive 5 star review!! It is a great pleasure to hear that our staff did an amazing job at providing excellent service. Thank you for your encouraging words, it's our priority to ensure the satisfaction and comfort of each and every guest we welcome in our little paradise. Best wishes... More 

Portland, Oregon
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the cocktail you are given at check in to the large well appointed rooms this hotel is great! Restaurants are numerous and the food is delicious. The beach is clean with an adequate sun protection for those of us with fragile skin. Well worth the money spent.

Was this review helpful? Yes 13
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Hotel Summarization (Beta)

What travelers say

  • Room service(162)
  • Very good(132)
  • Main pool(106)
  • French restaurants(91)
  • Great time(54)
  • Other resorts(50)
  • Breakfast buffet(45)
  • Lobster pot(37)
  • Grounds were beautiful(35)
  • First day(31)

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Valentin Imperial Maya 4*
Number of rooms: 540
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico

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