We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Playa del Secreto hotels

Valentin Imperial Maya

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
Hotel website
Hotel amenities
Valentin Imperial Maya
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Valentin Imperial Maya to your Saves list
A recent review
5 of 5 stars reviewed yesterday
cheermom15 knoxville
Write a Review

7,283 reviews from our community

Traveler rating
    4,844
    1,654
    513
    165
    107
See reviews for
340
5,798
36
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,126)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (7283)
  • Mar-May only
    (2078)
  • Jun-Aug only
    (1793)
  • Sep-Nov only
    (1696)
  • Dec-Feb only
    (1716)
All months
knoxville
Contributor
18 reviews 18 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I went down with our college age daughter and her friend. We have had a few bad experiences at all inclusive resorts in the past, and were a little apprehensive about this trip. We ended up loving the Valentin! Our rooms were beautiful, with an amazing ocean front view, jacuzzi tiled tub in our room that was... More 

Was this review helpful? Yes 1
dartmouth,ma
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

My daughter just had her wedding there and Leslie the wedding planner was beyond excellent. She made the wedding what it was. Everyone enjoyed it to the fullest. The food, entertainment and the over all experience was beyond our expectations. We will never forget it. The place is beautiful, the beach is outstanding,service is wonderful. Gilberto at the buffet in... More 

Was this review helpful? Yes 1
Chico, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We have been going to the Cancun area for 6 years now in the fall. This trip was our 3rd trip to the Valentin. When we were deciding whether to go back or not I contacted the resort about the things I was not happy with last year. I have to say they went overboard to make each and every... More 

Was this review helpful? Yes 3
Brentwood, California
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Valentin Imperial Maya is probably the one resort you won't ever tire of. The food is fantastic with more choices than you can make in a week. The drinks are top shelf and readily available. The rooms are probably the nicest rooms you'll have, at the typical rate the Valentin Imperial Maya gets. There are nicer, but you pay... More 

Was this review helpful? Yes 1
Bend, Oregon
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I have stayed at the Valentin Imperial Maya twice now. This resort is amazing! The grounds are kept immaculate, the restaurants are fantastic, the pools are large and relaxing and the beach is relaxing and private. We upgraded to the Silver package rooms as they are the closest to the pool, beach access and restaurants. This resort... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

This was our 3rd stay at the Valentin..Dec. 7-14th. As always, it exceeded our expectations. The resort is very large, and very beautiful! The accommodations are large, clean, and nicely appointed. Our favorite is the Golden Junior Suite...second floor, building 7. If you want a little taste of heaven, splurge on the Imperial Suite! Amazing! The food is wonderful! There... More 

Was this review helpful? Yes 1
Kewaskum, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I celebrated our anniversary at the Valentin from Nov 28th through Dec 3rd. We had the most amazing time!! I cannot say enough about how much we both loved this place! We stayed at the Excellence Playa Mujeres for our honeymoon a few years ago and we both agreed that for the value, we now prefer VIM.... More 

Was this review helpful? Yes 7
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear recent VIM Guests from Kewaskum, Wisconsin We greatly appreciate the time you took to write your review and the details you have shared and definitely we are also grateful for choosing the Valentin Imperial Maya for your last vacations. It is a pleasure to know that you enjoyed most of our services and facilities. As for the staff members... More 

NIAGARA FALLS
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed December 5-12.Everything was perfect, the staff, the grounds, our room, the food, and the entertainment. Have stayed at many resorts and found VIM was one step above in all areas. Thanks to the staff for a wonderful holiday.

Was this review helpful? Yes 3
Woodbridge, Virginia
Top Contributor
67 reviews 67 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We TOTALLY enjoyed our stay at this Resort! I got engaged on the beach the first night and the rest of the trip was wonderful! From the moment we arrived at the resort and was welcomed by the bellboys and staff we felt comfortable and relaxed.The food was excellent! Breakfast buffet is provided in two locations and has a little... More 

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed for a week from December 8-15. This was an absolutely fantastic resort from the scenery to food to staff friendliness, activities and nightly entertainment. I cannot say a bad word about this resort... And I can normally find many things! Anyone who writes a bad review about this resort can not be pleased anywhere. My boyfriend and I... More 

Was this review helpful? Yes 3
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear recent VIM Guests from Surrey , We greatly appreciate the time you took to write a detailed review and are also grateful for choosing the Valentin for your vacations. It is a pleasure to know that you enjoyed our food, entertainment and the friendliness of our staff. Thank you for recommending our property and for considering our resort on... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Valentin Imperial Maya? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(192)
  • Very good(153)
  • Main pool(120)
  • French restaurants(111)
  • Great time(66)
  • Other resorts(58)
  • Breakfast buffet(49)
  • Lobster pot(48)
  • Grounds were beautiful(42)
  • First day(37)

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311 +500, Playa del Secreto, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Valentin Imperial Maya 4*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Caribbean Online Mgt Corp., BookIt.com, Cheap Tickets, Amex, getaroom.com, Travelocity, Hotels.com, Despegar.com, Orbitz, Odigeo and Tingo so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico

9,968 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9962)
Viewed
Room/suite (1251)
Viewed
Hotel & grounds (1945)
Viewed
View from room (395)
Viewed
Pool/beach area (2574)
Viewed
Dining (905)
Viewed
Bathroom (177)
Viewed
6:27
Videos (21)
Viewed
Business center/function rooms (24)
Viewed
Family/play areas (28)
Viewed
Other (2642)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay