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Hotel Marbella Resort

Km 35 Camino Concon a Zapallar | Dentro de recinto Marbella, Zapallar, Chile
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Hotel Marbella Resort
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Ranked #2 of 2 Hotels in Zapallar
A recent review
3 of 5 stars Reviewed March 19, 2015
Chelixic New York City, New York
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116 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2015

I have been trying a lot of Hotel/Resort around America and definitely this one is one the poorer. Don't take me wrong but can be better. The installation are OK., but the need such a much attention. The pool was dirty all of them. The villar room was much run, missing ball, no full equipped. There are not services around... More 

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Santiago Metropolitan Region, Chile
1 review
1 of 5 stars Reviewed February 6, 2015

Horrible place, don't even close to the 5 star rating that they claim of. Old facilities that lack of proper maintenance; hot swimming pool colder that the open-air one; no towels available at the swimming pool entrance; horrible service from personnel; no internet available in rooms and poor cell-phone signal; no service provided at breakfast (which itself is very poor... More 

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Travelers are raving about these Zapallar hotels

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 7, 2014

My experience is so bad that i cant even wait to write this review when i get home. First, we arrived at about 3 pm and we couldnt get a room until 5pm! There was no apology, and all we get is that "we have to sanitize the room". When we saw other guests check in immediAtely upon arrival, we... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 25, 2013

Hotel was nice being close to the ocean but high up so a small drive down to restaurants. Winter month so cold and not much activity going on outside. Seemed like you could bike around the area. Saw some golf courses. Internet isnt available in the rooms and its not totally reliable in the lobby/bar area. None available downstairs either... More 

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Cambridge, Massachusetts
Top Contributor
59 reviews 59 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed July 24, 2013

What originally started as a very exclusive project, is at present a well located, yet poorly maintained place. I was very dissapointed in the state of the rooms, the overall untidiness and relative lack of discipline with which business is run at the place. Its price does not reflect the available facilities. However, it has a privileged location. It also... More 

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NJ
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 17, 2013

10 minute walk to the beach. Golf course is adjacent to hotel. Good restaurant on the ocean about 15 drive north near the Zapallar Resort. Staff was adequate. Rooms were OK. You need to go off property for nightlife.

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Santiago, Chile
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 2, 2012

I am a Chilean who has always heard how good this hotel is. I booked from one night to another the room a head up to the hotel the next morning. I arrived at 13:30 to the front desk and they didnt find my reservation. I even showed them the email confirmation and even so they were about 15 minutes... More 

Was this review helpful? Yes 4
Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 24, 2011

Chilean service is below par and this is no exception. Personell at the front desk can't make a decision. We asked for towels to go to the beach and they were clueless. Not well maintained. Getting hotmwater took forever. Comfortable bed. For the money they charge I expect much better.

Was this review helpful? Yes 2
Honolulu, Hawaii
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 27, 2010

We were lost trying to find the Grand Hotel Zapallar Isla Seca at night and the Garmin GPS directed us to the Marbella Resort as the closest to Zapallar...It was cold and empty...the desk gave us a lower room with a view of the trees...Why not an upper floor if the place is empty...All in all it was alright, however,... More 

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Chicago, Ill
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 18, 2009

Head north from Vina del Mar and you'll find a much quieter coast. We stayed at the Hotel del Mar in Vina, very nice views but it is more of a refuge from the craziness of the beaches filled with day trippers from Santiago. We took a private driver and car and simply headed northwards after reading reviews that Zapallar... More 

Was this review helpful? Yes 3
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