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Valentin Imperial Maya

Travelers' Choice award winner
4.5 of 5
Hotel website
Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
7 people have started booking this hotel
Valentin Imperial Maya
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Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars reviewed today
534ashleya Raleigh, North Carolina
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed today NEW

We booked our getaway with Melissa at Beach Bum Vacation which we would highly recommend. The Valentin is a very nice resort. This is like a party-central type place though. Most of the crowd is probably mid 20s-mid 30s and non-stop partying/drinking/etc... Just keep that in mind. The food (dinner) was great. We especially loved the Japanese (hibachi) and French... More 

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Old Hickory, Tennessee
5 of 5 stars Reviewed yesterday NEW

My wife and I along with 10 other friends chose you guys and would do it again. We had an Emerald room on the ocean and that made the trip over the top for us. Enjoyed the food, pool, and drinks. Room service was the best.

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Was this review helpful? Yes 3
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in July for 4 nights and 5 days. This was my husband and I 3rd trip and we traveled with two other couples. I will say that the food was excellent this time!! Check in went quickly but we were not greeted with champagne and a cool towel which wasn't a make it or break it deal but... More 

Was this review helpful? Yes 7
Branson, Missouri, United States
5 of 5 stars Reviewed yesterday NEW

We traveled here for a seven night stay the beginning of June with another couple. We all loved it! Here is what we had to say... Rooms: we stayed in golden swim up rooms and hope to do this again. The pool outside our door was so beautiful. We were in building 6 and we never heard people outside our... More 

Was this review helpful? Yes 6
Canada
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed yesterday NEW

We discovered the Valentin last year and fell in love with it. When it was time to book our annual we decided to return to the Valentin. Without a doubt we enjoyed a glorious 2 weeks - no disappointments - staff and management were fantastic as were the wait staff. We arrived the first 2 weeks of April and it... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed yesterday NEW

While we only stayed at the Valentin for two nights, we had a great time! This is definitely a party atmosphere type place. Lots of mid 20s through mid 30s partying and drinking all day and night. Not that there is anything wrong with it (heck, you're on vacation), but that's what you can expect for the most part. Food... More 

Was this review helpful? Yes 3
Summerfield, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

stayed July 14-21st. Large resort, be prepared to walk or call for a golf cart ride to the beach or lobby. stayed in building 8, golden jr. suite, beautiful, excellent bedding and linens, clean modern, everything in room worked as expected. Food is wonderful, service is excellent. Ask for Sergio Rodriques Lopez as your waiter at Mar ye Terria Restaurant,... More 

Was this review helpful? Yes 1
Chicago
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just spent a week at Valentin and it was all kind of goodness. The resort is well maintained, the staff goes above and beyond to make your stay pleasant, and who doesn't love two swim up bars. Towel game is real strong. If you want a good spot - set your alarm and get out there no later than 7... More 

Was this review helpful? Yes 3
New Jersey
4 of 5 stars Reviewed yesterday NEW

We just returned from a 6 night stay at the Valentin. Upon arrival at the resort, we were greeted warmly and taken to the Privilege Lounge to check in. It was here that we added the privilege package to our reservation and paid for it in full using our credit card. (More on that later) We were a little early... More 

Was this review helpful? Yes 17
Vancouver, BC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Since we had such a great experience last time, when it came time to celebrate a major birthday, we booked back into the area around the "lazy river". The rooms were perfect and just about half way between anything in the resort. Short walk to the beach, shorter walk to the main pool and a short walk to the restaurant... More 

Was this review helpful? Yes 3
F T, Guest Relations Manager at Valentin Imperial Maya, responded to this review

Dear returning Marcus from Vancouver, BC Thank you for loyalty and for taking your time to write your second experience in our Valentin Imperial Maya. It is a truly honored for us read that you enjoy our facilities and services, It is really heartwarming learn that you had a good overall experience and birthday with us. We very much look... More 

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